At Marsden Stay Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.
At Marsden Stay Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.
Languages
English
At a glance
Hotel size
56 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
What to do
Hot springs nearby
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Bar/lounge
Restaurant
Full-service spa
Outdoor pool
Sauna
Hot tub
The following facilities are closed on Sunday and Saturday:
Bar/lounge
Children's pool
Restaurant
Full-service spa
Outdoor pool
Sauna
Hot tub
Policies
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua
Frequently asked questions
Does Marsden Stay Rotorua offer free cancellation for a full refund?
Yes, Marsden Stay Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marsden Stay Rotorua?
Sorry, pets aren't allowed.
Is parking offered on site at Marsden Stay Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at Marsden Stay Rotorua?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
What's the area around Marsden Stay Rotorua like?
Marsden Stay Rotorua is a short 16-minute walk from Polynesian Spa and 8 minutes' walk from Rotorua Central Mall.
Marsden Stay Rotorua Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.4/10
Staff & service
6.2/10
Amenities
5.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Poor
8 Feb 2025
Very old building Being renovated however renovation workmanship is poor quality Its a rip off for the price No air-conditioning Very poor water supply seems to have been turned down too low takes a very long time to have a decent shower Bathroom is too small Balcony needs to be done up properly to be able to stand out of the room
Surendra
Surendra, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Feb 2025
P D
P D, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 Jan 2025
So so as pool looked not healthy and was In plan sight , I understand they r mid renovation mode and the inside of rooms where done there was still a lot of work to do there hope they get there good luck and parking lot was a little mix up as to where your rooms were
Dennis
Dennis, 2-night family trip
Verified Hotels.com guest review
6/10 Good
18 Jan 2025
Good price due to being under construction.
No AC
Hannah
Hannah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
Ritesh
Ritesh, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 Dec 2024
In maintenance, to be tested next time
Hotel in maintenance, minimum furniture in the room, no laundry, no heated pool.
The staff is very caring though.
Dominique
Dominique, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
Worth giving it a chance
So… my room was great. Updated and clean. Comfortable and good location. Front desk was really helpful. The whole property is being renovated and based on my room, it will be really nice. Just know that currently (Oct 2024), not all the property looked great. Give it a shot though. A little rough still on the exterior but the room was great.
Judith
Judith, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Greg
Greg, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Just what we needed
It was a place to put our heads down for a couple of nights. The price was excellent and the staff extremely helpful. We could not have been happier
Many thanks
Michael
Michael, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Milky
Milky, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Great beds, fabulous!
Close to shops, restaurants etc.
Pieter
Pieter, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
5 Nov 2024
Anna
Anna, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Nov 2024
Jeff
Jeff, 4-night trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2024
Firstly, they are clearly doing some serious renovating, so on the face of it the place can look a little untidy and tired. However, the sections they have renovated are at a very high standard and were very impressive. Looks like this will be an excellent place once all the work is done.
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very good
23 Oct 2024
The property was nice and quiet, staff were amazing. Parking may have been a little inconvenient from where my allocated room was but was not an issue as I was the very last room which seemed to be the only ground floor room with no park but was more happier that the allocated car park was more secure than where my room was. There was no plates bowls or cutlery but plenty of coffee and tea and 2x glasses mugs and wine glasses. TV had very limited channels and almost all were religious, HDMI cable to be brought with if using an Apple product. Overall room nice and tidy, comfortable beds, helpful and friendly staff and located close to the CBD.
Taylor
Taylor, 1-night romance trip
Verified Expedia guest review
8/10 Very good
21 Oct 2024
Diane
Diane, 2-night trip
Verified Wotif guest review
10/10 Exceptional
20 Oct 2024
Management were absolutely amazing and very helpful
Jillian
Jillian, 2-night family trip
Verified Expedia guest review
4/10 Fair
20 Oct 2024
location was good but no air con and looks pretty old. need alot of renovations and upgrades the pool and tv
charanjit
charanjit, 2-night trip
Verified Expedia guest review
6/10 Good
20 Oct 2024
Jona
Jona, 4-night trip
Verified Expedia guest review
8/10 Very good
16 Oct 2024
Being updated but what has been done is good
The King Size room I booked was well appointed and modern. Everything was very clean. Some parts of the hotel are being updated so the stairway seemed to have paint on it tho the corridors were fine. The pool is currently not in use. It’s small but adequate. The area it was in looked fine. The reception and staff were was well done. The restaurant opens in about six weeks approx. Car park well marked. There is no lift but the staff took my heavier bag up for me.
Denise
Denise, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Lovely room and staff.
PAM
PAM, 1-night trip
Verified Expedia guest review
4/10 Fair
11 Oct 2024
Shahab
Shahab, 1-night trip
Verified Expedia guest review
6/10 Good
10 Oct 2024
Chami
Chami, 4-night trip
Verified Expedia guest review
4/10 Fair
9 Oct 2024
I wish we knew about the renovations before booking, we booked for the pool for our kids, the shower was dirty and the bathroom floor still had dust from the renovations. The bedroom and linen and was amazing, the reception was great. Once the renovations are completed I am sure the place will be amazing.