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All properties in Queretaro, Queretaro, Mexico
1 room, 2 adults

Hotel & Spa La Mansión del Burro Azul

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • DVD player
  • Dry cleaning/laundry service
  • Laundry facilities
Ignacio Altamirano Sur #35, Centro Historico, Queretaro, QRO, 76000, Mexico

Family-friendly hotel connected to the convention center, within easy reach of Theater of the Republic
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Fantastic service
Awesome vibe
Wellness Area
Great wellness & sports facilities
Tasty breakfast

Hotel & Spa La Mansión del Burro Azul

from A$62
  • Junior Suite, 2 Double Beds
  • Standard Room, 1 Double Bed
  • Standard Room, 1 King Bed

What’s around Hotel & Spa La Mansión del Burro Azul


  • In Downtown Queretaro
  • Theater of the Republic - 11 min walk
  • Neptune Fountain - 12 min walk
  • Santa Rosa de Viterbo Temple - 14 min walk
  • City Museum - 15 min walk
  • Autonomous University of Queretaro - 38 min walk
  • Nestle Headquarters - 2.8 mi / 4.5 km
  • Uptown Center - 9.9 mi / 15.9 km

Getting around

  • Queretaro, Queretaro (QRO-Queretaro Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3:00 PM-12:30 AM
  • Check-out time is 1 PM
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • No parking


  • Area shuttle within 33.00 kilometers *

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Spa services on site
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built – 2017
  • Terrace
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Yard
  • Individually decorated
  • Individually furnished
  • Separate living room 1
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Stovetop
  • Daily housekeeping
  • Access via exterior corridors

Hotel & Spa La Mansión del Burro Azul’s small print

Also known as

  • Hotel Mansion Burro Azul Queretaro
  • Hotel & Spa La Mansión del Burro Azul Hotel
  • Hotel & Spa La Mansión del Burro Azul Queretaro
  • Hotel & Spa La Mansión del Burro Azul Hotel Queretaro
  • Hotel Mansion Burro Azul
  • Mansion Burro Azul Queretaro
  • Mansion Burro Azul
  • Moss Hotel Queretaro
  • Moss Queretaro
  • Hotel Spa La Mansion del Burro Azul
  • & Mansion Burro Azul Queretaro


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of MXN 170 for adults and MXN 170 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (roundtrip)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.4 From 117 reviews

Exceptional 10.0
A dessert, short and swee.t
I consider my staying at Moss Hotel & Spa very enjoyable. The location was amazing, the staff were very cordial and the Continental Breakfast was considerably tasteful. It was a short, but comforting experience!
Abel, us3 night trip
Exceptional 10.0
Lindo hotel y confortable.
Es un hotel muy lindo y confortable, el personal es muy amable y tiene un pequeño desayuno. La ubicación es algo céntrica.
Jovan, mx1 night romance trip
Exceptional 10.0
Very nice area
There was street construction going on when we got there, which made us a bit wary, but the hotel is delightful . The place is so pretty we took pictures of it! Breakfast was also very good. The hotel is not far from a delightful plaza. I'd stay here again!
Dianne, usRomance trip
Exceptional 10.0
Amazing staff; they are there to spoil you in so many ways.
Jaime, us4 night business trip
Exceptional 10.0
great cozy hotel!!!
5 star service by staff
Lisa Lerma, us5 night trip

Hotel & Spa La Mansión del Burro Azul

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