Ambassador Saigon Hotel

3.5 star property
Hotel with restaurant, near Ben Thanh Market

Photo gallery for Ambassador Saigon Hotel

Lobby
Lobby
City view
Minibar, in-room safe, desk, blackout curtains
Interior
In the heart of Ben Thanh Market, Ambassador Saigon Hotel is a tranquil retreat. Enjoy a breakfast buffet at Sky Restaurant, then unwind with spa services or explore the vibrant streets nearby. With free in-room WiFi, luggage storage and helpful staff have left guests feeling right at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Airport transfer
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
  • 30 sq m
  • Sleeps 3

Senior Room

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
  • 36 sq m
  • Sleeps 3

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 55 sq m
  • Sleeps 4

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Minibar
  • 32 sq m
  • Sleeps 3

Business Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 38 sq m
  • Sleeps 4

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About the area

Map
84A Bui Thi Xuan Street, District 1, 84A, Ho Chi Minh City, SGN

What's nearby

  • Pham Ngu Lao Street - 8 min walk
  • Ben Thanh Market - 10 min walk
  • Bui Vien Walking Street - 11 min walk
  • Saigon Square - 13 min walk
  • Dong Khoi Street - 17 min walk

Getting around

  • Tan Binh - Tan Son Nhat International Airport (SGN) - 23 min drive
  • Saigon Railway Station - 29 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Natraj Indian Cuisine - ‬3 min walk
  • ‪Quán Nướng Giấy Bạc - ‬1 min walk
  • ‪MZ Coffee Bar & Restaurant - ‬3 min walk
  • ‪Laguna Seafood Restaurant - ‬1 min walk
  • ‪Banana's Juice Shop - ‬1 min walk

About this property

Ambassador Saigon Hotel

Ambassador Saigon Hotel is just 4.6 mi (7.5 km) from the airport and offers a shuttle at scheduled times. Guests can indulge in massages, and Sky Restaurant serves breakfast, lunch, and dinner. Also, Ben Thanh Market and Bui Vien Walking Street are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle at scheduled times*
    • Train station pickup

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sky Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

Also known as

Family Inn Saigon
Family Inn Saigon Ho Chi Minh City
Family Saigon
Family Saigon Ho Chi Minh City
Saigon Family Inn
Family Inn Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel
Ambassador Saigon Hotel Ho Chi Minh City
Ambassador Saigon Hotel Hotel Ho Chi Minh City

Frequently asked questions

Are pets allowed at Ambassador Saigon Hotel?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Ambassador Saigon Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Ambassador Saigon Hotel?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Ambassador Saigon Hotel?

Yes, there's an on-site restaurant, Sky Restaurant.

What's the area around Ambassador Saigon Hotel like?

Ambassador Saigon Hotel is in District 1, a short 10-minute walk from Ben Thanh Market and 11 minutes' walk from Bui Vien Walking Street.

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Ambassador Saigon Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Good

3.5성급은 아닌 것 같아요
가격대비 조금 아깝다는 생각이 드는 곳.. 청소도 안되어있어서 여기갔다 저기갔다 했다는..
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Muy bueno para relajarse
Excelente hotel, el desayuno sustancioso y la atencion del personal muy bueno
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Buen servicio
Muy buen hotel todos muy amables y preocupados el entorno muy bueno movilización muy buena
This review was submitted before 2018 and has not been verified.

2/10 Poor

fruher super.....jetzt pfui
ich kenne dieses hotel von frueher, darum habe ich es wieder gebucht und leider auch bezahlt.sonst waehre ich gleich in ein anderes hotel gegangen. Im hotel hat es ein management.wechsel gegeben.Alles ist wirklich schlimm.Fruehstuck absolut nichts richtiges fuer diese preisklasse(frueher gutes Buffet).AC funktioniert nicht,kein heisses Wasser(auch nach 20 minuten) in der Dusche,Internet funktioniert meistens nicht. die antwort bei reklamation war,ab naechster woche funktioniert alles wieder. das hotel hatte zu meinem zeitpunkt nur ganz wenige gaeste,frueher war es immer sehr gut belegt.
This review was submitted before 2018 and has not been verified.

6/10 Good

Deluxe Room is not 32 m2, is 21 m2
I booked the Deluxe Room on Hotels.com listed as 32 m2. Upon arrival, they tried to downgrade me to a Superior Room without telling me, but I caught that before I went up to the room. They then escorted me up to the Deluxe Room, but it was only 21 m2. A far cry from the 32 m2 room that I booked. I pointed that out and they upgraded me to their Senior Deluxe Room that measures 30 m2. That's big enough for me. The wifi password they gave me, "familyinn" did not work, but I just hardwired to the hallway router instead to go online. There's coffee and tea making facilities in the room.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Close proximity
The hotel was close to everything we needed and the reception (booking) staff were extremely helpful, booking tours, changing money, organising taxis etc. the breakfasts were first rate and varied.
This review was submitted before 2018 and has not been verified.

6/10 Good

So so
So so
This review was submitted before 2018 and has not been verified.

8/10 Very good

Staffs on front desk are always helpful. Room very clean with average speed wifi. Breakfast are good, lot of choices.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Sorely outdated, but clean and comfortable
Stayed at the Family Inn Saigon for a quick work trip. I wanted to stay away from the Ben Thanh shopping area so this looked a decent location and value for the money. My room was sorely outdated, the television emitted a high pitch frequency, and the lighting was abysmal. Breakfast was OK and the bed was OK as well. Don't expect anything fantastic here but it's also perfectly fine if you just need a place to sleep and is clean and functional.
This review was submitted before 2018 and has not been verified.

6/10 Good

Family Inn saigon
This hotel is close to attractions, we stayed in the business room two queen size beds. Rooms were clean, but ceiling badly needs a fresh coat of paint. the TV is ancient. CRT type. the breakfast was decent. The only good thing about this hotel are friendly staff, they were very helpful. Is a decent place to stay, but my next visit would like to try other hotels nearby.
This review was submitted before 2018 and has not been verified.

2/10 Poor

bad hotel
Very bad experience on this hotel, the staff are horrible, avoid to pay for extras changed please do not stay here .
This review was submitted before 2018 and has not been verified.

2/10 Poor

Horrible experience on this hotel
1- the staff is horrible, not helpful. 2- the room is not comfortable, the bed like a piece of wood . 3- if you don't want to get a rib off for extra charge then don't stay here . 4- I'm never preferred anyone to this hotel .
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

6/10 Good

Would not recommended to others. Switch and bait !
The 1st day I came to check in to the hotel I had a hard time. I showed and told the front office staff that I've booked a business room (double bed room for up to 4 people max). The lady kept insisting that I booked for 1 people. We argued and then she said she was going to upgrade me to a room and that only 3 people are allowed to check in, even if the room allows 4 people. The next day the same lady called and said only one person are allowed to eat breakfast for free the other two guest have to pay for their meal. I said that is insane, I booked a room for 4 people then all 4 people should be entitled for free breakfast. They kept repeating the same thing that only 1 person are allowed to eat, because the lose profit to the room that I'm staying. The Vietnamese people don't hold their standards, therefore I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel. I did not enjoy my stay here!! It's a bait and switch hotel. Never will stay here nor recommended others to stay here again. I travel to countries and in the states a lot never have I encountered the ordeal. there at the hotel.
This review was submitted before 2018 and has not been verified.

6/10 Good

Good
Light in room was dark, not good for report making on business trip. Other, for servise was good and staff were kind enough. At restaurant, staff want to take back our dishes which become empty during the eating period (Not finish eating), it was not good for me but almost common for many hotels.( Maybe I should accept.)
This review was submitted before 2018 and has not been verified.

6/10 Good

트윈룸 not good...
트윈베드 룸으로 예약했으나, 더블베드 하나 간이메트리스로 침대를 하나 더 만들어 주었더군요.. 2틀 내내 잠자리가 너무 불편 했습니다
This review was submitted before 2018 and has not been verified.

6/10 Good

観光ど真ん中では無いけど…
逆に割と過ごしやすいホテルです。 バックパッカー街には徒歩圏ですが他の地区を観光するにはかなり歩きます。行きは徒歩で帰りはタクシーなど使う工夫が必要。部屋はまぁまぁ清潔かと。日本語話せるスタッフはいません。英語は何とか通じます。
This review was submitted before 2018 and has not been verified.

8/10 Very good

Very good location in the City.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

best location in city.
all in in the city are walking distance.
This review was submitted before 2018 and has not been verified.

6/10 Good

サイゴン市内徒歩散策向き
スケきょジュールの組立ミスで一日ホテル無し日が生じた為、急遽予約を入れたホテルで、滞在は初めて。前日までのホテルに近い所偶然にチョイスしたもの。
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great district 1 Hotel for a mid-range budget
We stayed here as a family of four, and had two of the standard rooms. We were surprised by how fantastic this hotel was for the money. The rooms were spotless, and there was a constant stream of cleaners cleaning everything from the lobby to the restaurant. Although the rooms weren't overly modern, they weren't dated either. There was heaps of hot water, and a cheap mini-bar. The breakfast each morning was really good, and the staff kept the dishes filled, and kept on clearing plates from our table with a smile. After a couple of days, the lady at the egg-station knew our orders, and brought them to us, after we had sat down each morning We booked a number of tours through the front desk, and they were pretty reasonable, and of much better quality than a tour we had booked at a travel agents out on the street. Overall highly recommended and would happily stay there again
This review was submitted before 2018 and has not been verified.

6/10 Good

コスパは十二分に良いと思います。
コスト・パフォーマンスは素晴らしい。朝食も生野菜あり、卵料理依頼可能で、無料にしては十二分に良い。隣室の水音などがうるさかったり、シャワーの湯が出にくいときがある、鍵は昔ながらの鍵で面倒、エレベータがすごく遅い(おかげで健康のために階段を使えたのでOK)などの良くない面はあるが、価格と朝食は、それら不具合を補っていると私は思う。