Welcome to Neos Hotel in Almaty District, where modern comforts meet warm hospitality. Indulge in a full breakfast, grab a coffee from the lobby or coffee shop/cafe, and unwind with free WiFi. Guests appreciate the helpful staff.
Kazakhstan Ministry of Foreign Affairs - 4 min drive - 3.5 km
Bayterek Tower - 4 min drive - 3.7 km
EXPO 2017 - 5 min drive - 3.9 km
The US Embassy and the Consulate in Kazakhstan - 8 min drive - 6.7 km
Getting around
Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive
Astana Railway Station - 30 min drive
Restaurants
Baoli Lounge & Cafe Nur-Sultan - 19 min walk
Marcello - 3 min drive
Caffe Latte - 9 min walk
resPUBlika - 2 min drive
Costa Coffee - 19 min walk
About this property
Neos Hotel
When visiting Astana, Neos Hotel is a great choice to consider. Free perks include WiFi, self-parking and full breakfast daily between 7:00 AM and 10:30 AM.
Languages
English, Russian
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Minimum check-in age – 18
Check-out time is 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:30 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Services
24-hour front desk
Accessibility
Wheelchair-accessible lounge
Room amenities
Be entertained
Smart television
Satellite TV channels
Home comfort
Air conditioning and heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath only
Soap and shampoo
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
Restaurant dining guide
Fees & policies
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana
Frequently asked questions
Does Neos Hotel offer free cancellation for a full refund?
Yes, Neos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neos Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Neos Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Neos Hotel?
Check-in start time: 2:00 PM; check-in end time: 12:30 AM. Check-out time is 12:30 PM.
Are there restaurants at or near Neos Hotel?
Yes, there's an on-site restaurant.
What's the area around Neos Hotel like?
Neos Hotel is a short 14-minute walk from Astana Arena and 16 minutes' walk from Saryarka Velodrome.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Neos Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.6/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Feb 2025
Very nice place
Julia
Julia, 2-night trip
10/10 Exceptional
27 May 2024
Very helpful staff. Good breakfast. Clean and tidy rooms.
Aliya
Aliya, 2-night trip
8/10 Very good
28 Sept 2024
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.