Sci-Tech Center of Northern New York - 5 min drive
Samaritan Medical Center - 6 min drive
Thompson Park - 7 min drive
Fort Drum - 16 min drive
Getting around
Watertown, NY (ART-Watertown Intl.) - 8 min drive
Restaurants
Starbucks - 5 min walk
McDonald's - 14 min walk
Texas Roadhouse - 13 min walk
Cracker Barrel - 2 min drive
Olive Garden - 11 min walk
About this property
Hilton Garden Inn Watertown/Thousand Islands
Enjoy your visit to Watertown with a stay at Hilton Garden Inn Watertown/Thousand Islands. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Grille, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, German
At a glance
Hotel size
136 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–11:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children's menu
What to do
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Downhill skiing nearby
Snowmobiling nearby
Working away
Meeting rooms
Conference centre (6351 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
37-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Grille – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 6.95 for children
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown
Frequently asked questions
Does Hilton Garden Inn Watertown/Thousand Islands offer free cancellation for a full refund?
Yes, Hilton Garden Inn Watertown/Thousand Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Watertown/Thousand Islands?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Watertown/Thousand Islands?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Watertown/Thousand Islands?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Hilton Garden Inn Watertown/Thousand Islands?
You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Watertown/Thousand Islands and nearby?
Have fun with activities such as kayaking, rafting and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hilton Garden Inn Watertown/Thousand Islands also has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Hilton Garden Inn Watertown/Thousand Islands?
Yes, The Grille offers American cuisine.
What's the area around Hilton Garden Inn Watertown/Thousand Islands like?
Hilton Garden Inn Watertown/Thousand Islands is located a short 15-minute walk from Salmon Run Mall.
Hilton Garden Inn Watertown/Thousand Islands Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Dec 2024
Kaitlyn
Kaitlyn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Candace
Candace, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Great place
Our stay was great I it first night a little disappointing about 15 kids in pool in hottub so couldn’t use it but we were able to enjoy the next day. The cookies were delicious and very welcoming. And the check out n were the nicest and the maids. So sweet
Chris
Chris, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
O'Dene
O'Dene, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Joyce
Joyce, 1-night family trip
Verified Hotels.com guest review
6/10 Good
6 Oct 2024
Hilton Garden Inn, Watertown, NY October stay
I was disappointed with the air-conditioning/heating automated system which required us to call the front desk each time a change was needed. Temperature automatically went down to 68F whenever you left the room. Cold and inconvenient.
The door key had to be reset constantly, meaning many trips back to the front desk for the key to be reset.
The room TV remote is difficult to master. It is unnecessarily complicated and frustrating.
A
A, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
We had an absolutely lovely experience here. The staff was friendly and helpful with our questions about the area. The hotel was clean, and had the amenities we wanted. Plus, the location to local shopping and restaurants, and the proximity to I81 can't be beat.
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Debby-Ann
Debby-Ann, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
Property was great. Staff was amazing.
Front of house staff at the American Grille was very accommodating of us and super helpful with my pajamas clad toddler trying to "help" mommy with breakfast.
Will absolutely stay here again
Christina
Christina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Mike
Mike, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Great service, clean room, nothing to complain about! Would stay again!
Joseph
Joseph, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Corey
Corey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Nice, clean facility.
Cheri
Cheri, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Staff was very friendly and attentive, restaurant was excellent. Will plan to stay here again when I’m working in this area.
Robert
Robert, 1-night business trip
Verified Expedia guest review
8/10 Very good
26 Aug 2024
M
James
James, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Aug 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
It was very nice
TAHIR
TAHIR, 1-night family trip
Verified Expedia guest review
6/10 Good
13 Aug 2024
luke
luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Nichole
Nichole, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2024
ERICA
ERICA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
I love tgst it was safe quiet.. i was sad as I thought i was booking directly and that wasn't the case and wasn't able to get my points.. loved otherwise.