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At a glance

Hotel size

  • 299 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are required to present a passport or identification card during check-in for registration purposes.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (MYR 3 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Concerts/live shows
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (180 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Lovely Hotel
Good position close to the sea front restaurants and shopping mall. Room was roomy clean with coffee/ tea and water provided daily. Free toiletries. Swimming pool was clean with sun beds and towels. Breakfast had a good selection both Asian and European.
Graham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

The location is great, the view from our room was amazing. The pool in the 13th floor was a great place for relaxing. Breakfast is good. But .... The room did not look very clean, no soap in the bathroom, no extra toilet paper, HK did not add it in the morning, the person who was supposed to give the pool towels out was not there, the rim of the pool is black, the same with the rim of the sink in our room. The staff of the reception was very nice and helpful.
ge, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff. Good location with great views. Nice bar and pool area.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, clean rooms and adequate amenities.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Orbitz guest review

8/10 Very good

En route
Good hotel in the centre of a town I guess most people like us pass through en route to Borneo tours. Fit for that purpose. Helpful staff and nice pool facility.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place for a good price
Geoff, 1-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review