In the heart of Kyoto, HOTEL ARU KYOTO offers a serene retreat with dry cleaning services and in-room WiFi. The helpful staff has left a lasting impression on previous guests who have enjoyed the buffet breakfast and luggage storage.
HOTEL ARU KYOTO offers a fantastic location, putting you a short five-minute walk from Kawaramachi Street and Pontocho Alley. Also, Nishiki Market and Shijo Street are within a short 10-minute walk. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.
Languages
Japanese
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 99
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Handrails in hallways
Hallway handrail height (centimetres): 99
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Weekly housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1870 for adults and JPY 1870 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Also known as
HOTEL ARU KYOTO Hotel
HOTEL ARU KYOTO kyoto
HOTEL ARU KYOTO Hotel kyoto
Frequently asked questions
Does HOTEL ARU KYOTO offer free cancellation for a full refund?
Yes, HOTEL ARU KYOTO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL ARU KYOTO?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL ARU KYOTO?
Sorry, there's no on-site parking at HOTEL ARU KYOTO.
What are the check-in and check-out times at HOTEL ARU KYOTO?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What's the area around HOTEL ARU KYOTO like?
HOTEL ARU KYOTO is in Downtown Kyoto, a short 5-minute walk from Sanjo Keihan Station and 8 minutes' walk from Nishiki Market.
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HOTEL ARU KYOTO Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Mar 2025
Friendly staff and cozy rooms
Excellent location, walkable with different restaurants to choose from
Recommended
Jose
Jose, 2-night trip
10/10 Exceptional
11 Oct 2024
We had a great stay!
Mackenzie
Mackenzie, 4-night trip
8/10 Very good
20 Feb 2025
Great hotel + location
Had a great time! The location was great for public transit connections, sightseeing opportunities and food. The hotel and room was great, especially the bathroom was quite spacious. We would definitely recommend this hotel to friends and family. The beds were a bit stiff for our tastes, and the windows were a bit drafty which made it quite chilly in February. Yet we had a great stay! Arigato gozaimasu, Aru Hotel!
Filip
Filip, 3-night trip
10/10 Exceptional
17 Nov 2024
Great stay and very friendly staff. Room was a bit small but very well appointed. Breakfast was superb and location wonderful
Laura
Laura, 4-night trip
10/10 Exceptional
29 Sept 2024
Amazing hotel for the pricing, very clean and friendly staff always happy to help
Harrison
Harrison, 2-night trip
10/10 Exceptional
1 Dec 2024
Very clean and well located, very friendly staff, close to the metro and restaurants. Excellent price-quality!
Jose
Jose, 2-night trip
10/10 Exceptional
14 Nov 2024
Great place to stay in Kyoto! Near Sanjo station that takes you to Osaka.
Serge
Serge, 2-night trip
10/10 Exceptional
2 Nov 2024
This was our favourite hotel during our 2 week Japanese holiday. Excellent location, spacious and so convenient to bus and trains.
Tracy
Tracy, 5-night trip
10/10 Exceptional
12 Oct 2024
Wonderful hotel probably our favourite on all our stays in Japan. Close to all the restaurants and bars, easy walk to subway and bus stops.
Andrew
Andrew, 4-night trip
10/10 Exceptional
31 Aug 2024
Nice hotel at a great location. Breakfast was delicious
Gergo
Gergo, 3-night trip
10/10 Exceptional
9 Sept 2024
Highly recommended
Two thumbs up
Excellent hotel
Beautiful
Convenient
Thank you Expedia
Rosario
Rosario, 1-night trip
10/10 Exceptional
6 Oct 2024
Hotel has a special vintage charm. Staff very friendly and helpful. I would recommend this hotel.
Denise
Denise, 1-night trip
10/10 Exceptional
14 Oct 2024
Great stay - i recommend
We stayed 4 night and it was awesome .
The hotel has a great vibe, good amenities, the people are really helpful and its location is very central.
The breakfast is half continental half Japanese. We enjoyed it a lot !
Charles
Charles, 4-night trip
10/10 Exceptional
13 Dec 2024
Comfortable and Darling!
This hotel is COZY! The entrance is darling and warm. Staff was friendly and helpful. The restroom area was very nice. Great shower! Beds were comfortable. I really liked the stained glass windows in the room. I will stay there again if I return to Kyoto!
Robert
Robert, 1-night trip
10/10 Exceptional
21 Oct 2024
Great location, near the subway, bus stops, shopping, and near Pontocho Alley and the Nishiki Market. Kind and friendly staff!
Henry
Henry, 3-night trip
10/10 Exceptional
20 Sept 2024
Location was superb for food trip, sightseeing, shopping
I can find really nice restaurants walking distance in 10mins
The room was very clean with comfortable bedding and staff was helpful and friendly
I will definitely stay here again
Yeunjung
Yeunjung, 2-night trip
10/10 Exceptional
19 Sept 2024
We had the best time at the Aru Kyoto. We're especially grateful for the kind and attentive staff that answered all of our questions and arranged luggage transport for us. Would absolutely stay here again.
Kenya
Kenya, 4-night trip
10/10 Exceptional
16 Oct 2024
A great choice in Kyoto
Super friendly and helpful staff. Great location for public transport, shopping and nightlife. The breakfast buffet was great, the hotel bar was a quiet refuge from the busier bars in the area. Their unlimited wine for an hour for 1000 yen was hard to refuse.
Stuart
Stuart, 5-night trip
10/10 Exceptional
9 Nov 2024
Love the early 20th century style and low key vibe of this hotel! Everything we wanted to see was close by. Popular shopping, eating and drinking areas were within a 5-10 minute walk, but the noise did not follow us back to the hotel. Proximity to the canal was a wonderful amenity.
Reif
Reif, 4-night trip
10/10 Exceptional
21 May 2024
Great location for a few days in Kyoto.
Rod
Rod, 4-night trip
8/10 Very good
5 Oct 2024
The staff were helpful and polite - even returned the money we spent on laundry when the machines did not dry well.
The breakfast buffet was to die for!!
Lori
Lori, 3-night trip
10/10 Exceptional
12 Aug 2024
Family Trip
Excellent place to stay if you’re visiting Kyoto. The hotel was conveniently located to stores, food, transportation, etc. The hotel itself, and the staff, were spectacular, we’d definitely stay there again!
Matthew
Matthew, 3-night trip
10/10 Exceptional
17 Oct 2024
I was very impressed with not only the hotel staff who were extremely helpful but the hotel itself. It was very clean & my room was pretty spacious for Japanese hotels and very comfortable. Pretty large bathroom & a great shower. Most importantly it was extremely convenient to all the great shopping, Nishi Market, great restaurants & the Gion area.
I highly recommend this hotel.
Robert
Robert, 5-night trip
10/10 Exceptional
23 July 2024
Very easy to get to location, and close to a subway station. Near the river for a great walk.
Thomas
Thomas, 2-night trip
10/10 Exceptional
23 Apr 2024
Great location next to shopping and bar district, great for food but reserve