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Hotel Cailler

4.0 star property
Family-friendly hotel in Charmey with 2 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cailler

Outdoor spa tub
Premium bedding, minibar, in-room safe, desk
Front of property
Turkish bath/hammam, body treatments, facials, manicures and pedicures
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Ski facilities
    Ski facilities
  • Free breakfast
    Free breakfast
  • Bar
    Bar
  • Free parking
    Free parking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Ski storage
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 8 meeting rooms
For families
  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is AU$559
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

Premium bedding, minibar, in-room safe, desk

Double Room (south)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

Premium bedding, minibar, in-room safe, desk

Junior Suite (North)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

Junior Suite (South)

Junior Suite (South)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Spa
Hôtel Rallye & Entrées aux Bains de la Gruyère
Pet-friendly
Free parking
Free WiFi
Connecting rooms available
8.4 out of 10, Very good, (163)
The price is AU$249
includes taxes & fees
19 Dec - 20 Dec
Hôtel Rallye & Entrées aux Bains de la Gruyère
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About the area

Map
Gros plan 28, Charmey, FR, 1637

What's nearby

  • Charmey Aventures - 8 min walk - 0.7 km
  • Charmey Gondola - 8 min walk - 0.7 km
  • Maison Cailler Swiss Chocolate Factory - 7 min drive - 6.6 km
  • HR Giger Museum - 13 min drive - 11.4 km
  • Castle of Gruyeres - 13 min drive - 11.5 km

Getting around

  • Bern (BRN-Belp) - 67 min drive
  • Sion (SIR) - 74 min drive
  • Gruyeres Station - 15 min drive
  • Bulle Station - 19 min drive
  • Haut-Intyamon Monbovon Station - 25 min drive

Restaurants

  • ‪Nestlé - ‬8 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Globull - ‬16 min drive
  • ‪Hotel Restaurant Gruyérien - ‬17 min drive
  • ‪Centre de Tennis Bulle - ‬15 min drive

About this property

Hotel Cailler

Adjacent to a golf course, Hotel Cailler is a great choice for a stay in Charmey. Guests can visit the spa to be pampered with massages, facials or body treatments, and le bistro, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include 2 outdoor pools, an indoor pool and a bar/lounge.

Languages

English, French, German

At a glance

Hotel size

  • 63 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Mini golf
  • Playground

What to do

  • Mini golf
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Sledging nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space (484 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Adjacent to a golf course
  • 2 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Le bistro – This restaurant specialises in local cuisine and serves lunch and dinner.
Quatre Saisons – This restaurant specialises in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 80.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 4 years old are not allowed in the swimming pool or hot tub

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Cailler Charmey
Hotel Cailler
Hotel Cailler Charmey
Cailler Hotel Charmey
Hotel Cailler Hotel
Hotel Cailler Charmey
Hotel Cailler Hotel Charmey

Frequently asked questions

Does Hotel Cailler offer free cancellation for a full refund?
Yes, Hotel Cailler does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cailler?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Hotel Cailler?
Yes, pets stay free.
Is parking offered on site at Hotel Cailler?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Cailler?
Check-in start time: 4 PM; check-in end time: 11 PM. Check-out time is 11 AM.
What is there to do at Hotel Cailler and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and sledging, and return when the snow melts for cycling and hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hotel Cailler also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Cailler?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Hotel Cailler like?
Hotel Cailler is a short 8-minute walk from Charmey Aventures and 8 minutes' walk from Charmey Gondola.

Hotel Cailler Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

beautiful and convenient place
Changrok, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Andy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luis Felipe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sacha, 1-night trip
Verified Expedia guest review

8/10 Very good

Stayed 2 days in couple for relaxing ! We spent really good time and relaxed ... Restaurant was really excellent as well !
Olivier, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with convenient access to spa
The hotel is conveniently located to visit both the town of Gruyeres and the Cailler chocolate factory. The hotel is well equipped with clean, modern rooms. The best feature, though, is the underground tunnel to connect to the spa. After traveling, we enjoyed almost 3 hours in the various pools, saunas, etc. With indoor and outdoor options, there was something for everyone.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible hotel
Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.
Dennis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un paradis cache
A brilliantly run hotel. Everything from the famous Spa to the less famous ris-de-veau seved by the chef is brilliant. Helpful and knowledgable staff. High spec and quality rooms.
DIMITRI, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Bryan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Absoulte amazing place set in some of the most beautiful scenery in the world.
Verified Hotels.com guest review

8/10 Very good

Short stay in Charmey
The overall assessment is that it is a very nice hotel. Many travelers from the US will be surprised by the high price relative to the services available at the hotel but this is more a testimony of how expensive Switzerland is rather than the lack of services available for that price range. I received a room with 2 twin beds and they were more children-size than for adults. Colleagues traveling with me who were booked in a double bed were very satisfied. The breakfast buffet is excellent, and the staff very attentive. The location is great ( but you will need a car to get around).
Verified Expedia guest review

8/10 Very good

nice week-end trip near the mountains
Great snowshoe treck up to the Vounetse and hot bath! Salad buffet of Sunday evening was very average, but breakfast Monday morning excellent (we didn't catch the famous buffet)
Verified Hotels.com guest review

10/10 Exceptional

Monika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadine, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Uliana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elisabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Madhvie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cornelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean-Pierre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parfait
Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Laurence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prodolliet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

René, 1-night trip
Verified Hotels.com guest review