Sumaq Machu Picchu Hotel

4.0 star property
Mountain hotel with spa, near Aguas Calientes Hot Springs

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Sumaq Machu Picchu Hotel

Photo gallery for Sumaq Machu Picchu Hotel

Lobby lounge
Exterior
Front of property
Deluxe Triple Room, River View
Breakfast, lunch, dinner served; Peruvian cuisine, garden views

Overview of Sumaq Machu Picchu Hotel

9.0

Superb

Property highlights

  • Spa
  • Free WiFi
  • Laundry facilities
  • Child-friendly activities
  • Restaurant
  • Bar
Map
Av. Hermanos Ayar Mz 1 Lote 3, Machu Picchu, Cusco, 0
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Children's club
  • Conference centre
  • Business centre
  • Airport shuttle
For families
  • Children's club (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Deluxe Room, 2 Double Beds, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Balcony, River View

  • 29 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, River View

  • 73 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Triple Room, Garden View

  • 29 sq m
  • Sleeps 5
  • 3 Double Beds

Family Room, 4 Bedrooms, Garden View

  • 34 sq m
  • Sleeps 8
  • 4 Double Beds

Deluxe Room, 1 Queen Bed, Garden View

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, River View

  • 41 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Triple Room, River View

  • 29 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Deluxe Room, 1 King Bed, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

About this area

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.4 miles/76.2 km
  • Machu Picchu Station - 5 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • Restaurant Fortaleza - 2 min walk
  • Toto's House Restaurante - 3 min walk
  • La Boulangerie de Paris - 3 min walk
  • Mesa 7 Restaurant Mapi - 4 min walk
  • Munaycha - 2 min walk

About this property

Sumaq Machu Picchu Hotel

Sumaq Machu Picchu Hotel offers an airport shuttle (available on request) for PEN 590 per vehicle one-way. Guests can visit the spa to indulge in hot stone massages, aromatherapy or hydrotherapy, and Peruvian cuisine is served at Qunuq, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a sauna and a snack bar/deli.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 7:00 AM to 6:00 PM*
  • Free train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqlla. Services include hot stone massages and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Qunuq – Overlooking the garden, this fine-dining restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax of between 10% and 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately PEN 90 for adults and PEN 90 for children
  • Airport shuttle service is offered for an extra charge of PEN 590 per vehicle (one-way)

Children & extra beds

  • Children's club access is available for an extra charge
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hotel Sumaq
Hotel Sumaq Machu Picchu
Machu Picchu Hotel Sumaq
Machu Picchu Sumaq
Machu Picchu Sumaq Hotel
Sumaq
Sumaq Hotel
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Sumaq Machu Picchu Hotel
Sumaq Machu Picchu Hotel Hotel
Sumaq Machu Picchu Hotel Machu Picchu
Sumaq Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

Does Sumaq Machu Picchu Hotel offer free cancellation for a full refund?
Yes, Sumaq Machu Picchu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sumaq Machu Picchu Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sumaq Machu Picchu Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sumaq Machu Picchu Hotel?
Sorry, there's no on-site parking at Sumaq Machu Picchu Hotel.
Is an airport shuttle service offered by Sumaq Machu Picchu Hotel?
Yes, an airport shuttle is available from 7:00 AM to 6:00 PM on request. The charge is PEN 590 per vehicle one-way.
What are the check-in and check-out times at Sumaq Machu Picchu Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Sumaq Machu Picchu Hotel and nearby?
Sumaq Machu Picchu Hotel has a spa and a garden.
Are there restaurants at or near Sumaq Machu Picchu Hotel?
Yes, Qunuq offers Peruvian cuisine and garden views.
What's the area around Sumaq Machu Picchu Hotel like?
Sumaq Machu Picchu Hotel is a short 5-minute walk from Machu Picchu Station and 11 minutes' walk from Aguas Calientes Hot Springs.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Warm wellcome, helpfull staff
Ahmet, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Erika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Aguas Calientes! The staff and facilities are amazing. We will for sure be back!
Todd, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing 2 night stay at Sumaq. I'm really happy that we picked this hotel as it made the whole trip feel luxurious - from the moment a bell-boy meets you at the train station to take care of your bags and the welcome drink after a long walk in Machu Picchu, to deliciuos breakfast / dinner paired with amazing cocktails from a friendly bard staff. We stayed in Junior suit and the room was spacious and well decorated. The hotel is just a short walk from the train station and the bus stop.
Vladimir, 2-night romance trip
Verified Expedia guest review

6/10 Good

Sumaq hotel is next to a noisy road and next to a river. They gave us an upgrade to a room next to the restaurant and in front of the elevator. Noise since 4 am. It was not an upgrade but a downgrade. Very disappointed!
Beatriz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Home away from home
Perfect location and beautiful views. Milagros, one of the staff made us feel like home. She is so informative and friendly.
Stacey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantástico
Fantastic location, fantastic staff and overall a great experience.
Robin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely old-world property that is an oasis in the clamor of Aguas Caliente. Wonderful stay
Raymond, 1-night romance trip
Verified Expedia guest review
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