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FlowSuites Polanco

3.5 star property
City centre hotel within walking distance of Avenida Presidente Masaryk

Photo gallery for FlowSuites Polanco

Stunning building with a unique blend of brick and glass elements, set amidst lush greenery.
Relax in a cozy retreat with a comfortable bed, bedside table, and serene view of the surrounding trees.
Relax in a spacious living area with a city view, featuring a sofa, coffee table, and side table with a lamp.
Enjoy a kitchen with a large window offering a view of the surrounding area, featuring a gas stove, sink, and dark cabinets.
Relax in this stylish living room with a sofa, chairs, and a coffee table, offering a view of the outside and a glimpse of the adjacent kitchen.
In the heart of Polanco, FlowSuites Polanco offers a haven for urban explorers. Unwind with dry cleaning/laundry services and stay connected with in-room WiFi. Guests appreciate the helpful staff, area shuttle, luggage storage and concierge services.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • 2 bedrooms
  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Daily housekeeping
The current price is AU$259
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
2 bedrooms
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, 1 King Bed

2 bedrooms, free minibar items, in-room safe, individually furnished

Executive Apartment, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
2 bedrooms
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Queen Bed

2 bedrooms, free minibar items, in-room safe, individually furnished

Executive Apartment, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
2 bedrooms
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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8.8 out of 10, Excellent, 724 reviews
The price is AU$294
includes taxes & fees
24 Aug - 25 Aug
Suites Obelisk
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About the area

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Parque Zoologico de Chapultepec - 7 min walk - 0.6 km
  • Auditorio Nacional - 9 min walk - 0.8 km
  • National Museum of Anthropology - 12 min walk - 1.0 km
  • Angel of Independence Monument - 3 min drive - 3.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 32 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 19 min drive
  • Mexico City Fortuna Station - 28 min drive
  • Tultitlan Lecheria Station - 35 min drive
  • Polanco Station - 7 min walk
  • Auditorio Station - 10 min walk
  • San Joaquin Station - 22 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Toscano Polanco - ‬1 min walk
  • ‪Restaurante Mythos - ‬1 min walk
  • ‪Caffe Biscottino - ‬2 min walk
  • ‪Agua y Sal Cebichería - ‬3 min walk

About this property

FlowSuites Polanco

FlowSuites Polanco puts you in a great location, within a 15-minute walk of Paseo de la Reforma and Parque Zoologico de Chapultepec. Also, Chapultepec Park and Auditorio Nacional are within a 15-minute walk. The property is only a short walk to public transportation: Polanco Station is 7 minutes and Auditorio Station is 10 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 915 per pet, per night

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Does FlowSuites Polanco offer free cancellation for a full refund?

Yes, FlowSuites Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at FlowSuites Polanco?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of MXN 915 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at FlowSuites Polanco?

Sorry, there's no on-site parking at FlowSuites Polanco.

What are the check-in and check-out times at FlowSuites Polanco?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at FlowSuites Polanco and nearby?

Recommended spots to visit include Avenida Presidente Masaryk (1-min walk) and Lincoln Park (3-min walk), along with Parque Zoologico de Chapultepec (8-min walk) and Auditorio Nacional (14-min walk).

Does FlowSuites Polanco have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.

What's the area around FlowSuites Polanco like?

FlowSuites Polanco is in Polanco, a short 7-minute walk from Polanco Station and 10 minutes' walk from Paseo de la Reforma.

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FlowSuites Polanco Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Bed
Amenities
Bathroom

Reviews

10/10 Exceptional

Very friendly, helpful staff. Clean facilities. Excellent dining adjacent and nearby.
DANIEL, 8-night trip

10/10 Exceptional

Location is perfect, you can do anything just walking.
Francisco, 4-night trip

10/10 Exceptional

Excellent place !!!
Ricardo, 3-night trip

10/10 Exceptional

Excellent apartment and location. Will definitely be returning.
Jonathan, 2-night trip

10/10 Exceptional

The staff was amazing and the location was wonderful. It was accessible and walkable to all my meetings. I fully recommend it.
Jorge, 1-night trip

10/10 Exceptional

We loved this hotel. Our room was spacious and clean, the staff was outstanding, and the location is quiet, charming, and in the midst of lovely Polanco. It was truly a perfect vacation in beautiful Mexico City!

10/10 Exceptional

All was great!
Jose, 4-night trip

4/10 Fair

This place has no air conditioning, and in the middle of the night, someone tried to open my room's door.
Omar, 1-night trip

10/10 Exceptional

The neighborhood is unbeatable.
Zhuqing, 1-night trip

8/10 Very good

my overall experience was the room comfort, cleanliness, amenities, a good services, location, and ambiance. My advise is to notable notice that the iron should be requested at service desk. Looking forward to have wonderful stay again.
Joel, 2-night trip

6/10 Good

Good location, but old hotel. One mini elevator.
Antonio, 1-night trip

10/10 Exceptional

Shower head 104

Excellent place just need to work on the shower head.
Ramses, 3-night trip

8/10 Very good

Comfortable, nice area Missing air conditioner but i never been there in summer time so fan was good
Maria, 1-night trip

10/10 Exceptional

LOVE the new mattress!

As always, very accommodating and helpful staff. Two big improvements: 1) The door is closed when the person from the front desk is absent -they seem to be more careful now. 2) AWESOME brand-new mattresses in rooms. HUGE improvement!
Dora, 4-night trip

8/10 Very good

Little loud but comfortable

The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Michael, 3-night trip

10/10 Exceptional

Ok
Fernando, 1-night trip

2/10 Poor

The receptionist didn’t give me appropriate info about where and how to park my car. The hotel doesn’t have parking spot. The property is old. There are several bars around and you can hear the noise from the room.
Juan C, 2-night trip

10/10 Exceptional

Great place to stay

We like to stay at FlowSuites Polanco when visiting CDMX. As usual, we enjoyed our visit, the staff is really friendly and the room spacious. Our only comment is that this time the suites were booked and we took a regular room. It didn't have a view to the street, it was at the "back" of the hotel and no ventilation, it was extremely hot. The hotel doesn't have AC but it has never been a problem because the suites have proper ventilation through the windows, not in room 103. If you can't add AC please install proper fans in the room and living room.
Jorge, 3-night trip

6/10 Good

Don’t have A/C, WiFi, food pantry,
Hugo, 2-night trip

6/10 Good

Service is going way down

How is it possible you charge for a lost plastic key?. THis is th third time there is no body lotion in the bathroom and I have to ask for it. Space between bed and window is not enogh to pass thru, everytime I wanted to open the windo I had to ggo over the bed.
Eduardo, 2-night trip

10/10 Exceptional

Diego Antonio, 1-night trip

6/10 Good

Jose, 5-night trip

4/10 Fair

Ottima posizione, molto comodo. Ma decadente e privo di servizi. Niente aria condizionata o altro. La doccia inondava il bagno ogni volta perche privo di blocco della porta. Evitare. Non capisco perche ha un punteggio cosi alto.
Stefano, 1-night trip

10/10 Exceptional

Mario, 2-night trip

10/10 Exceptional

Francisco, 4-night trip