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Palm Bay Resort

Photo gallery for Palm Bay Resort

Exterior detail
On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
Outdoor pool, pool umbrellas, pool loungers

Overview of Palm Bay Resort

Palm Bay Resort

4.0 star property
4-star beachfront hotel with spa, near Palm Bay Beach

9.2/10 Superb

153 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
  • Spa
Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741
Main amenities
  • Weekly housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Spa tub
  • Coffee shop/cafe
For families
  • Garden
  • Terrace
  • Blackout curtains
  • In-room climate control (air conditioning)
  • Limited housekeeping
  • Outdoor swimming pools

Room options

About this area

What's nearby

  • On the beach
  • Great Barrier Reef - 1 min drive
  • Whitehaven Beach - 243 min drive

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 53 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 6.5 miles/10.4 km
  • Airport shuttle (surcharge)

About this property

Palm Bay Resort

Palm Bay Resort offers an airport shuttle (available at scheduled times) for AUD 75 per person one-way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this upmarket hotel include 2 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers love the nearby shopping.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until 5:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Outside alcohol is not permitted, but is available for purchase.
  • Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 9:00 AM to 5:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop

What to do

  • On the beach
  • Yoga classes
  • Archery
  • Hiking/biking trails
  • Helicopter/aeroplane tours
  • Kayaking
  • Snorkelling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Mini fridge

More

  • Weekly housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Bay Day Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. The spa is open selected days.

Fees & policies

Optional extras

  • Breakfast costs between AUD 15 and AUD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 75 per person (one-way)
  • Late checkout can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 per cent

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

Does Palm Bay Resort offer free cancellation for a full refund?
Yes, Palm Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palm Bay Resort?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Palm Bay Resort?
Yes, there's an outdoor pool.
Are pets allowed at Palm Bay Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palm Bay Resort?
Sorry, there's no on-site parking at Palm Bay Resort.
Is an airport shuttle service offered by Palm Bay Resort?
Yes, an airport shuttle is available from 9:00 AM to 5:00 PM at scheduled times. The charge is AUD 75 per person one-way.
What are the check-in and check-out times at Palm Bay Resort?
You can check in from 2 PM - 5:00 PM. Check-out time is 10 AM. Late check-out is available for a charge. Contactless social distancing and check-out are available.
What is there to do at Palm Bay Resort and nearby?
Have fun with on-site activities such as kayaking, rowing and archery and improve your game at the on-site tennis courts. Additional recreation on-site includes helicopter/aeroplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Palm Bay Resort also has 2 bars, an outdoor pool and a fitness centre, as well as spa services, a picnic area and a garden.
Are there restaurants at or near Palm Bay Resort?
Yes, there's an on-site restaurant.
Does Palm Bay Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Palm Bay Resort like?
Palm Bay Resort is on Palm Bay Beach, and a short 1-minute walk from Great Barrier Reef.

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Location was beautiful as expected, service was excellent , accommodation quality was not up to the standard of the rest of the resort and needs some investment not major. Enjoyed our stay . Robert Birch
Robert, 4-night romance trip
Verified Lastminute guest review

8/10 Very good

Restaurant food and staff were excellent. Equipment could be updated. Bungalows are very comfortable although 1 bed is more a studio. Beautiful location and great overall experience.
John, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Great room and location. Loved the walks, views and wildlife. Food and drink could be improved
Chris, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Paradise!
Myriam, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Unbelievable resort. If you are after a tranquil, relaxing holiday, then this is the place to be. Excellent location facing west, so you get that unbelievable orange sunset. Food was great. However menu does become limited if you are there for a few days. Although I understand the restaraunt is quite new, as the resort used to be self catering. Amenities and equipment such as kayaks and paddle boards were great. However if you want to use their fishing rods or tennis gear I’d recommend bringing your own as they have been poorly maintained. If you want to book a spa and massage service I recommend you book that in before as spots fill very quickly. There also seemed to a shortage of staff that were unable to fulfil the spa duties. Despite this, it was a memorable stay, I took some breathtaking photographs and was able to fully relax. I hope to be back again!
Dean, 4-night family trip
Verified Expedia guest review

8/10 Very good

Wotif’s room descriptions are incorrect and very misleading. Not sure why it’s so hard, I could do it myself after being there for 2 hours. The hotel and staff were excellent.
Kieran, 3-night business trip
Verified Wotif guest review

8/10 Very good

Husnu, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Danielle, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

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Tracy, 3-night trip
Verified Expedia guest review

8/10 Very good

This was a very relaxing property and felt like we were the only people there
Steven, 3-night romance trip
Verified Expedia guest review