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All properties in Kowloon, Hong Kong SAR
1 room, 2 adults

Ramada Hong Kong Grand (Former Best Western Grand Hotel)

3.5-star3.5 stars
23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong SAR

3.5-star hotel, convenient to Victoria Harbour
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I liked the location and the price and the room but needed hanging space and a better…May 21, 2019
  • this property should have afforded the guests much more value for money, you would stay…Apr. 9, 2019

Ramada Hong Kong Grand (Former Best Western Grand Hotel)

from A$51
  • Standard Room
  • Deluxe Room
  • Premium Room

What’s around Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Landmarks

  • In Tsim Sha Tsui
  • Victoria Harbour - 14 min walk
  • Kowloon Bay - 29 min walk
  • Hong Kong Convention and Exhibition Centre - 43 min walk
  • Ladies' Market - 24 min walk
  • Lan Kwai Fong - 2.4 mi / 3.8 km
  • Hong Kong - Macau Ferry Terminal - 2.4 mi / 3.9 km
  • Soho - 2.6 mi / 4.1 km

Getting around

  • Hong Kong Intl. Airport (HKG) - 32 min drive
  • Hong Kong Jordan Station - 7 min walk
  • Hong Kong Tsim Sha Tsui Station - 11 min walk
  • Hong Kong East Tsim Sha Tsui Station - 14 min walk
  • Whampoa Station - 25 min walk
  • Kowloon Station - 27 min walk

At a glance

Key facts

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is 11 AM
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast on weekdays (surcharge)
Things to do
  • Fitness facilities
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2012
  • Lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Ramada Hong Kong Grand (Former Best Western Grand Hotel)’s small print

Also known as

  • Best Western Grand Hotel Hong Kong Kowloon
  • Best Western Grand Hong Kong
  • Ramada Hong Kong Former Best
  • Best Western Grand Hotel Hong Kong
  • Best Western Grand Hotel Hong Kong
  • Ramada Hong Kong Grand (Former Best Western Grand Hotel) Hotel
  • Ramada Hong Kong Grand (Former Best Western Grand Hotel) Kowloon
  • Best Western Grand Hong Kong Kowloon
  • Best Western Grand Hong Kong
  • Best Western Hotel Grand
  • Grand Hotel Best Western
  • Best Western Grand Hotel Hong Kong Kowloon
  • Best Western Grand Hotel Hong Kong
  • Best Western Grand Hong Kong Kowloon

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Full breakfast is offered for an extra charge of HKD 60 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ramada Hong Kong Grand (Former Best Western Grand Hotel)

  • Does Ramada Hong Kong Grand (Former Best Western Grand Hotel) offer free cancellation for a full refund?
    Yes, Ramada Hong Kong Grand (Former Best Western Grand Hotel) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ramada Hong Kong Grand (Former Best Western Grand Hotel)?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Ramada Hong Kong Grand (Former Best Western Grand Hotel)?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ramada Hong Kong Grand (Former Best Western Grand Hotel)?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Ramada Hong Kong Grand (Former Best Western Grand Hotel)?
    Yes. Nearby restaurants include Cafe REVOL (3-min walk), Fook Lam Moon (3-min walk), and The Drunken Pot (4-min walk).
  • What is there to do near Ramada Hong Kong Grand (Former Best Western Grand Hotel)?
    Recommended spots to visit include Victoria Harbour (14-min walk) and Ladies' Market (1.2 mi), along with Kowloon Bay (1.5 mi) and Lan Kwai Fong (2.4 mi).

Recent reviews

Good 6.6 From 569 reviews

Poor 2.0
Very bad
Iam booted a queen bed room, once i reach the hotel they are not provided queen bed, only giving 2 single bed. The staffs are very rude to us, they are asking me to cancel the booking. I go with my family, they are treating as very bad, for my request dont choose this property one only looking the price, the service is very worst
Mohan, hk2 night family trip
Very good 8.0
Good and clean hotel....would recommend to colleagues
Sunil, hk1 night business trip
Fair 4.0
Extremely small room, below standard cleanliness.
Wing Yunn, hk13 night trip
Fair 4.0
Will never return to this hotel
My stay was terrible, the WiFi is not working all the time, the towels are stained, the wire of the iron has been worn out.
hk13 night trip
Exceptional 10.0
Very nice hotel on Hong Kong Island
Very comfortable and clean; well maintained and nice amenities. Hotel is convenient to transportation, food and shopping, and has a nice view of the harbour.
A Jay, us4 night trip
Good 6.0
Great location, “premium” room not very premium
Very nice communal areas around reception and first floor gave me a lot of confidence. However, to call our room “premium” is laughable considering it’s tiny size and scabby condition. The location more than made up for the disappointing room.
Christopher, gb2 night trip
Very good 8.0
Good
Well, there was no water offered, but still pretty satisfied. The room was okay, the location is also good.
Donghoon, us1 night business trip
Very good 8.0
It's a bit old but still clean and tidy. Location was perfect.
Alan Hau Leung, us6 night trip with friends
Poor 2.0
Smoky room and
Ruby, ca2 night trip
Poor 2.0
Small dirty hotel and rude staff!!!
Small dirty hotel and rude staff!!!
hk1 night trip with friends

Ramada Hong Kong Grand (Former Best Western Grand Hotel)

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