The Interlaken OCT Hotel Shenzhen

Photo gallery for The Interlaken OCT Hotel Shenzhen

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Indoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Interlaken OCT Hotel Shenzhen

The Interlaken OCT Hotel Shenzhen

5.0 star property
Luxury Shenzhen hotel with full-service spa, connected to the convention center

7.8/10 Good

57 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
OCT East, Dameisha Yantian District, Shenzhen, Guangdong, 518083
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Water park
  • Breakfast available
  • Free children's club
  • Fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • 24-hour room service
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Yantian District

Getting around

  • Shenzhen Intl. Airport (SZX) - 43 min drive
  • Hong Kong International Airport (HKG) - 88 min drive
  • Shenzhen Pingshan Railway Station - 17 min drive
  • Shenzhen East Railway Station - 25 min drive
  • Shenzhen Station - 25 min drive

About this property

The Interlaken OCT Hotel Shenzhen

5-star luxury hotel in the heart of Yantian District
You can look forward to an adjacent golf course, water-park access, and a grocery/convenience store at The Interlaken OCT Hotel Shenzhen. Get out on the links at this hotel and enjoy amenities such as a driving range. Treat yourself to a body treatment, a facial, or hydrotherapy at Interlaken SPA, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature sushi and brunch. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with a waterslide
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Tour/ticket assistance, wedding services, and smoke-free premises
  • Meeting rooms, a 24-hour front desk, and free newspapers
Room features
All 308 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Pool table
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Interlaken SPA has 10 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. There are hot springs/mineral springs on site.

Dining

Vista Lago Italian restau - This fine-dining restaurant serves dinner only.
Charming Lake Chinese - This fine-dining restaurant serves lunch and dinner.
Akiba Japanese Restaurant - This restaurant specializes in sushi and serves lunch and dinner.
Interlaken Cafe - This café serves breakfast, brunch, lunch, and dinner.
Lakeside Bar and Grill - Onsite pub. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 100 per person (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 11:30 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Interlaken Hotel Shenzhen
Interlaken OCT
Interlaken OCT Hotel
Interlaken OCT Hotel Shenzhen
Interlaken OCT Shenzhen
OCT Hotel
OCT Shenzhen Hotel
Shenzhen Interlaken
Shenzhen Interlaken Hotel
Shenzhen Interlaken OCT Hotel
The Interlaken Oct Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel
The Interlaken OCT Hotel Shenzhen Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Is The Interlaken OCT Hotel Shenzhen currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does The Interlaken OCT Hotel Shenzhen offer free cancellation for a full refund?
Yes, The Interlaken OCT Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Interlaken OCT Hotel Shenzhen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Interlaken OCT Hotel Shenzhen?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 11:00 AM to 11:30 PM.
Are pets allowed at The Interlaken OCT Hotel Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Interlaken OCT Hotel Shenzhen?
Sorry, there's no onsite parking at The Interlaken OCT Hotel Shenzhen.
What are the check-in and check-out times at The Interlaken OCT Hotel Shenzhen?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at The Interlaken OCT Hotel Shenzhen and nearby?
The Interlaken OCT Hotel Shenzhen has a spa, a waterslide, and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near The Interlaken OCT Hotel Shenzhen?
Yes, there are 4 onsite restaurants, featuring sushi. Nearby restaurants include Starbucks (5.2 mi), Pizza Hut (5.6 mi), and Pacific Coffee (5.7 mi).

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

7.5/10

Staff & service

10.0/10

Amenities

7.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exquisite Mountain/Lake Resort, Very Low Cost
This is an unbelievably beautiful hotel that is incredibly low-priced by U.S. standards and by far the most palatial accommodation I've stayed in throughout the world. It is located well above the very modern city of Shenzhen at the top of a mountain. The hotel has four restaurants and across a swan lake is a massive park with walking trails, food courts and performance stages, along with a series of beautifully illuminated housing structures of all styles and periods which people rent in order to enjoy the mineral baths. These are open to hotel guests, so bring your swimming suit! I am staying in a huge mountain view room with a full living area that faces a lovely waterfall; my friends are staying in lakeside rooms with a round bathtub next to their large picture windows. The bathrooms are modern designer chic, with granite and glass, but as everywhere in this hotel, there are gorgeous architectural elements like etched glass, rich woods, and recessed light with flexible illumination controls. Honestly, you'd pay $2,000 or more per night for a hotel like this. I know it sounds too good to be true, but it is. The place is like paradise, and the people are absolutely wonderful--helpful and attentive, and ultimately able to find someone who speaks English. A Western restaurant offers a $25 buffet with dozens of Chinese delicacies, seafood dishes, and fall-backs like French fries and salad. This resort has many activity areas for children. It's an absolute paradise!
Lobby
Spacious mountain view guest room
Beautiful architectural elements everywhere
Lakeside mineral bath houses at night
Judith, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel amenities not very good. Italian food not good. Language big problem very Little English speaking. Breakfast is good.
Anil, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Worth stay
It was a great family visit at oct interlaken .very quit and peacefull. What a great location surrounded by hills . Mini train journey to tea stream valley shows us almost complete valley. Language problem is ver much as they don't know much English except few staff of hotel . Second problem is transport from damiesha to Shenzhen city as taxi people charge Very high and no transportation from hotel to city . But overall experience was great and will give 4/5 marks
Bahubali dress
jituantique, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great. close your eyes and make a booking
excellent . i would recommend it to everyone . beautiful property and a true 5star
Verified Hotels.com guest review

8/10 Very good

It was indeed a pleasant and relaxing stay. Will go back again.
Verified Hotels.com guest review

6/10 Good

The view is very beautiful, everything nice. Except for the food at the cafe downstairs make my wife stomachache.
Verified Hotels.com guest review

6/10 Good

Nice hotel lots to see .
We found this Hotel very nice but overpriced and with next to no one able to speak English and very little European food available Not to be recommended for Foreign travelers.We were Expecting from the advertising more of a European Experience .Understanding that most of your clients are Chinese we understand ,But even to give The Chinese clients an Experience of Switzerland Maybe some swiss food and gifts .Maybe even a show.
Verified Expedia guest review

2/10 Poor

PATHETIC !
Staff uninfrormed and some were outrightly foolish. More than half the transport / facilities not working . Restaurants had no idea abt their own menu. No concern for elderly people or baby. I think allyhe investment with this sort of mainatainace and service calls for immense criticism. Will never suggest anyone to stay here - looks great on the face of it but the practicalities are outrageous and the place not livable.
Verified Expedia guest review

8/10 Very good

Excellent Hotel ~ expensive amenities
Excellent hotel. Villa Room was spacious and well appointed ... Like a luxury condo or apartment. The whole hotel and surrounds is set up and similar to a Chinese take on Disneyland Resort. But much bigger. However, there were several issues. All worthy amenities - spa/sauna/pool access, Tea Valley access, cbd shuttle services are extra. And there is not much to do there besides these, so you will have to pay. Restaurants are ludicrously expensive for China. Buffet breakfast was 300 RMB for two people and dinner at the Japanese restaurant 900 RMB (medium/lower priced set menu). The place is very isolated with no shuttle or public transport. Expect 100 RMB each way by taxi to Luohu. Anyway, it is a very nice luxurious spa resort that looks like Europe. But expensive!
Verified Hotels.com guest review