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The Banjaran Hotsprings Retreat

5.0 star property
Mountain hotel in Ulu Kinta with 2 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Banjaran Hotsprings Retreat

Interior
Exterior
2 restaurants, breakfast served
Property amenity
2 restaurants, breakfast served

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Non-smoking
  • Bar
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Free theme park shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$651
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Garden Villa (No Child Allowed)

View from room

Garden Villa (No Child Allowed)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 261 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Water Villa (No Child Allowed)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 155 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

Highlights

Garden
Balcony
Private hot tub
Air conditioning
HDTV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 81 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed) | Private pool

Grand Garden Villa (No Child Allowed)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Private plunge pool
Private hot tub
Air conditioning
HDTV
  • 261 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Lake Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Villa (No Child Allowed)

Premium bedding, down duvets, minibar, in-room safe

Garden Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Property grounds

Water Villa (No Child Allowed)

  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

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Pool
Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (504)
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About the area

Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

What's nearby

  • Lost World Tambun - 12 min walk
  • Kinta City Shopping Centre - 7 min drive
  • Perak Stadium - 9 min drive
  • Ipoh Parade - 10 min drive
  • Concubine Lane - 11 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive
  • Ipoh Railway Station - 11 min drive
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪Restaurant Di Nijam - ‬14 min walk
  • ‪Qayyum Cafe - ‬8 min walk
  • ‪Garden Terrace - ‬12 min walk
  • ‪Pomelo, The - ‬4 min walk
  • ‪Restoran Sajian Sazlee - ‬10 min walk

About this property

The Banjaran Hotsprings Retreat

Located near a train station, The Banjaran Hotsprings Retreat is a great choice for a stay in Ipoh. Guests can visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments, and The Pomelo, one of 2 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 12
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property
    • Caters to adults only
    • No stag or hen parties

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Yoga classes
  • Hot springs
  • Shopping
  • Golfing nearby
  • Rafting nearby

Working away

  • Meeting room
  • Conference space (430 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 31 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • DVD player
  • 49-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Premium bedding

What to enjoy

  • Garden

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.

Dining

The Pomelo – This restaurant serves breakfast, lunch and dinner.
Jeffs Cellar – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar – On-site bar. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7 PM
  • Hot springs access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat offer free cancellation for a full refund?
Yes, The Banjaran Hotsprings Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Banjaran Hotsprings Retreat?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7 PM.
Are pets allowed at The Banjaran Hotsprings Retreat?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Banjaran Hotsprings Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by The Banjaran Hotsprings Retreat?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Banjaran Hotsprings Retreat?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
What is there to do at The Banjaran Hotsprings Retreat and nearby?
Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. Additional recreation on-site includes yoga and hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Banjaran Hotsprings Retreat also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Banjaran Hotsprings Retreat?
Yes, there are 2 on-site restaurants.
Does The Banjaran Hotsprings Retreat have any outdoor private spaces?
Yes, every room features a garden.

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Samantha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice resort. A place for total relaxing. One night is not enough.
YuenYuen Debbie Chiu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Frances, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The hot spring within the unit is awesome.
Mohamad Rafiei Bin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing place
Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nazia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
wai kuen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Joseph, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Will come back even though it is pricey.
weng kee, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely getaway
We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.
Sue-Anne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Pai Ling, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bernhard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing and amazing resort
Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Punita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seiw, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sharmila, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

JOY, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Shyong Tuck, 1-night trip
Verified Expedia guest review

10/10 Exceptional

What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
Samir, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
Andrej, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The TV/Living room could use more LED directed lighting. There should at be at least one complimentary alcoholic drink.
kanayasamy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
Lauren, 2-night romance trip
Verified Expedia guest review