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The Crown Borneo Hotel

3.0 star property
Hotel with restaurant, near Imago Shopping Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crown Borneo Hotel

Standard Twin Room
Reception
Exterior
Dining
Food and drink

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Restaurants
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Bidet
Free bottled water
Cable channels
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Bidet
Free bottled water
Cable channels
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Bidet
Free bottled water
Cable channels
  • 21 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Bidet
Free bottled water
Cable channels
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Bidet
Free bottled water
Cable channels
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

Grapevine Garden

Parking available
Free WiFi
Non-smoking
8.6 out of 10, Excellent, (14)
Grapevine Garden
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About the area

Map
23 Jalan Pinang Tanjung Aru, Kota Kinabalu, Sabah, 88100

What's nearby

  • Tanjung Aru Perdana Park - 1 min drive - 1.0 km
  • Queen Elizabeth Hospital - 3 min drive - 2.7 km
  • Sutera Harbour - 4 min drive - 2.5 km
  • Imago Shopping Mall - 4 min drive - 3.0 km
  • Suria Sabah Shopping Mall - 5 min drive - 5.5 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive
  • Putatan Station - 13 min drive
  • Tanjung Aru Station - 18 min walk
  • Kawang Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tanjung Aru Plaza - ‬5 min walk
  • ‪Restoran Pak Mus - ‬6 min walk
  • ‪Kedai Kopi Hing Leong - ‬2 min walk
  • ‪Kung Hu Restaurant - ‬1 min walk
  • ‪Kedai kopi Hin Loi - ‬1 min walk

About this property

The Crown Borneo Hotel

The Crown Borneo Hotel is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours). You'll have free perks such as WiFi and self-parking. Also, this hotel is a short five-minute drive from Imago Shopping Mall.

Languages

English, Malay

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Borneo Crown Hotel
Crown Borneo
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Crown Borneo Hotel Kota Kinabalu
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The Crown Borneo Hotel Hotel Kota Kinabalu

Frequently asked questions

Does The Crown Borneo Hotel offer free cancellation for a full refund?
Yes, The Crown Borneo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Crown Borneo Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Crown Borneo Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Crown Borneo Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Crown Borneo Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near The Crown Borneo Hotel?
Yes, there's an on-site restaurant.

The Crown Borneo Hotel Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Fair

Bathroom not in very good condition
2-night family trip
Verified Hotels.com guest review

6/10 Good

Air con pls upgread
Siti, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Dirty and dusty room
Muhammad, 1-night trip
Verified Expedia guest review

2/10 Poor

Door broken , aircon not working both in the room and lobby.wifi is dead .
Canadian, 1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

not as per photo, Rm 100 with dusty, look old , soap in the half cut plastic bottle!, no tooth brush, no breakfast, no kettle ,tv remote malfunction, aircond not cool, water not hot …. it should be half price.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Overall was good .. comfy bed great facilities near airport ..
2-night trip with friends
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

Double bed not specification for two guest if the guest is fat. Water tab slow, water heater not funtion
Elly, 2-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

4/10 Fair

Mattress quality so bad
Chang, 1-night trip
Verified Expedia guest review

8/10 Very good

The service of the staff was fantastic and they were very friendly and helpful. However, shower caps, slippers, toothbrush and paste were not provided. No fridge. A mirror and a dustbin are found in the bathroom and not found in the bedroom. No lift. There are 3 levels - ground, first floor and second floor. The hotel offers free transport to the airport.
Chun Mei, 3-night business trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

2/10 Poor

The hotel used to be very nice, but NOT ANY MORE
Airport transfer was not provided, instead I was told to use Grab to the hotel, and airport transport for late night and early morning costs so expensive that it's not worth staying this hotel. Wifi also not usable, which betrays the ad on Hotel.com. Hotel's facilities are outdated overall, not at all comfortable. I used to like this hotel and have been a loyal customer for more than 6 years, but since the hotel management changed a few years ago, their service started deteriorate. I don't think I no longer stick to this hotel. The hotel has lost one loyal customer.
1-night trip
Verified Hotels.com guest review

4/10 Fair

It was OK for its price
Its what you would expect from a budget hotel however it has a lot of rooms for improvements especially the toilet. The hotel was close to the beach and the airport.
Dean, 3-night trip
Verified Expedia guest review

8/10 Very good

Overall good.
Shammi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The only nice condition is near to shops..
No window hotel room jz like living in a box... picture shows on booking site different from real situaition.....
melavia, 2-night trip
Verified Expedia guest review

6/10 Good

I booked a twin sharing bedroom but upon arrival, all the rooms are full and had to do with a family room. 1 double,4 single...there are 2 airconditioners..but only 1 functioning. The place is not child friendly..a toddler could easliy fell down the stairs. I also booked for an early breakfast and was informed tht it will be serve at 7 30am..we went to the waiting room at 8.25..and was told tht breakfast was not ready as they are waiting for the bakery to open for business..which happens to be just across the streer.
1-night business trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

6/10 Good

For backpacker is okay. The room just okay & not too clean.
DD, 1-night trip
Verified Expedia guest review

4/10 Fair

Not to my expectation. Room is quite stuffy and the bedding is poor.
2-night trip
Verified Expedia guest review

4/10 Fair

Small room with smelled of plastic from curtain
Verified Hotels.com guest review

10/10 Exceptional

Great!
Great place to stay
A K, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good and nice hotel
Good and nice hotel.
Kwang Fah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great
Appreciate the early check-in, thank you
A K, 2-night trip
Verified Hotels.com guest review