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Promenade

Riverfront B&B with 8 restaurants, near Ponte Vecchio

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Double Room
Triple Room
Interior entrance
Quadruple Room
In the heart of Florence, Promenade offers a vibrant atmosphere with 8 on-site restaurants and 5 cozy coffee shops. Unwind in style with dry cleaning services and luggage storage at your fingertips.

Reviews

6.4 out of 10
Good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • 8 restaurants and 5 bars/lounges
  • 5 coffee shops/cafes
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Reception hall

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

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Showing 3 of 3 rooms

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Frette Italian sheets, premium bedding, Select Comfort beds

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Frette Italian bed sheets
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Triple Room

Frette Italian sheets, premium bedding, Select Comfort beds

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Frette Italian bed sheets
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Frette Italian bed sheets
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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Property grounds

Residenza Conte di Cavour & Rooftop

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very good, 87 reviews
Residenza Conte di Cavour & Rooftop

About the area

Map
Vicolo del Canneto 2, Florence, FI, 50125

What's nearby

  • Ponte Vecchio - 3 min walk - 0.3 km
  • Uffizi Gallery - 3 min walk - 0.3 km
  • Palazzo Vecchio - 5 min walk - 0.4 km
  • Pitti Palace - 8 min walk - 0.7 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km

Getting around

  • Peretola Airport (FLR) - 41 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 21 min walk
  • Florence Santa Maria Novella Station - 22 min walk
  • Porta al Prato Station - 27 min walk
  • Unità Tram Stop - 18 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 20 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 22 min walk

Restaurants

  • ‪Signorvino - ‬8 min walk
  • ‪Ristorante Santa Felicita - ‬5 min walk
  • ‪La Strega Nocciola - ‬5 min walk
  • ‪Caffè Maioli - ‬5 min walk
  • ‪Palazzo Tempi - ‬5 min walk

About this property

Promenade

Promenade offers a great location, putting you within a short 10-minute walk of Ponte Vecchio and Pitti Palace. Guests looking for a bite to eat can visit the 8 restaurants, and the 5 bars/lounges are nice spots to grab a drink at the end of the day. Also, Uffizi Gallery and Piazza della Signoria are within a 15-minute walk.

Languages

English, French, Italian

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 9:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 5 coffee shops
  • Snack bar/deli

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 8:00 PM and 1:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Air conditioning is available for an extra charge of EUR 10 per day
  • Housekeeping is offered for an extra charge of EUR 10 per day

Children & extra beds

  • Rollaway beds are available for EUR 25 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a fee for luggage storage before check-in. Luggage storage must be requested in advance of arrival.

Also known as

Promenade Condo Florence
Promenade Florence
Promenade B&B Florence
Promenade B&B
Promenade Florence
Promenade Bed & breakfast
Promenade Bed & breakfast Florence

Frequently asked questions

Are pets allowed at Promenade?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Promenade?

Check-in start time: 2:30 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 9:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Promenade and nearby?

Promenade has 5 bars.

Are there restaurants at or near Promenade?

Yes, there are 8 on-site restaurants.

What's the area around Promenade like?

Promenade is located by the river in Historic Centre of Florence, a short 6-minute walk from Ponte Vecchio and 10 minutes' walk from Uffizi Gallery.

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Promenade Reviews

Reviews

6.4

Good

7.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages.
5-night trip

8/10

Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole. L'albergo è di fatto un "affittacamere" in uso agli ospiti. Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema. Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro.
3-night trip

4/10

2-night trip

8/10

1-night trip

10/10

2-night trip

6/10

1-night trip

2/10

Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else.
2-night trip

8/10

Hotel bem localizado, a atendente muito simpática, porém o aquecedor não funcionou adequadamente.
2-night trip

4/10

Stanza puzzolente di umidità. La prenotazione era per golden Wiew e invece alla fine non si sa per quale giro di web siamo stati assegnati a promenade. La signora all’ingresso molto gentile ma certo non poteva cambiare lo squallore di una stanza con un bagno cieco obsoleto. Nella prenotazione era specificato il set di cortesia da bagno e la biancheria, ebbene si trattava di 3 bustine bagno shampoo e tre teli ch’esso lo su mia richiesta sono stati cambiati ma non è mai stato pulito il bagno. Per quanto vi sia la vicinanza a ponte vecchio è stato come dormire in una bettola. Mai più, anche il sito di hotels dovrebbe verificare la trasparenza delle info.
3-night trip

8/10

La primera impresión no es buena pues no existe una recepción, es necesario tocar un timbre para accesar a un tercer piso y tocar una puerta que tiene el nombre, el gerente Renato es muy atento y las habitaciones son limpias y cómodas, lo mejor es la ubicación y la atención de Renato.
10-night trip

8/10

Very good location that justifies a lot & is hard to beat: best logistically possible position right next to the Ponte Vecchio. Main drawbacks: 1. Serious noise (can cause problems with sleep), i.d., lack of sound insulation in rooms 2. Shower cabins in the rooms are small and, in my view, somewhat unsafe - be careful, little space inside and rather sharp 'angular' natural protrusions to bump your head on, or step on or, God forbid, fall over on. Felt myself very uncomfortable in the shower - in the sense of SAFETY. All the rest is good, view is very good.
2-night trip

4/10

Llegamos antes de la hora del chekin y nos quisieron cobrar para cuidarnos las maletas. Al momento de pagar NO FUNCIONABA EL POSNET, asī que tuvimos que hacerlo en efectivo. Cuando entramos a la habitación hacía mucho calor y para usar el aire acondicionado NOS COBRARON 10 euros mas. Cuando todavía estabamos en la habitación preparåndonos para retirarnos, a las 9:30 hs. Nos vinieron a golpear la puerta para que nos fuėramos. En internet el chekin figura a las 10. Nos sentimos estafados porque la info que figura en la web es falsa.
1-night trip

2/10

Tres decu de cet hotel jai eu d pb de neige sur ma route ki mon fait arriver 20min en retard et auquune indulgence de la part de la reception qui mont fai payer 25e de taxe! Ensuite leau etai a peine chaude, absolument rien pour se laver apart un echantillon miniature avec lequel on devai se faire le shampoing et le gel douche.....une vue sur le lac??? Je navai aucune vu apart celui des batiment! Mm pas un cafe ofert pas de petit dejeuner absolument rien! Alors que jai payer 200euro! Moi ki etai sencer payer 158e!!!!! La nuit est bruyante impossible de dormir a cause du bruit des voiture! Une seul serviette fourni! Pas de seche cheveux cette chambre ne valai pas plus de 20e! Pour le pret des lit! Tres tres decu! Je ne le conseille a personne

8/10

Un po' scomodo il check-in (alle 14:00 e pagando in contanti la camera nonostante la prenotazione via internet con carta di credito!). Stanza pulita con letto matrimoniale ottimo; il letto singolo invece era basso e sembrava una branda!). Il bagno ok anche se non c'è il bidet a cui si rimedia con un doccino. La stanza è in posizione strategica x visitare città ed Uffizi a solo 100m da Ponte Vecchio! Rumori ambientali dall'esterno già alle 6 del mattino.

6/10

4/10

6/10

Bella la posizione,affaccio sull'Arno, buona l'accolglienza. Qualche difetto: terzo letto, per adulto, tipo branda,bassa, infilata tra muro e letto matrimoniale, praticamente attaccata. Lo scarico de WC che gocciolava. La chiave per uscire dalla porta comune era difettosa, tanto che all'ora di cena, abbiamo dovuto trafficare parecchio (mezz'ora) per trovare una soluzione... nessuno poteva aprirci e noi eravamo chiusi dentro.La signora, chiamata al telefono non era nelle vicinanze,e oltretutto si trovava in giro col treno e a piedi, quindi ci avrebbe messo un po' a raggiungerci.Per fortuna dopo tanti tentativi,da soli, abbiamo trovato delle altre chiavi all'interno della struttura e finalmente abbiamo risolto il problema

6/10

The host Rianna was really pleasent and helpfull. Unfortunately, I was charged to pay 2 times for my stay.

10/10

First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away.

6/10

Ett centralt beläget lägenhetshotell som var lyhört. Hon som hade hotellet var mycket trevlig och tipsade oss om en bra restaurang. Rummen var väl så där, men vi sov bara där. Så har man inga krav på lobby etc. så duger det alldeles utmärkt.

6/10

6/10

Tricky to find but very close to ponte vecchio - very noisy at night. Had to pay more for parking than advised and pay to hold luggage for a couple of hours. Have to pay to use the air conditioning in the room

2/10

8/10

Fantastisk placering. Vi havde valgt dette, da der stod gratis parkering, hvilket der bestemt ikke var. Der var en ret dyr parkering, men hotellet lå perfekt lige ved Ponte Veccio. Supersød værtinde, meget hjælpesom. Dyrt at få lov til at bruge aircon, hvilket var nødvendigt. Placeringen og venligheden gjorde det hele pengene værd. Vil klart bruge igen.

2/10

J'ai malheureusement eu une très mauvaise expérience avec cet hôtel: c'étais notre première étape en Italie, après un voyage de plus de 12h en voiture... Sachant que j'arriverais tard à cause des embouteillages, j'appelle l'hôtel pour les prévenir de notre arrivée tardive. La personne au téléphone me répond qu'il n'y a aucun problème mais vu que nous arrivions après 22h, nous devrions payer une pénalité de 50€. Quand j'ai manifesté ma stupeur et ma contrariété, je me suis fait agresser verbalement et je me suis entendue dire que dans ces conditions je n'avais qu'à dormir dans la voiture... N'ayant pas le choix, vu qu'il était déjà tard et que je n'avais aucune autre alternative, j'ai payé les 50€... Cependant, il est clair que je ne retournerai jamais dans cet hôtel!!