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1 room, 2 adults

Atlantis The Palm

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
Crescent Road, The Palm, Dubai, United Arab Emirates

5-star beachfront hotel with free water park, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
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  • Great restaurants, fish aquariums are truly amazing Feb. 19, 2020
  • The Atlantis The Palm is an amazing hotel/resort full of luxury and comfort. They are…Feb. 1, 2020

Atlantis The Palm

from A$495
  • Royal Suite (Bridge)
  • Club Suite, 2 Bedrooms (Executive)
  • Club Suite, 2 Bedrooms (Regal)
  • Club Suite, 2 Bedrooms, Terrace
  • Executive Suite (Club)
  • Grand Suite (Atlantis)
  • Club Room, 1 King Bed (Imperial)
  • Room, 1 King Bed (Ocean)
  • Room, 1 King Bed (Palm)
  • Suite (Neptune Underwater)
  • Honeymoon Suite (Poseidon Under Water)
  • Presidential Suite
  • Club Room, 2 Queen Beds (Imperial)
  • Room, 2 Queen Beds (Ocean)
  • Room, 2 Queen Beds (Palm)
  • Club Suite (Regal)
  • Club Suite, Terrace
  • Executive Suite, 2 Bedrooms (Mandatory Gala Dinner)
  • Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)
  • Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)
  • Executive Suite (Club Mandatory Gala Dinner)
  • Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)
  • Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)
  • Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)
  • Club Suite (Regal Mandatory Gala Dinner)
  • Club Suite, Terrace (Mandatory Gala Dinner)
  • Executive Suite, 2 Bedrooms (inclusive of Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms (Regal - Free EXPO 2020 Ticket)
  • Club Suite, 2 Bedrooms, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Executive Suite (Club - Free EXPO 2020 Ticket)
  • Club Room, 1 King Bed (Imperial - Free EXPO 2020 Ticket)
  • Basic Room, 1 King Bed (Ocean - Free EXPO 2020 Ticket)
  • Basic Room, 1 King Bed (Palm - Free EXPO 2020 Ticket)
  • Club Room, 2 Queen Beds (Imperial - Free EXPO 2020 Ticket)
  • Basic Room, 2 Queen Beds (Ocean - Free EXPO 2020 Ticket)
  • Basic Room, 2 Queen Beds (Palm - Free EXPO 2020 Ticket)
  • Club Suite (Regal - Free EXPO 2020 Ticket)
  • Club Suite, Terrace (inclusive of Free EXPO 2020 Ticket)
  • Family Room, 2 Bedrooms
  • Family Room, 2 Bedrooms (Mandatory Gala Dinner)

What’s around Atlantis The Palm

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 4 min walk
  • The Walk - 7.3 mi / 11.7 km
  • Dubai Marina Mall - 7.3 mi / 11.8 km
  • Jumeirah Beach - 7.4 mi / 11.9 km
  • Souk Madinat Jumeirah - 7.5 mi / 12 km
  • Burj Al Arab - 7.9 mi / 12.7 km
  • Ski Dubai - 8.2 mi / 13.2 km

Getting around

  • Dubai Intl. Airport (DXB) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,539 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests booked in a UAE Resident, UAE ID Mandatory Rooms must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests should notify the property in advance of their flight details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (13 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Ecotours on site
  • Helicopter/aeroplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2008
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 60-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Ecotours on site
  • Helicopter/aeroplane tours on site
  • Kayaking on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Atlantis The Palm’s small print

Also known as

  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Dubai
  • Atlantis The Palm Hotel
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel
  • Atlantis Palm Dubai
  • Atlantis Palm
  • Atlantis The Palm Hotel Dubai
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3300.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 2250.00 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 797.0 per night

Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Atlantis The Palm

  • Does Atlantis The Palm offer free cancellation for a full refund?
    Yes, Atlantis The Palm does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Atlantis The Palm?
    Yes, there's free self and valet parking.
  • Is there a pool at Atlantis The Palm?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Atlantis The Palm?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Atlantis The Palm?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Atlantis The Palm?
    Yes, there are 20 onsite restaurants.
  • Is airport shuttle service offered by Atlantis The Palm?
    Yes, an airport shuttle is available. The charge is AED 485 per vehicle one way.

Recent reviews

Fabulous 8.8 From 1,589 reviews

Poor 2.0
Disappointed
We opened the curtains to see the ocean view and all we had was a guy sitting on our balcony painting for two days. At the madness called the breakfast buffet, I had to chastise another guest for picking up the food then putting it back whilst the staff stood by and said nothing.
Sam, au2 night family trip
Exceptional 10.0
Magnificent hotel
We really enjoyed our stay here as it is a magnificent hotel. The room was a good size and comfortable. The hotel is huge so you have no problem getting your step count up! It is disappointing that there is no observation area to look out over the Palm and the two pools are both shallow which makes swimming difficult. It is a fantastic experience staying here but take lots of money with you as everything is expensive.
Linda, au4 night trip
Exceptional 10.0
Amazing place
Definitely will come back and stay. I couldnt fault it.
Christine, au3 night family trip
Exceptional 10.0
Great stay
It was a great stay. The Palms has great facilities. The staff are very helpful. this all lead to a great stay.
Paul, au2 night romance trip
Poor 2.0
Atlantis stay 2019
The only good thing about this hotel was that they allowed us to check in early and that’s it. I was sold a package for food n drink @ 1050 dirhams a day for 2 adults and a child. I was told at the time of buying/agreeing to that package , was that all food (breakfast, dinner and snacks in between) including drinks would be free. We had dinner on the first @ saffron restaurant and ordered a bottle of water to drink along with my dinner and I was charged for that. Then we went for waterslides in the water park. It was very hot that day. So my daughter needed to drink water due to the heat. We also needed water to drink. Those three bottles were charged as well. My daughter got lost at the water slide park and went to a different side. She approached at 3-4 security guards and water slides staff for help finding us and everyone of them declined to help her. There is more... From the very first night I reported that air conditioning wasn’t working as expected. Nobody attended. The second night after we came back from desert safari, it was the same situation. I called guest services to complain again and they sent some technician to rectify but to no avail . He opened the grills and kept his temperature monitoring equipment next to the outlet. Called his office to report that it was too hot in the room. He advised his supervisor to check set temperature and it was told that it was set to 19C . He left saying that they will monitor it for 30 mins but nothing worked
vikram, au3 night family trip
Exceptional 10.0
love the environment and the view
Amy, au2 night romance trip
Very good 8.0
Very good place to stay
Very nice and comfortable. Away from all attractions so have to travel long distances to get to these. There should be provision for ordering a la cartel at restaurants to reduce waste and pay for only what you need.
Satya, au4 night romance trip
Exceptional 10.0
Amazing place
Qiong, au3 night trip with friends
Exceptional 10.0
Fantastic accommodation
Fantastic accommodation friendly and very helpful staff cleanliness faultless highly recommended best place that we have ever stayed in. Thanks to all staff at the Atlantis Dubai
Peter, au2 night romance trip
Good 6.0
Not really good. Not worth the amount paying for it. Hotel is good. Staff not great
Minu, au5 night family trip

Atlantis The Palm

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