Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Free on-site extended parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Transfers
Free airport shuttle from 6:30 AM to 9:30 PM*
Off-site
Free theme park shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
3 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Free theme park shuttle
What to do
Shopping
Ecotours nearby
Working away
Business centre
Meeting rooms
Conference centre (560 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Banquet hall
Victorian architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
Royal Cafe – This restaurant serves breakfast, lunch and dinner.
Royal Lobby Lounge – On-site café.
Japanese Restaurant – This restaurant serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 128 for adults and CNY 128 for children
Children & extra beds
Rollaway beds are available for CNY 230 per night
Parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Royal International
International Royal Hotel
Royal Hotel International
Royal International Hotel
Royal International Hotel Shanghai
Royal International Shanghai
Royal Hotel Shanghai
Royal International Hotel Hotel
Royal International Hotel Shanghai
Royal International Hotel Hotel Shanghai
Frequently asked questions
Does Royal International Hotel offer free cancellation for a full refund?
Yes, Royal International Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal International Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Royal International Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royal International Hotel?
Yes, there's free self, valet and extended parking.
Is an airport shuttle service offered by Royal International Hotel?
Yes, a free airport shuttle is available from 6:30 AM to 9:30 PM on request.
What are the check-in and check-out times at Royal International Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Royal International Hotel and nearby?
Royal International Hotel has a spa and an indoor pool, as well as a health club and a garden.
Are there restaurants at or near Royal International Hotel?
Yes, there are 3 on-site restaurants.
Does Royal International Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Royal International Hotel like?
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Nov 2021
every thing is good. Due to covid 19, service for airport pickup was impacted. Otherwise is great.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2020
Location and free shuttle bus to disneyland was good
Staff could not help much on disneyland services and provide direct help
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Dec 2019
LUXURIOUS FIVE STAR HOTEL
NANDEO
NANDEO, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2019
Good alternative than going into Shanghai if transit stay
Jon
Jon, 1-night business trip
Verified Expedia guest review
8/10 Very good
28 Nov 2019
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
20 Nov 2019
Terrible wifi requires a Chinese phone number to sign in (International Hotel?). An attendant had to come up to the room to use his local cell phone to help us sign in to wifi which ended up to be very weak anyway. It was frustrating. The executive lounge I paid extra for was closed for "renovation". The room ordered was non-smoking but it smelled with smoke. The lobby check-in staff did not speak English.
Odded V.
Odded V., 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2019
Great facility nicely maintained, and near PVG airport.
GeorgeS
GeorgeS, 1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
16 Oct 2019
Need to update hairdryer. A 1200 v travel one doesn't work well.
JO ANN
JO ANN, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Sept 2019
Everything good, outside of urban, but just take 10-15 minutes walk to subway for everywhere of Shanghai.
Visiting
Visiting, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
20 Aug 2019
The staff was very helpful, and the room was very comfortable
Verified traveller
1-night family trip
Verified Orbitz guest review
2/10 Poor
23 July 2019
3 star hotel
This is only a 3 to 4 star hotel now....over priced for what you get........its all Chinese now.....Same as staying at Green Tree hotel but triple the price.
Nolan
Nolan, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
21 July 2019
I liked how breakfast was included with the stay. They were very punctual with the wake up call when it was needed.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
13 July 2019
Charlotte
Charlotte, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2019
Great location
Only the hotel exterior not attracting, rooms and breakfast are fantastic.
Peng Cheau Patrick
Peng Cheau Patrick, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2019
The hotel was lovely .. wish to stay longer next time
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
14 June 2019
A good stay option in the suburb of Shanghai
Hotel is very good, the service and support staff are cooperative. But the location is an issue particularly if you are going to move around using subway/metro. The wifi is a problem for outsiders like us trying to open sites which are either prohibited like Google etc. Else local search engine like Sogou etc runs quite fast.
Maneesh
Maneesh, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
28 May 2019
Very poor English communication overall. I used the 2nd floor restaurant, rated as the first class with five stars. None of the attendants understand the basic English and the English menu does not tell anything. At the end the restaurant manager charged me for the wrong table; over charged me. I mentioned the restaurant’s mistake to the hotel manager when checking out; totally in vain.. he does not understand any English... very disappointed.
Nora
Nora, 1-night trip
Verified Expedia guest review
8/10 Very good
21 May 2019
Royal international hotel
Pleasant though accessibility is abit far from metro
Josephine
Josephine, 4-night romance trip
Verified Hotels.com guest review
2/10 Poor
19 May 2019
Good
Excellent pricing
Nice large room
Clean room
Near PVG Airport
Bad
Arranged for hotel shuttle, bus never turned up. Rang hotel and they said bus had come and gone, which it hadn't as I had been waiting for 30 minutes. Telling lies to your customers is never a good sign.
Tried to arrange airport shuttle for return, shuttle only does fixed times and I would have to wait 3 hours for the next one. Do they actually have a shuttle bus?
This hotel is in the middle of nowhere and I mean nowhere. The metro station is about a 20 minute walk and the walk to the station did not feel safe.
The area around the hotel is very very local, do not expect to see international restaurants and bars, they aren't any.
I found the area outside the hotel unsafe and I saw no tourists in the area.
The hotel has a Chinese restaurant, I was the only diner when I went and it was quite expensive.
It took about 45 minutes on the metro to get into town.
Missed the last train (about 10pm) and struggled to get a taxi. All the drivers refused to take me and eventually when I found a driver who would, they wanted 400 RMB.
In summary, this hotel is just too far from central Shanghai and the metro is not as near as mentioned in other reviews.
US
US, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 May 2019
Very good, nice and clean, I liked shuttle bus to airport.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2019
Verified traveller
1-night family trip
Verified Orbitz guest review
4/10 Fair
24 Apr 2019
Denise
Denise, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Apr 2019
I loved my view and room. Everyone was lovely. I would have liked to have a room service menu in my room.
Jessa
Jessa, 1-night trip
Verified Expedia guest review
8/10 Very good
31 Mar 2019
lovely rooms with bath. Could not get a decent glass of wine though!!