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Hotel Haus am Zoo

3.0 star property
Düsseldorf hotel with spa and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Haus am Zoo

View from property
Garden
Interior entrance
Apartment Sybelstrasse
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Parking available
  • Laundry facilities
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Breakfast available
  • Self parking
  • Room service
  • Business centre
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Car hire on-site
  • Computer station

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is AU$172
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room, Non Smoking, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Economy Single Room, Non Smoking, City View

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View

Comfort Single Room, Garden View

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Single Room

Business Single Room

Business Single Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony or patio
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

H2 Hotel Düsseldorf Seestern

Free breakfast
Pet-friendly
Parking available
Free WiFi
9.0 out of 10, Wonderful, (451)
The price is AU$143
includes taxes & fees
25 Dec - 26 Dec
H2 Hotel Düsseldorf Seestern
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About the area

Map
Sybelstraße 21, Düsseldorf, NW, 40239

What's nearby

  • Konigsallee - 5 min drive - 3.8 km
  • Capitol Theater - 5 min drive - 3.7 km
  • PSD Bank Dome - 6 min drive - 5.2 km
  • Düsseldorf Christmas Market - 6 min drive - 4.8 km
  • Rhine Promenade - 6 min drive - 4.8 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 16 min drive
  • Cologne - Bonn Airport (CGN) - 54 min drive
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Volksgarten Station - 8 min drive
  • Wanheimer Straße Bus Stop - 8 min drive
  • Hansaplatz Tram Stop - 4 min walk
  • Grunerstraße Tram Stop - 5 min walk
  • Heinrichstraße Tram Stop - 9 min walk

Restaurants

  • ‪Trattoria Zucchero - ‬8 min walk
  • ‪Il Disperato - ‬12 min walk
  • ‪Eiscafé Talamini - ‬13 min walk
  • ‪Gyros ALA Greek - ‬13 min walk
  • ‪Ermis Döner Place - ‬10 min walk

About this property

Hotel Haus am Zoo

At Hotel Haus am Zoo, you'll be within a 10-minute drive of Konigsallee and Düsseldorf Christmas Market. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a snack bar/deli, a terrace and a garden. Public transportation is only a short walk: Hansaplatz Tram Stop is 4 minutes and Grunerstraße Tram Stop is 5 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 24 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (EUR 12.00 per night)
  • Secured covered on-site extended parking (EUR 12 per night)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's games

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (323 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 25 per stay)

Parking

  • Covered self-parking costs EUR 12.00 per night
  • Covered extended parking costs EUR 12 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

Does Hotel Haus am Zoo offer free cancellation for a full refund?
Yes, Hotel Haus am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Haus am Zoo?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Haus am Zoo?
Yes. Self-parking costs EUR 12.00 per night. Extended parking costs EUR 12 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Haus am Zoo?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Haus am Zoo and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Hotel Haus am Zoo?
Yes, there's an on-site restaurant.
What's the area around Hotel Haus am Zoo like?
Hotel Haus am Zoo is in Stadtbezirke 02, a short 4-minute walk from Hansaplatz Tram Stop.

Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Had to leave balcony door open and unlocked to cool room.
Guy, 1-night trip
Verified Expedia guest review

4/10 Fair

No climate control, small rooms.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect choice!
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
ANN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrice, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the personal touch and helpfulness.
Claudia, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

Nice hotel!
Comfortable hotel. Great for a quick, one night stay.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Brendon, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Brendon, 11-night business trip
Verified Hotels.com guest review

6/10 Good

mehran, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

2/10 Poor

Nothing like you described in the web. It was far away from the hotel apartment smell like it was not used in years stale cigarette smoke. I has to crossed 2 mayor hight roads. I did not stayed there, i moved to a different Hotel. I need a refund.
Reina, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Adoración, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

comfortable and big rooms- nice and helpful staff-
2-night trip
Verified Expedia guest review

6/10 Good

Would not recommend based on my experience
Disappointed in location; however, the hotel issued a free public transport ticket for duration of the stay. Suite was outside behind the main building. They did not help my 70 year old mother or young child get the suitcases up the tile stairs. So, I had to make many trips with the suitcases. The pool was cold, unclean, and we didn't feel comfortable to use it. The room itself was comfortable and pleasing. It was air conditioned but we could not control the temperature in the room. It was controlled by hotel staff. The staffs English was limited and most were unfriendly and impatient.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Can not complain
Verified Hotels.com guest review

8/10 Very good

Family with dog.
After a long drive we had a warm welcome - were told where we could walk our dog, offered cold drinks from the fridge. Room very comfortable, nice balcony. Fabulous breakfast - thank you!
Verified Hotels.com guest review

10/10 Exceptional

Family trip.
We used this hotel to meet our son who is spending a year in Germany as part of his university degree.The hotel and staff were welcoming and friendly.Breakfast was very good and they also provided us with free tram and bus tickets for our stay.All in all we really enjoyed our stay and would highly recommend it.
Verified Hotels.com guest review

10/10 Exceptional

Quite neighborhood hotel
We arrived early, the owner made immediate accommodation for us in a room that more than met our needs.
Verified Expedia guest review

10/10 Exceptional

We loved staying at Haus Am Zoo. It was very relaxing and friendly. It was away from the busy city but very accessible by tram. The hotel gave us a free pass for all of the various forms of transportation so we had fun exploring the trams and metros. Breakfast was out of this world. They have a lovely restaurant with view of an outstanding backyard, pool and spa (although we didn't use them). Next time I would ask for a room facing the back but the front room was very pleasant also. If someone has children, there is a delightful new park at the end of the block that was delightful.
Verified Hotels.com guest review

10/10 Exceptional

Hotel Haus am Zoo, Dusseldorf - ideal for families
We chose this hotel because it was one of the few in Dusseldorf to offer a family room suitable for 2 adults and 2 children. We booked an apartment at the hotel, which was housed in a building a few doors down from the main hotel building. It was a garden apartment with a small terrace and opening onto the hotel garden. The apartment was very well equipped, with a small kitchen (including a fridge, oven and electric hob, and coffee maker), a good sized bathroom with a bath and separate shower, and a large lounge / bedroom with sofa and armchair, a king-size bed and another double bed. The room was part divided with a wardrobe, allowing the children to sleep and us to sit up and talk / watch tv with the lights on! The hotel breakfast was very good, a typical German breakfast with lots of choice. The main hotel building was nice, the staff extremely helpful and the garden lovely. All the rooms were very clean throughout our stay. The hotel is very close to a tram stop and S-Bahn station with good connections for the main station and the Altstadt.
Verified Hotels.com guest review

8/10 Very good

Very neat and comfortable hotel, will recommend to everybody
Excellent condition, clean and cozy looking. Quiet neighborhood and streets, neat hotel backyard where in the summer one can have nice time relaxing and even use an outdoor pool. The hotel service was excellent, the breakfast nutritious and the staff friendly. The price for the room in October was reasonable and the location of the hotel convinient. Drawbacks: I did not see an air conditioning in the room, but could be possible central. No Wi-Fi although one could use an wired internet in the lobby for free.
Verified Expedia guest review

8/10 Very good

Daniel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gisela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manfred, 1-night trip
Verified Hotels.com guest review