In the heart of Frankfurt, JW Marriott Hotel Frankfurt offers a warm retreat with an indoor pool and garden. Treat yourself to Middle Eastern cuisine at one of two on-site restaurants, unwind in the sauna or by the fireplace in the lobby, and enjoy convenient amenities like dry cleaning/laundry services. Guests rave about friendly staff near shopping.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Pet-friendly
Parking available
Free Wi-Fi
Restaurant
Main amenities (12)
2 restaurants and bar/lounge
Indoor pool
Breakfast available
Health club
Sauna
Self parking
24-hour room service
In-room childcare
24-hour business centre
Business centre
5 meeting rooms
Airport shuttle
For families (6)
Children stay free
Babysitting (surcharge)
Connecting/adjoining rooms available
Separate bath and shower
Separate sitting area
Premium TV channels
The current price is AU$355
AU$355
includes taxes & fees
14 June - 15 June
Why we love this property
Culinary journeys
Middle Eastern flavours await at two hotel restaurants and a chic bar. Full breakfast, in-room champagne, and vegetarian options enhance each meal.
Luxurious sleep haven
Premium bedding and hypo-allergenic options cradle guests in comfort. Blackout drapes and pillow menus ensure blissful sleep. Room service never sleeps.
Frankfurt (ZRB-Frankfurt Central Train Station) - 18 min walk
Frankfurt Central Station (tief) - 21 min walk
Frankfurt (M) Hauptwache Station - 2 min walk
Eschenheimer Tor Station - 3 min walk
Dom-Romer U-Bahn - 8 min walk
Airport shuttle (surcharge)
Restaurants
Galeria Sky Lounge - 3 min walk
Chipotle Mexican Grill
Starbucks - 6 min walk
ALEX - 4 min walk
Coffee Fellows - 6 min walk
About this property
JW Marriott Hotel Frankfurt
JW Marriott Hotel Frankfurt puts you in a great location, within a short 10-minute walk of MyZeil and Römerberg. Guests can take a dip in the indoor pool or grab a bite to eat at GRETA OTO Frankfurt, which serves dinner and is one of 2 restaurants. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the helpful staff and nearby shopping. The property is only a short walk to public transportation: Frankfurt (M) Hauptwache Station is steps away and Eschenheimer Tor Station is 3 minutes.
At a glance
DONE
Hotel size
218 rooms
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 45 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Phone
Desk chair
Food and drink
Champagne service
Free bottled water
High chair
More
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Uses some LED lighting
Recycling
Local maps
Special features
Dining
GRETA OTO Frankfurt – This restaurant only serves dinner.
JW Market – This restaurant specialises in Middle Eastern cuisine. Open daily.
GRETA OTO Bar – On-site cocktail bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 48 per person
Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 100 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per stay, plus a one-off cleaning fee of EUR 50
Parking
Covered self-parking costs EUR 45 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool or health club
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Frequently asked questions
Does JW Marriott Hotel Frankfurt offer free cancellation for a full refund?
Yes, JW Marriott Hotel Frankfurt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Frankfurt?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott Hotel Frankfurt?
Yes, pets are welcome. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Hotel Frankfurt?
Yes. Self-parking costs EUR 45 per night.
Is an airport shuttle service offered by JW Marriott Hotel Frankfurt?
Yes, an airport shuttle is available. The charge is EUR 160 per vehicle one-way.
What are the check-in and check-out times at JW Marriott Hotel Frankfurt?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at JW Marriott Hotel Frankfurt and nearby?
JW Marriott Hotel Frankfurt has an indoor pool and a sauna, as well as a health club.
Are there restaurants at or near JW Marriott Hotel Frankfurt?
Yes, there are 2 on-site restaurants, featuring Middle Eastern cuisine.
Does JW Marriott Hotel Frankfurt have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JW Marriott Hotel Frankfurt like?
JW Marriott Hotel Frankfurt is located on the boardwalk in Innenstadt, a short 2-minute walk from Frankfurt (M) Hauptwache Station and 9 minutes' walk from Römerberg. Travellers say that this hotel is in a good location.
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Reviews
JW Marriott Hotel Frankfurt Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, delicious, and full of great options. (20 reviews)
The hotel's gym is an excellent and extensive facility, open to guests for free. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Gyms (public)
Lobby
Cities
Concierge
Restaurant
Water
Upgrade
Reviews
Verified
10/10 Exceptional
29 Mar 2026
Very friendly staff. Lovely room and fantastic view
Ayleen
Ayleen, 3-night trip
Verified
10/10 Exceptional
10 Dec 2025
Staff were wonderful, room was very nice and close to shopping and Christmas market
David
David, 2-night trip
Verified
10/10 Exceptional
14 Nov 2025
room is perfect and clean, Location is Wonderfull and stay is really help full
seyhan
seyhan, 3-night trip
Verified
10/10 Exceptional
15 Jan 2026
This hotel is in a perfect location right near the Zeil and S/ U train station. The hotel team are very welcoming and knowledgeable. Breakfast is excellent and I can’t fault them. Great for business or holiday travel.
David
David, 3-night trip
Verified
10/10 Exceptional
12 Oct 2025
Great hotel, central, 5*s
Philippe
Philippe, 2-night trip
Verified
10/10 Exceptional
26 Dec 2025
Exceptional staff that was friendly and welcoming. They even provided champagne to celebrate my wife’s birthday. The facility was lovely and the breakfast was delicious. We are very pleased with our stay.
Nathan
Nathan, 1-night trip
Verified
10/10 Exceptional
17 Apr 2025
Great staff and hotel’s location is perfect.
Michele
Michele, 3-night trip
Verified
6/10 Good
9 Oct 2025
Ideal location
Boldkhuyag
Boldkhuyag, 1-night trip
Verified
10/10 Exceptional
18 Feb 2025
Very nice, from location and the actual hotel itself is amazing!!
Raymond
Raymond, 2-night trip
Verified
10/10 Exceptional
13 Apr 2025
Great location
Great staff
Had a wonder experience
Diamondis
Diamondis, 4-night trip
Verified
10/10 Exceptional
19 May 2024
Good location, excellent room and a very friendly staff.
Darnley
Darnley, 2-night trip
Verified
10/10 Exceptional
3 June 2025
This hotel was fantastically comfortable and luxurious beyond the price I paid. And the location couldn’t be more convenient.
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
10 Sept 2023
Great location
Erwin
Erwin, 1-night trip
Verified
10/10 Exceptional
26 May 2024
Friendly staff and centrally located
RICARDO
RICARDO, 2-night trip
Verified
10/10 Exceptional
1 June 2024
The hotel was excellent. Location is convenient.
Shu Huan
Shu Huan, 3-night trip
Verified
8/10 Very good
27 July 2024
The hotel is in a great location - with the My Zeil literally attached to the hotel
Yaser
Yaser, 1-night trip
Verified
10/10 Exceptional
22 Apr 2024
Great location close to subway and the old town
Very friendly staff
Kristjan B
Kristjan B, 4-night trip
Verified
10/10 Exceptional
7 May 2024
The hotel is amazing with all the amenity in the bathroom. The sheets are excellent and location is perfect!
Wei
Wei, 1-night trip
Verified
10/10 Exceptional
15 June 2024
Very clean and modern hotel in the perfect location. The beds are amazing! Extremely helpful and friendly staff.
Verified traveller
1-night trip
Verified
10/10 Exceptional
22 June 2024
Excellent location, a lot of restaurants, stores nearby, staff is very friendly and helpful, extremely clean and safe hotel!
Definitely will come back again!
Taner
Taner, 2-night trip
Verified
10/10 Exceptional
13 June 2025
We were delighted to get an upgrade to a room with a great view. It was very spacious and well appointed. We dined at the restaurant which was pretty good and the breakfast buffet was excellent. Staff were very warm, friendly and helpful
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
18 May 2025
If you're looking for convenience and great service at reasonable price. Book here I want to go back
Jay
Jay, 2-night trip
Verified
10/10 Exceptional
22 Oct 2024
The staff at this hotel were excellent they went above and beyond
Howard
Howard, 3-night trip
Verified
10/10 Exceptional
17 June 2024
Great property close to everything! Restaurant is great if you do not feel like leaving hotel after a busy day.