2/10 Poor
22 Jan 2024
Avantstay was terrible to deal with. Two hours before our check in, they tell us we no longer have the condo we wanted and paid for. The "bathroom did not get remodeled in time". They never mentioned anything was wrong with the bathroom and i booked 2 months in advance. They switch us to another unit that was far worse. The place was much smaller, wifi didn't work at first, gave us wrong code for the pool. After all said and done, they gave us a small refund. If you want a nice vacation, don't count on this company doing anything for you, because they did nothing for us!
Kevin
Kevin, 4-night family trip
Verified Expedia guest review