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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

SO/ Vienna

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
Praterstrasse 1, Vienna, Vienna, 1020, Austria

Luxury hotel with spa, near St. Stephen's Cathedral
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Austria may have travel restrictions in place due to COVID-19. Find out more

  • Nice hotel, friendly staff, excellent location, wonderful breakfast, loved this hotel Aug. 6, 2019
  • The overall experience was unique because all staff were welcoming and professional,…Feb. 20, 2020

SO/ Vienna

from A$433
  • Studio, 1 King Bed, View
  • Room, 1 Queen Bed, View
  • Suite, 1 King Bed, View
  • Room, 1 King Bed, View
  • Loft, 1 King Bed, View
  • Double Room, 2 Double Beds, View

What’s around SO/ Vienna

Landmarks

  • In Leopoldstadt
  • St. Stephen's Cathedral - 10 min walk
  • Stephansplatz - 11 min walk
  • Spanish Riding School - 17 min walk
  • Albertina - 19 min walk
  • Vienna State Opera - 20 min walk
  • Hofburg Imperial Palace - 20 min walk
  • Wiener Prater - 21 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 21 min drive
  • Wien Mitte Station - 13 min walk
  • Vienna Praterstern Station - 15 min walk
  • Vienna Franz-Josefs-Station - 29 min walk
  • Schwedenplatz U-Bahn - 2 min walk
  • Nestroyplatz U-Bahn - 8 min walk
  • Stubentor U-Bahn - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Austria may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 1 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2010
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

So SPA has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Das LOFT - Onsite fine-dining restaurant.

SO/ Vienna’s small print

Also known as

  • Sofitel Vienna Stephansdom Hotel
  • SO/ Vienna Hotel
  • SO/ Vienna Vienna
  • SO/ Vienna Hotel Vienna
  • Sofitel Stephansdom Hotel
  • Sofitel Vienna Stephansdom
  • Sofitel Stephansdom
  • Sofitel Vienna Stephansdom Hotel Vienna
  • SO/ Vienna Hotel
  • Vienna Stephansdom
  • Sofitel Vienna Stephansdom Hotel Vienna
  • SO/ Vienna Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 150 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 150 (subject to availability)

Self parking costs EUR 30.00 per night with in/out privileges

Full breakfast is offered for an extra charge of EUR 42 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one way)

Wired Internet access is available in guestrooms for EUR 24 per day (rates may vary)

Wired Internet access is available in public areas for EUR 24 per stay (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SO/ Vienna

  • Does SO/ Vienna offer free cancellation for a full refund?
    Yes, SO/ Vienna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at SO/ Vienna?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at SO/ Vienna?
    Yes. Self parking costs EUR 30.00 per night.
  • Are pets allowed at SO/ Vienna?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at SO/ Vienna?
    You can check in from 2:00 PM to 5:30 AM. There's a charge of EUR 150 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 150 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near SO/ Vienna?
    Yes, there's an onsite restaurant, Das LOFT. Nearby restaurants include Cafe Ansari (3-min walk), Mochi (3-min walk), and Schönscharf (3-min walk).
  • Is airport shuttle service offered by SO/ Vienna?
    Yes, an airport shuttle is available. The charge is EUR 55 per vehicle one way.
  • Is there an onsite casino at SO/ Vienna?
    No, this hotel doesn't have a casino, but Casino Wien (16-min walk) is nearby.

Recent reviews

Superb 9.0 From 234 reviews

Exceptional 10.0
No complaints at all beautiful hotel marvellous staff excellent location.
gb4 night romance trip
Exceptional 10.0
Holiday stay in Vienna
Amazing stay at an amazing hotel almost perfectly balanced for the price versus location and amenities beautiful room although however the room service could use a little bit of work for the future
Jason, ie1 night business trip
Exceptional 10.0
We stayed at SO Vienna in Nov 2015, and booked again after having such a wonderful experience. They didn't let us down. The hotel is so well located, the staff really friendly and the view outstanding (although slightly different on the 6th floor to the 15th where we were before!) :D Our suite was beautiful.
gb3 night romance trip
Good 6.0
The Hotel is well located
Ruben, us3 night trip
Exceptional 10.0
We liked the modern styling of the building and the service provided by staff working in all areas was friendly, fast and helpful
gb3 night family trip
Exceptional 10.0
Amazing location, beautiful decor!
us6 night trip with friends
Exceptional 10.0
Sofitel ROCKS!
Amazing contemporary hotel! Roof level bar to see Vienna. Easy access to the Old City and convenient Metro.
Clarence, us4 night trip
Very good 8.0
Great location but concierge not very helpful- restaurant recommended not so good
us1 night romance trip
Exceptional 10.0
The hotel was great. The room was very nice with modern furniture. The location was fantastic i liked my stay in so hotel.
nasser, us2 night romance trip
Very good 8.0
Though not in the heart of all of the main attractions that Vienna has to offer, it is centrally located and easy to get from place to place by taxi, uber or public transit. The hotel is magnificent. Our room was an all white suite with commanding views of the Prader Amusement Park and iconic ferris wheel and a sweep across an interesting skyscape of the city. The daily room upkeep was meticulous. The bed, comfortable and roomy. The hotel prides itself on style and service. With one minor exception at check in, service was impeccable. I hasten to add that when it was brought to the attention of hotel management, they responded quickly. A suggestion is that staff be more cognizant of the needs of arriving weary travelers and do a bit more to accommodate. This hotel is highly recommended and we would return next time we are in Vienna.
Upstate, us7 night romance trip

SO/ Vienna

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