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1 room, 2 adults

Rixos The Palm Hotel & Suites

5-star5 stars
Great for familiesThis property has good facilities for families.
Palm Jumeirah, East Crescent, Dubai, 18652, United Arab Emirates

Dubai beachfront hotel with 3 restaurants and spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Beach
Beautiful beach
Service
Fantastic service
Food
Delicious food
Value
Fairly good value for money

Rixos The Palm Hotel & Suites

from A$691
  • Deluxe Room
  • Deluxe Room, Sea View
  • Grand Suite (Grand King Suite)
  • Junior Suite, Sea View
  • Suite, Sea View
  • Premium Room, Garden View
  • Premium Room, Sea View
  • Senior Suite, Sea View
  • Senior Suite, 2 Bedrooms
  • Double Room (Wellness)
  • Family Suite, 3 Bedrooms
  • Suite, 5 Bedrooms
  • Suite, 4 Bedrooms
  • Suite, 4 Bedrooms
  • Family Suite, 2 Bedrooms
  • Room
  • Family Suite

What’s around Rixos The Palm Hotel & Suites

Top spots nearby

Recommended by this property

  • Souk Madinat Jumeirah (33-minute walk)
  • Aquaventure (36-minute walk)
  • Burj Al Arab (36-minute walk)
  • Skydive Dubai (37-minute walk)
  • Wild Wadi Water Park (38-minute walk)
  • Mall of the Emirates (43-minute walk)
  • Ibn Battuta Mall (9.3 km)
  • Burj Khalifa (14.7 km)
  • Dubai Mall (15.4 km)
  • Dubai Parks and Resorts (26.8 km)

Getting around

  • Dubai (DXB-Dubai Intl.) - 41 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 50 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 57 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 5 floors

Check-in and check-out

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Basketball on site
  • Fishing on site
  • Kayaking on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Waterskiing on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 682
  • Conference space size (meters) - 63
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included

  • Airport transfers
  • Gratuities

Spa

Anjana Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

A La Turca - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

L Olivo Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Salt Restaurant - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Rixos The Palm Hotel & Suites’s small print

Also known as

  • Rixos Palm Dubai Hotel
  • Rixos The Palm Dubai
  • Rixos The Palm & Suites Dubai
  • Rixos The Palm Hotel & Suites Hotel
  • Rixos The Palm Hotel & Suites Dubai
  • Rixos The Palm Hotel & Suites Hotel Dubai
  • Rixos Palm Hotel
  • Rixos Palm Dubai
  • Rixos Palm
  • Rixos Palm Dubai Hotel
  • Rixos Palm Hotel
  • Rixos Palm

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 195 reviews

Fair 4.0
Hotel service was way below expectation
Stayed in Rixos The Palm Hotel & Suites for our anniversary and we are totally disappointed with the service. Let me point out what we have observed to fair. 1. Hotel Location - Great but this is expected from a 5 star hotel located in The Palm Dubai. 2. Reception Check-In/Check-Out - Okay no-frills, other hotels on the same cost level and status are way better and welcoming. Nothing special in this hotel except for the small man who walks around smiling and greeting guests. 3. Room - Great view, clean, toilet is spacious. Toiletries are very basic. Called housekeeping for a tub soap and they came after 2 calls with a soap bar. 4. Hotel Amenities – Okay 5. A La Turca Resto – Breakfast options were standard. Staff are okay. 6. I-Chill Beach Lounge - Worst Service and Overpriced! Went there for a late meal, about to close and preparing for dinner but they let us order anyway. Table was not set, pasta was too dry and fish & chips were small portions of fried salmon and no sauce! You have to ask for ketchup and it came ages. Avoid this place for food, it was overprice and has no quality, there are other better restaurants around worth the price. Only order for drinks. 7. Water Sports Area - Rude Staff! Aside from complimentary anniversary cake and a bottle of sparkling in the room which we appreciate, other services are way below expectation. Conclusion: For the price you pay, the service is not worth it and not a five star quality at all. Customer service training is needed
Karlo Joan, ie2 night trip
Exceptional 10.0
Mick Nov 2019
Perfect
Michael, gb4 night family trip
Fair 4.0
Calls where communicated before arrival without being informed of restaurant reservations being required, upon arrival we where informed of multiple check in times. Reservations where made and our arrival was on time, however, others that came after us where taken care of before us and we were waited on last and due to weather on of the reservations was cancelled and no other restaurant we were interested in was available. We spoke with other business associates staying at the same hotel who received times and was accommodated.
Thomas, us4 night business trip
Exceptional 10.0
Very pleasant experience
ie4 night family trip
Good 6.0
It was good overall Good hotel great staff But expensive in terms of price
harpreet, ca3 night family trip

Rixos The Palm Hotel & Suites

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