Jl. Malonda No. 12, Silae, Palu, Central Sulawesi, 94227
Getting around
Palu (PLW-Mutiara) - 26 min drive
Airport shuttle (surcharge)
Restaurants
KFC - 16 min walk
R.M. Kaledo Abadi - 3 min drive
Kaledo Stereo - 13 min walk
Bubur Ayam PAK SIS - 5 min drive
Solaria Palu Grand Mall - 16 min walk
About this property
Swiss-Belhotel Silae Palu
Situated by the ocean, Swiss-Belhotel Silae Palu is a great choice for a stay in Palu. Guests can be pampered with massages at the spa, and Silae Beach, one of 8 restaurants, serves Chinese cuisine. An outdoor pool, a bar/lounge and a fitness centre are other features.
Languages
English, Indonesian
At a glance
Hotel size
115 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured on-site self-parking (fees apply)
Transfers
Airport shuttle from 6:00 AM to 6:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
8 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Working away
Business centre
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 80
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Marzanie. Services include massages. The spa is open daily.
Dining
Silae Beach – This restaurant specialises in Chinese cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 125000 per person
Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for IDR 400000.0 per night
Parking
Secured self-parking is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Swiss Belhotel Palu
Swiss Belhotel Silae
Swiss Belhotel Silae Hotel
Swiss Belhotel Silae Hotel Palu
Swiss Belhotel Silae Palu
Swiss-Belhotel Silae Palu Hotel
Swiss-Belhotel Silae Hotel
Swiss-Belhotel Silae Palu
Swiss-Belhotel Silae
Frequently asked questions
Does Swiss-Belhotel Silae Palu offer free cancellation for a full refund?
Yes, Swiss-Belhotel Silae Palu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Swiss-Belhotel Silae Palu?
Yes, there's an outdoor pool.
Are pets allowed at Swiss-Belhotel Silae Palu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Swiss-Belhotel Silae Palu?
Yes, there's self parking on site (charges apply).
Is an airport shuttle service offered by Swiss-Belhotel Silae Palu?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is IDR 200000 per vehicle one-way.
What are the check-in and check-out times at Swiss-Belhotel Silae Palu?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Swiss-Belhotel Silae Palu and nearby?
Swiss-Belhotel Silae Palu has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Swiss-Belhotel Silae Palu?
Yes, there are 8 on-site restaurants, featuring Chinese cuisine.
Swiss-Belhotel Silae Palu Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
2/10 Poor
19 July 2023
SUGIANTORO
SUGIANTORO, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Mar 2023
I ever stayed here for more than a month for some business. Breafast and dinner are very great. Also this hotel have an excellent sea view, it was good for photos and time-lapse. Locals often come to organize activity such as wedding, party and so on. Waiter and waitress are very friendly. It's the bese hotel in Palu. Thank you for your serving!
RENHENG
RENHENG, 5-night trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2022
wonseock
wonseock, 4-night trip
Verified Hotels.com guest review
8/10 Very good
22 Mar 2022
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
13 Mar 2022
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 July 2021
Zulfita
Zulfita, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2020
Doris
Doris, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2018
A good business hotel
A good business hotel.....Just a little bit out of town but still easily accessible.
Views to die for over the bay.
Lovely swimming pool to relaxing at the end of a busy day!
Breakfast is good both western and local.
Restaurant is ok ....But nothing special.
Wifi inconsistent and frustrating when needing to progress emails.
Overall very comfortable and clean with welcoming staff. Good value overall.
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Feb 2018
It A breezing and spectacular.
Short trip on family trip will be nice and cosy.. It a breezing and spectacular view from morning breakfast at lounge. Surely A good experience for my family trip. Thanks Swiss Belhotel..
Ding
Ding, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Nov 2011
Best hotel in Palu
After 3 weeks of staying at guesthouses and cheap accommodations in Indonesia, I was ready to stay at a real hotel. The Swiss Belhotel is definitely the nicest hotel in Palu and up to par with international standards. I don't think it is exactly 4 star as advertised, but it is close. Service was quite good and the facilities at the hotel were nice. I had dinner at the grilled fish restaurant which was a bit pricey for Indonesian standards, but the fish was the best I had during my trip. The Swiss Belhotel was a good place to stay at the end of my trip.
Verified traveller
Verified Expedia guest review
8/10 Very good
26 May 2024
RYO
RYO, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2018
Prima Hotel mit gutem Standard
Sehr freundlicher Empfang, sehr sauber, schöne Zimmer und ein sehr nettes Restaurant zum draußen sitzen. Erwartungen wurden in dieser einen Nacht voll erfüllt.
Rolf-Peter
Rolf-Peter, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
20 Mar 2016
Kunjungan reuni dan sekaligus bulan madu ke 2.....
Amazing.......... Baru kali ini saya menginap di hotel di atas laut.....dan deburan ombak benar2 dekat kaca jendela kamar, pemandangan nya menghadap ke teluk Palu secara langsung. Sarapannya luar biasa........, suatu saat harus kembali kesana lagi.
Agus
Verified Hotels.com guest review
8/10 Very good
12 Sept 2015
It is just good.
Even though it is a little far from downtown, it is very clean and has fine ocean view.
Room is very comfortable.