2/10 Poor
14 Nov 2024
Horrific. Stay somewhere else
Very basic rooms. Misrepresented on Google maps and in hotel booking sites.
Certainly not 3*, possibly not even 1*
Would possibly have been reasonable value at 1/3 the price.
No safe in room. No mention at reception. When I asked, I was told he would put things in his room but there is no safe!
Little space to hang things. Only one hanger.
Pillows are as hard as bricks.
Shower is weak and luke warm. Sink tap drips constantly and sink leaks.
Noisy fairground over the other side of the river, so loud that the room and fixtures actually vibrate.. yet the hotel failed to inform us about this when we made the booking!
Can hear and smell everything from outside as zero insulation.
Breakfast stated to start a 7, only tea coffee and juice available.
Breakfast day 2 was off the menu and reasonable.
Breakfast day 3 was chaos. No cups, no eggs, no fruit, no staff.
The whole place is mismanaged and in need of maintenance and repair
Martin
Martin, 3-night trip
Verified Hotels.com guest review