6/10 Good
12 Dec 2024
Needs to be cleaned.
The front desk wouldn't check me in at first. I was having issues with the online check in, so the receptionist made me go back and try and get it to work instead of checking me in herself. I never got the extra pillows or towels I asked for. The room was comfortable and quiet, but the room was quite dirty. The shower head was gross and had weird dirt smudges on the wall that were not wiped off. There was even a straw wrapper left in the bathroom meaning they didn't sweep. The amount of dust wreaked havoc on my allergies. The only one who had great service was the breakfast attendant. She was pleasant, quick, and kept things well stocked.
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review