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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Hotel Mercure Wien Zentrum

4-star4 stars
Fleischmarkt 1a, Vienna, Vienna, 1010, Austria

4-star hotel with restaurant, near Stephansplatz
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • A very convenient location. Staff were friendly and helpful. We were able to check in…Jul. 13, 2019
  • Great central location and close to transport if you wanted to travel further afield.May 20, 2019

Hotel Mercure Wien Zentrum

from A$196
  • Standard Double Room, 1 Double Bed
  • Standard Room, 1 Single Bed
  • Privilege, Double Room, 1 Queen Bed

What’s around Hotel Mercure Wien Zentrum


  • In Innere Stadt
  • Stephansplatz - 5 min walk
  • St. Stephen's Cathedral - 7 min walk
  • Spanish Riding School - 10 min walk
  • Hofburg Imperial Palace - 13 min walk
  • Albertina - 13 min walk
  • Vienna State Opera - 14 min walk
  • Naschmarkt - 21 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 16 min drive
  • Wien Mitte Station - 13 min walk
  • Vienna Praterstern Station - 21 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Schwedenplatz U-Bahn - 5 min walk
  • Stephansplatz U-Bahn - 6 min walk
  • Stubentor U-Bahn - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets allowed *

  • 1 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Greek
  • Slovak
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Mercure Wien Zentrum’s small print

Also known as

  • Hotel Mercure Wien Zentrum Vienna
  • Zentrum Wien
  • Mercure Hotel Vienna
  • Mercure Hotel Wien Zentrum
  • Mercure Wien Zentrum Hotel Vienna
  • Mercure Wien Zentrum Vienna
  • Hotel Mercure Wien Zentrum Hotel
  • Hotel Mercure Wien Zentrum Vienna
  • Hotel Mercure Wien Zentrum Hotel Vienna
  • Hotel Mercure Wien Zentrum
  • Mercure Wien Zentrum Vienna
  • Mercure Wien Zentrum
  • Mercure Wien Zentrum
  • Mercure Wien Zentrum Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Zentrum
  • Wien Zentrum


Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: EUR 100 per stay

Optional extras

Late check-out can be arranged for an extra charge of EUR 69 (subject to availability)

Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 37 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Mercure Wien Zentrum

  • Does Hotel Mercure Wien Zentrum offer free cancellation for a full refund?
    Yes, Hotel Mercure Wien Zentrum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Hotel Mercure Wien Zentrum?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 9 per pet, per night.
  • What are the check-in and check-out times at Hotel Mercure Wien Zentrum?
    You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge of EUR 69 (subject to availability).
  • Are there restaurants at or near Hotel Mercure Wien Zentrum?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hotel Mercure Wien Zentrum?
    Yes, an airport shuttle is available. The charge is EUR 37 per vehicle one way.

Recent reviews

Fabulous 8.6 From 335 reviews

Poor 2.0
Will never recommend and will never go there
Was requested gluten-free breakfast during booking 2 months ago, while in there was asked to toast gluten free bread in the general toaster. Then found out they didn’t have gluten free bread Was given a very small room with small window then after asking if there was any better room we are eligible to, then was given much better one. Then cleaner forgot to top up toiletries, requested to reception waited and hour to take shower, none arrived then when went to breakfast only to found out no gluten-free bread. I have celiac disease Also, my don and my body was itching all three nights, didn’t happen on our 18 days holiday in 4 other different countries. I assume it could be dust mite. Only location was excellent However it was overall disappointing and not acceptable as we stayed in different accord hotel in the past with happier experience
Fatima, au3 night family trip
Fair 4.0
Overheating at night and no privacy to the toilet
The air conditioning turns off over night leading to a very uncomfortable sleep. Not a true king bed, just 2 beds that separate when sleeping! No privacy for the toilet. There is literally a whole in the glass door to the toilet.
au3 night romance trip
Very good 8.0
Vienna's Basil Fawlty
Our stay was quie pleasant in this well located hotel. The room was a little dated but clean and comfortable. However, we encountered an unbelievably rude waiter when having dinner so we complained to management. This was resolved by placating us with a fruit basket and wine but two nights later it was the same, surly service and negative attitude. Maybe Mercure should screen their staff and send them to Charm School!!
Christine, au4 night family trip
Exceptional 10.0
Loved Vienna, and this hotel.
Great stay, good area, convenient, amenities. Would definitely recommend it.
Allan, us4 night trip
Very good 8.0
Well located hotel
This hotel is well located, the breakfast is good and the staff friendly. It's a shame that the bathroom doesn't have a proper door, but instead a sliding glass door with a big circular hole that is used as a "handle" And the AC isn't powerful enough, we were so hot the two nights!!!!
Bettina, gb2 night trip
Exceptional 10.0
Clean, spacious, good location
Aidan, gb3 night trip
Exceptional 10.0
Extremely friendly staff! Felt very welcomed when leaving and coming back 2 days later. Didn’t give any grief when forgetting key in room. Only downside was the maid coming in very earlier - however, the room was always cleaned and organized very well each day. Small but perfect for one person. Overall, would give very high ratings!
Anne M, us3 night family trip
Exceptional 10.0
Kaufman, il4 night family trip
Very good 8.0
Good location...nice staff
Good location,but there are some loud public workings in front of the hotel. The maids are making a lot of noise at 9'a clock
Horatiu, gb2 night trip
Good 6.0
Perfect Location
ie4 night family trip

Hotel Mercure Wien Zentrum

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