Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Florence, Tuscany, Italy
1 room, 2 adults

Hotel Alessandra

2-star2 stars
Borgo Santi Apostoli 17, Florence, FI, 50123, Italy

Hotel with bar/lounge, near Ponte Vecchio
  • Free WiFi
  • This hotel was basic, the bed slightly small - my feet hung off the end of it. Staff were…Sep. 16, 2018
  • The hotel was nice. We were at first worried as the first floor of the building was…Nov. 27, 2017

Hotel Alessandra

from A$114
  • Single Room
  • Double Room
  • Triple Room
  • Quadruple Room
  • Junior Suite
  • Single Room, Private Bathroom (External)
  • Superior Double Room, River View
  • Suite, River View (Baccio)
  • Basic Double Room
  • Basic Double Room Single Use
  • Superior Double Room Single Use, River View
  • Double Room Single Use

What’s around Hotel Alessandra

Landmarks

  • In Duomo
  • Ponte Vecchio - 2 min walk
  • Piazza della Signoria - 4 min walk
  • Palazzo Vecchio - 4 min walk
  • Uffizi Gallery - 5 min walk
  • Pitti Palace - 8 min walk
  • Cathedral of Santa Maria del Fiore - 9 min walk
  • Piazza del Duomo - 10 min walk

Getting around

  • Peretola Airport (FLR) - 22 min drive
  • Florence Santa Maria Novella Station - 13 min walk
  • Porta al Prato Station - 20 min walk
  • Florence Statuto Station - 29 min walk
  • Florence-Cascine Station - 26 min walk

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 1:00 PM-8:00 PM
  • Check-out time is 10:30 AM
The front desk is open daily from 7:30 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Languages Spoken
  • English
  • French
  • Italian

In the room

Home comforts
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bidet
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Alessandra’s small print

Also known as

  • Hotel Alessandra Florence
  • Hotel Alessandra Hotel Florence
  • Hotel Alessandra
  • Alessandra Florence
  • Hotel Alessandra Florence
  • Hotel Alessandra Hotel
  • Hotel Alessandra Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 26.00 per day

Rollaway beds are available for EUR 30.0 per night

Continental breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Alessandra

  • Does Hotel Alessandra offer free cancellation for a full refund?
    Yes, Hotel Alessandra does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Alessandra?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Alessandra?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at Hotel Alessandra?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Alessandra?
    You can check in from 1:00 PM to 8:00 PM. Check-out time is 10:30 AM.
  • Are there restaurants at or near Hotel Alessandra?
    Yes. Nearby restaurants include Rivoire (3-min walk), Il Barretto (4-min walk), and Golden View Open Bar (4-min walk).

Recent reviews

Fabulous 8.8 From 179 reviews

Very good 8.0
Great service and location
Perfect for a short stay in Florence. The location and service is outstanding. Breakfast simple but lovely with warm fresh food. Would stay again. Just be aware of stairs and very small lift.
au1 night trip with friends
Exceptional 10.0
Simply wonderful
Simply wonderful service from Andreas (the owner/manager), Valerio and Monte (the two front desk guys). Very accommodating. Service comes first at this place. And what a view we had from our junior suite! The river and our very own belltower (fortunately not functioning). And great location 10 -15 walk to all the sites on both sides of the river. Plan yor next stay here!
Dan, us5 night trip
Very good 8.0
Our recent stay in Florence, Italy
A very pleasant experience. A quaint Renaissance hotel with great service, extremely friendly staff, good breakfasts and a great location, easily accessible to all the major sites in Florence. However there were too many steps to climb and a small elevator which made it difficult to handle luggage.
Mark E, us2 night family trip
Very good 8.0
It was a good stay.
Yesim, us2 night trip
Poor 2.0
Bed bugs
Stay away. I woke up the first night with bites all over my body; was hoping it was a mosquito. Second night I was sitting in the room reading and noticed bed bugs crawling up two of the walls (on the wall behind the headboard, and the wall near the armoire). Hotel staff didn't seem to care much. They offered for me to change rooms for the night but offered nothing in terms of helping me disinfect all of my belongings, etc. They just kept saying how in x amount of years they've never had an issue (doubtful) which didn't matter to me because the room I was in was infested. Had to spend the next morning at the laundromat cleaning and drying everything I own. They wouldn't let me use the laundry in the hotel that housekeeping uses, and offered nothing in terms of reimbursement for laundry services, my stay, or otherwise. Don't stay here if you want to spend the last days of your "vacation" in a laundromat.
us2 night trip
Very good 8.0
Great Antique Hotel
The staff was amazing! They are very knowledgeable. My only regret is not asking earlier for their assistance. They could have booked all our tickets. They got us into an amazing cooking class at the last minute that we loved! Although an older hotel, the location is perfect for downtown.
Sharon, us2 night trip
Very good 8.0
Wonderful location & extemely efficient helpful staff. Stairs/lift to reception lower overall score given.
gb1 night trip with friends
Exceptional 10.0
My 2nd home
This was my 3rd visit to Florence and this hotel out shined my last 2. The owners were extremely attentive and generous with their time whenever I asked for recommendations. Very clean, well kept and an excellent breakfast was included. Can't beat the location! Will definitely stay here again!!
Louie, us4 night trip
Good 6.0
Steps the elevator to small Front desk 3 floor many steps
Mario Vinicio, mx2 night trip
Exceptional 10.0
A great choice near the Ponte Vechhio
From the very first moment of being welcomed by Monti we had a great experience at the Hotel Allesandra. Monti showed us the room we had booked as well as several others that were available and we did opt to upgrade to a larger room with a mini-fridge and coffee maker. We were there during a heat wave and the air conditioning was a real plus. The breakfast buffet was good with a variety of breads and pastries, eggs and cheese and prosciutto available. The owners were gracious and welcoming and helped us book taxis and answered questions. The location is great! All major attractions are within walking distance and the Ponte Vecchio is super close. My only caution is that this is not well suited to people with physical handicaps as the you have to climb a bit to get to the small elevator.
Mary, us4 night romance trip

Hotel Alessandra

Is the description of this property not correct? Tell us