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Customs House Hotel

Photo gallery for Customs House Hotel

Front of property
Superior Waterfront King Room | Terrace/patio
Waterfront Studio Room | Desk, rollaway beds, free WiFi
Breakfast, lunch and dinner served, seafood
Balcony view

Overview of Customs House Hotel

Customs House Hotel

2.5 star property
Waterfront hotel in Hobart Central Business District with restaurant and bar/lounge

8.4/10 Very good

672 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Refrigerator
  • Restaurant
Map
1 Murray Street, Hobart, TAS, 7000

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
For families
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Hobart Central Business District
  • Salamanca Market - 1 min drive
  • Salamanca Place - 1 min drive

Getting around

  • Hobart International Airport (HBA) - 15 min drive
  • Tasmanian Transport Museum Station - 14 min drive
  • Boyer Station - 30 min drive

Restaurants

  • Brooke Street Pier - 2 min walk
  • Atlas Espresso - 5 min walk
  • Gold Bar Hobart - 2 min walk
  • Irish Murphy's - 3 min walk
  • Tacos - 2 min walk
Map

About this property

Customs House Hotel

Located in the entertainment district, Customs House Hotel is a great choice for a stay in Hobart. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Customs House Restaurant, which serves seafood and is open for breakfast, lunch and dinner. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, French, Japanese, Korean, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 7 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Saturday (7:00 AM - 7:30 PM) and Sunday - Sunday (7:00 AM - 3:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning
  • Restaurant
  • Bar/lounge

Services

  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1846
  • ATM/banking

Accessibility

  • Lift

Languages

  • English
  • French
  • Japanese
  • Korean
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.
Vue Bar – On-site bar.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

Does Customs House Hotel offer free cancellation for a full refund?
Yes, Customs House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Customs House Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Customs House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Customs House Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Customs House Hotel?
You can check in from 2:00 PM - 7 PM. Check-out time is 10 AM.
Is there an on-site casino at Customs House Hotel?
No, this hotel doesn't have a casino, but Wrest Point Casino (4-min drive) is nearby.
Are there restaurants at or near Customs House Hotel?
Yes, Customs House Restaurant offers seafood.
What's the area around Customs House Hotel like?
Customs House Hotel is located on the waterfront in Hobart Central Business District, a short 2-minute walk from Brooke Street Pier and 3 minutes' walk from Hobart Function and Conference Centre. Travellers love the hotel's prime location.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

CHH stay
Great location, good breakfast and substantial room
Leon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Easy, informative check in. Brilliant location and view over waterfront with lovely walks to Salamanca, Battery Point, waterfront and CBD or to bus or ferry (eg MONA). Lovely historic walls. Beautiful, inexpensive dinner and yummy breakfast. Have already recommended!
Verified Wotif guest review

10/10 Exceptional

THERESE, 1-night trip
Verified Expedia guest review

8/10 Very good

Catherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Older historic building that’s room have been beautifully made over. All the comforts you could possibly need. We had a great view of the harbour.Pleasant helpful staff, great location for seeing the sights of hobart. Breakfast was delicious and beautifully presented. Highly recommend anyone to make their first choice to stay in hobart.
Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We were so impressed! We are residents of Hobart & had a 30th to attend, so thought we would stay overnight for it. Location obviously handy, but our room was lovely and everything we needed. The free breakfast was wonderful the next morning. Will definitely stay again.
Stacey, 1-night trip with friends
Verified Wotif guest review

8/10 Very good

Historic old building in the heart of old Hobart
Julie, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Charming
Jenny, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, nice for the $$$ , Breakfast included a big bonus and very very nice
Mark, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

Unexpectedly one of our group suffered an injury on the day we arrived at hotel. The hotel went over and above trying to make our stay as comfortable and enjoyable as possible. Food in restaurant and drinks in bar an added bonus.
Anthony, 2-night trip with friends
Verified Hotels.com guest review