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Novotel Lugano Paradiso

4.0 star property
Family-friendly hotel with restaurant, near LAC Lugano Arte e Cultura
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Lugano Paradiso

Exterior
Exterior
Point of interest
Bar (on property)
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Electric vehicle charging point
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • Sofa bed
  • Private bathroom
  • Separate sitting area
The price is AU$432
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
  • 25.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Blackout curtains
Sofa bed - double
Premium bedding
  • 24.9 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Sofa bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Sofa bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lunch and dinner served

LUGANODANTE Boutique & Lifestyle Hotel

Pet-friendly
Parking available
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (879)
The price is AU$408
includes taxes & fees
22 Dec - 23 Dec
LUGANODANTE Boutique & Lifestyle Hotel
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About the area

Map
Viale San Salvatore 11, Paradiso, TI, 6900

What's nearby

  • LAC Lugano Arte e Cultura - 13 min walk - 1.2 km
  • Via Nassa - 15 min walk - 1.3 km
  • Monte San Salvatore - 4 min drive - 3.1 km
  • Palazzo dei Congressi - 4 min drive - 2.1 km
  • Lake Lugano - 5 min drive - 2.8 km

Getting around

  • Lugano (LUG-Agno) - 16 min drive
  • Malpensa International Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 23 min walk
  • Lugano Station - 27 min walk
  • Lugano Funicular Station - 25 min walk

Restaurants

  • ‪I Due Sud - ‬5 min walk
  • ‪OK-Bar - ‬8 min walk
  • ‪Ristorante Pizzeria Tivoli - ‬3 min walk
  • ‪Ristorante Beirut - ‬2 min walk
  • ‪La Piazzetta - ‬6 min walk

About this property

Novotel Lugano Paradiso

Novotel Lugano Paradiso puts you within a 10-minute drive of Lake Lugano. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a seasonal outdoor pool and a children's pool.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 23 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Shopping
  • Table football
  • Ping pong
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Business centre
  • Computer station
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Destination fee: CHF 1.70 per person, per night. This fee does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of CHF 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self-parking costs CHF 23 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May to September
  • Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

Does Novotel Lugano Paradiso offer free cancellation for a full refund?
Yes, Novotel Lugano Paradiso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Lugano Paradiso?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Novotel Lugano Paradiso?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Lugano Paradiso?
Yes. Self-parking costs CHF 23 per night. Electric car charging is available.
What are the check-in and check-out times at Novotel Lugano Paradiso?
You can check in starting at 3:00 PM. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Lugano Paradiso?
No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (12-min drive) are both nearby.
What is there to do at Novotel Lugano Paradiso and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.
Are there restaurants at or near Novotel Lugano Paradiso?
Yes, there's an on-site restaurant.
What's the area around Novotel Lugano Paradiso like?
Novotel Lugano Paradiso is a short 5-minute walk from Lugano-Paradiso and 13 minutes' walk from LAC Lugano Arte e Cultura.

Novotel Lugano Paradiso Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Yaroslava, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay
Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
ATUL, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ABDULAZIZ, 7-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place! Great food and great hotel!
Alessandro, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Alessandro, 1-night family trip
Verified Expedia guest review

8/10 Very good

Youssef, 2-night trip
Verified Hotels.com guest review

8/10 Very good

peter, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel, would stay again for sure
Javier, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was top. Very polite staff and big room for me an my two kids (12&14)
Corinne, 1-night family trip
Verified Ebookers guest review

10/10 Exceptional

Modern rooms and easy acess
NEIRA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well located
Dr. Mark, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel, unhelpful staff.
Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Steven, 3-night business trip
Verified Hotels.com guest review

6/10 Good

This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night. The property itself is across the street from construction, very noise and starts very early in the morning. The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
Katherine, 3-night trip
Verified Expedia guest review

8/10 Very good

Our stay was good
Milind, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tatyana, 1-night trip
Verified Expedia guest review

2/10 Poor

Accor members and vib members hotels
Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Naser, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Rohin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Perfect & I love it
Mohammad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

YVONNE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing for families. Parking a bit expensive…
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel, clean, with parking and amenities. Well-located, right next to the train that climbs to the top of the mountain. Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside. Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.
Roberto, 2-night family trip
Verified Expedia guest review