Modena by Fraser Putuo Shanghai

I can see what this hotel was trying to acheive (ideas of luxury, spaciousness and western comfort) but I wish they'd just focussed on simple things instead (like good plumbing, putting an email address on their website) and got them right. The suite smelled of old cigarette smoke, the bathroom smelled of drains and was too close to the bed, and the showers didn't run hot water (lucky it was summer and I didn't mind too much). I would have just accepted these things as part of staying in Asia if the room didn't cost so much. Next time I'll just stay at a cheaper hotel rather than one trying to be 4 star.

Great service, staff are friendly and helpful. Room service provided every day. The room we stayed in was comfortable and cosy. Very convenient to the train station (2min walk), food and a supermarket. Would definitely stay here again. Only downside would have to be the furniture is cheap in the apartment (can easily be broken if not careful) and Shanghai is about a 30min train ride from the location.

The hotel is located very close to the Metro station which makes it easy to get around town. All you need is a Shanghai metro map😊. We got loft with two queen beds so my older daughter can have a private area upstairs. The kitchen is well equipped if you want to cook or warm up food. The only thing that’s bothering me is the bath room. It’s too dark and small, there’s no place to hang clothes/shower towel. The staffs are very friendly and helpful👍. Overall it’s a good choice for a short stay in Shanghai.

Good price and nice service! Breakfast was good and clean!

MODENA by Fraser was extremely convenient and close to the metro and many restaurants and shops. Great place.

Quick and easy check-in, no fuss, sufficient amenities.

You know, some people may say staff are rude, but I think we have to come to grips with the Chinese culture. I had a wonderful experience here, the staff were efficient, friendly and I did have a query which they helped and followed through with. We were 3 staying in a 2 bedroom loft, it is plenty spacious, only the bathroom could be more private, the opaque glass don't offer much privacy. Great cafes within 10m and a Family Mart, a mall with a little market is also 20m away. If you dare walk about 1.5km you can get into the suburbs which have awesome authentic chinese food, we enjoyed the dumplings and beef noodle soup alot!

Likes: 2 levels, heater is good, location is good (in CBD area, near a mall with movie theatre, train station), fridge, kitchen area Dislikes: Toilet was a little small and walls are opaque

Love the location - less than 5 min walk to the metro entrance and 30 min metro ride to major places of interest, and just besides a mall. The surrounding is nice too, with Starbuck below. The room, though slightly small, is well-equipped with kitchen, equipment, fridge and TVs etc., and is clean. The hotel has a nice gym too. It is certainly worth the price.

Ideal location - Metro, food options, bank and other services. 24 hour gym and laundry facility is available at 25RMB a load. Very nice common areas. Internet sucked... during the day it worked great at night I gave up and used my own data plan... total nightmare! Cost me a fortune to resolve this issue and it was a HUGE disapointment! Staff is friendly and the rooms were very nice. Washroom showers could use a renovation but that might have simply been my room.