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Borough Arms Hotel

3.0 star property
Hotel with restaurant, near New Vic Theatre

Photo gallery for Borough Arms Hotel

Experience the charm of the Borough Arms Hotel, set amidst a vibrant urban backdrop with a traditional brick facade and elegant entrance.
Relax in this serene room with a long, comfortable bed and a large window offering a view.
Cozy retreat with a large bed, tufted headboard, and plush pillows, accompanied by a nightstand and lamp.
Enjoy a relaxing soak in the bathtub and separate sink in this well-lit bathroom.
Dine in style with comfortable seating and elegant table settings.
Located in the heart of the city, Borough Arms Hotel offers a warm welcome with dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi, unwind at the bar, or plan an event in the banquet hall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Bath or shower
  • LCD TV
  • Free self-parking
The current price is AU$134
includes taxes & fees
27 July - 28 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Mobile key entry
  • Sleeps 1
  • 1 Single Bed

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The price is AU$126
includes taxes & fees
27 July - 28 July
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About the area

Map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

What's nearby

  • Royal Stoke University Hospital - 4 min drive - 3.4 km
  • Waterworld - 4 min drive - 3.0 km
  • Regent Theatre - 6 min drive - 4.3 km
  • Victoria Hall - 6 min drive - 4.3 km
  • Trentham Gardens - 9 min drive - 7.8 km

Getting around

  • Manchester Airport (MAN) - 37 min drive
  • Longport Station - 5 min drive
  • Crewe Station - 14 min drive
  • Kidsgrove Station - 14 min drive

Restaurants

  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪Victoria Hotel - ‬3 min drive
  • ‪KFC Newcastle under Lyme - Liverpool Road - ‬11 min walk
  • ‪The Shed - ‬3 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Borough Arms Hotel

Located near a train station, Borough Arms Hotel is a great choice for a stay in Newcastle-Under-Lyme. The pub is a great place to grab a drink, and guests looking for a bite to eat can visit Ostler Restaurant, which serves British cuisine and is open for breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and overall value.

Languages

English

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 4:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1783
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Ostler Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Gladstone Lounge Bar – This pub only serves lunch. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, Barclaycard
Cashless transactions are available.
Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.

Also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Does Borough Arms Hotel offer free cancellation for a full refund?

Yes, Borough Arms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Borough Arms Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Borough Arms Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Borough Arms Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Borough Arms Hotel and nearby?

Recommended spots to visit include New Vic Theatre (1.3 mi) and Royal Stoke University Hospital (1.9 mi), along with Waterworld (2.5 mi) and The Potteries Museum and Art Gallery (3 mi).

Are there restaurants at or near Borough Arms Hotel?

Yes, Ostler Restaurant offers British cuisine.

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Borough Arms Hotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Value
Food
Location
Breakfast
Bed
Lobby
Shower
Bathroom

Reviews

10/10 Exceptional

Back again!

Second time here, friendly helpful staff..
Richard, 1-night trip

10/10 Exceptional

Back again, all good

My 2nd or 3rd stay, and happy to stay again, good value, great helpful staff.. No complaints at all 👍☺️
Richard, 1-night trip

8/10 Very good

Team make everything run like a dream

Professional, friendly team make everything run like a dream. Perfect beds, excellent breakfasts, knowledgeable staff and friendly atmosphere. Only minor flaw was the Annex rooms just need a slight modernisation.
Paul, 3-night trip

6/10 Good

Very dated hotel, it’s like going to a 1990’s room.
Omar, 1-night trip

8/10 Very good

Staff were lovely, friendly and welcoming. Room was in the annex, clean and comfortable but a little chilly. Food was delicious and breakfast really great.
Ian, 1-night trip

10/10 Exceptional

The building itself is old and as a result has a lot of charm, I needed somewhere to stay close to stoke hospital but didn’t want to break the bank, this hotel didn’t, the staff were all friendly bed was clean and comfy, I will say take toiletries though as the ‘complimentary’ ones consisted of 2 small soaps. Breakfast was lovely and worth the extra expense
Leanne, 1-night trip

10/10 Exceptional

Very good value for money
Nick, 1-night trip

8/10 Very good

We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
Trevor, 2-night trip

10/10 Exceptional

Convenient stay

My stay was brief, only 1 night, the hotel was very festive, with a Christmas Party in full swing.. A comfortable bed, and good, shower was all i needed. My second stay here...
Richard, 1-night trip

10/10 Exceptional

Lovely friendly staff clean room fantastic breakfast
Lisa, 1-night trip

10/10 Exceptional

Lovely hotel
John, 2-night trip

8/10 Very good

Nice, fairly clean.
Paul, 1-night trip

10/10 Exceptional

Good hotel

Good value traditional hotel..Good parking , sadly no time for Breakfast!
Richard Mark, 1-night trip

6/10 Good

OK

Could do with an update, but served the purpose. Good position, ample car parking and good access. Staff were polite and helpful, decent value for the money!
Graham, 1-night trip

6/10 Good

Did not like staying in the annexe
Gwenfair, 1-night trip

4/10 Fair

Very poor cleanliness

Room quality was poor, stains on the carpet, chair and desk. The bathroom wasn’t cleaned well. The bedding appeared clean but there was stains on the base of the bed. Wouldn’t recommend staying here unless there is nowhere else available.
Ian, 1-night trip

10/10 Exceptional

We stayed over attending a wedding . The room was comfortable snd clean . The staff twere pleasant thoughtful and nothing was too much trouble . The food was excellent , although it was a wedding breakfast. The only grouse was the tea bags . We are Pg tips and it was Tetleys , so bring your own if you like a good brew ..
Carole, 1-night trip

8/10 Very good

Suited my needs fully, good value, would definitely stay again.
Jeremy, 3-night trip

8/10 Very good

Staff were super nice and polite The receptionists were exceptionally helpful, warm and nice people Kitchen/restaurant service was good
Ozohu Asmau, 5-night trip

2/10 Poor

Unfortunately our staff had to leave the property after one night as the room was filthy. There was mould on the walls, a large stain on the mattress, dirt and hair on the carpet and a very stale, mouldy smell in the room. The hotel refused to give us a refund. We definitely won't be staying here again and wouldn't recommend staying to anyone.
Road Maintenance, 4-night trip

10/10 Exceptional

Friendly staff. Convenient for town centre.
Wendy, 1-night trip

10/10 Exceptional

Newcastle under lyme

Had a great time at the hotel friendly staff comfortable bed, we had lunch before we went to the theatre. The breakfast was lovely as well you can have continental and full English.
sue, 1-night trip

6/10 Good

It was okay.
Simba, 3-night trip

6/10 Good

Ok for a one night stay, and probably ok for the price. Good for builders etc. would I stay again only if it was the only thing available
Lawrence, 1-night trip

10/10 Exceptional

Good value hotel

Staff very friendly and helpful. Lovely comfortable beds. Great value for money
Carol, 1-night trip