Located in the heart of Downtown, Hotel Universo offers a warm welcome with dry cleaning services and luggage storage. Connect to WiFi, explore nearby Cathedral of Santa Maria del Fiore and Ponte Vecchio, and enjoy express check-in and check-out.
Piazza Santa Maria Novella, 20, 20, Florence, Tuscany, 50123
What's nearby
Basilica of Santa Maria Novella - 1 min walk - 0.0 km
Piazza di Santa Maria Novella - 1 min walk - 0.1 km
Via de' Tornabuoni - 3 min walk - 0.3 km
Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
Central Market - 6 min walk - 0.6 km
Getting around
Peretola Airport (FLR) - 25 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
Florence Santa Maria Novella Station - 5 min walk
Porta al Prato Station - 16 min walk
Unità Tram Stop - 1 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
Airport shuttle
Restaurants
The Fiddler's Elbow - Irish Pub - 1 min walk
Croce Di Malta - 3 min walk
giaogiao stazione firenze - 2 min walk
Trattoria La Madia - 3 min walk
Banki Ramen - 2 min walk
About this property
Universo
Universo is only 4.2 mi (6.8 km) from the airport and offers a shuttle. Guests will have free perks such as WiFi and self-parking. Also, Cathedral of Santa Maria del Fiore and Ponte Vecchio are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Unità Tram Stop is steps away and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
42 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
Babysitting
DONE
Pets
Pets not allowed
WIFI
Internet
WiFi in public areas*
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Travelling with children
Babysitting services
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Locally owned and organised tours and activities
At least 80% of lighting from LEDs
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
WiFi is available in public areas for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1SHCBGE33
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence
Frequently asked questions
Does Universo offer free cancellation for a full refund?
Yes, Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Universo?
Sorry, pets aren't allowed.
Is parking offered on site at Universo?
Yes, there's free self parking.
What are the check-in and check-out times at Universo?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Universo?
Yes, there's an on-site restaurant.
What's the area around Universo like?
Universo is in Historic Centre of Florence, a short 1-minute walk from Unità Tram Stop and 9 minutes' walk from Cathedral of Santa Maria del Fiore. Travellers love the hotel's prime location.
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Reviews
Universo Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.2
Location
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Train station
Air conditioning
Attraction
Parking
Restaurant
Piazza
Square
Reviews
Verified
10/10 Exceptional
13 Nov 2024
Great staff and great location.
Jason
Jason, 2-night trip
Verified
10/10 Exceptional
4 Oct 2024
Great location and comfortable
Ariel
Ariel, 2-night trip
Verified
8/10 Very good
19 Sept 2023
Property was in great location, staff was friendly, overall the stay was very enjoyable
Thomas
Thomas, 2-night trip
Verified
10/10 Exceptional
30 Oct 2024
Nice place with a friendly staff.
Jason
Jason, 1-night trip
Verified
8/10 Very good
20 May 2024
The place is well located.
Eric
Eric, 3-night trip
Verified
10/10 Exceptional
10 Mar 2024
Staff was very helpful with suggestions for things to do, where to go etc.
Michael
Michael, 1-night trip
Verified
6/10 Good
25 Oct 2024
Good location.
Seoung Kyung
Seoung Kyung, 2-night trip
Verified
10/10 Exceptional
27 Apr 2024
Great hoteel
Nice and quiet central easy to get anywhere in florand A++
mario
mario, 2-night trip
Verified
10/10 Exceptional
14 Sept 2024
Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Tyler
Tyler, 1-night trip
Verified
8/10 Very good
11 Oct 2023
Nice location
Jason
Jason, 2-night trip
Verified
10/10 Exceptional
14 Oct 2023
The staff was very friendly. We found the location to be ideal for us!
Vern
Vern, 3-night trip
Verified
10/10 Exceptional
11 May 2024
Happy with the location and services provided.
Simon
Simon, 3-night trip
Verified
10/10 Exceptional
29 May 2024
Recommend for location and facilities
Superb location, room and views. Lovely staff and really helpful.
Miss Tamsin
Miss Tamsin, 2-night trip
Verified
8/10 Very good
11 Nov 2024
The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the
Piazza Santa Maria.
Room and Facility is plain and small but nice.
Lyle
Lyle, 1-night trip
Verified
10/10 Exceptional
12 Sept 2023
Perfect for a one stay close to the train. Staff was very polite and exceptionally helpful.
Annabelle
Annabelle, 1-night trip
Verified
10/10 Exceptional
25 May 2024
Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block
Jennifer
Jennifer, 3-night trip
Verified
10/10 Exceptional
12 Sept 2024
Enjoyed the wonderful view over the piazza
Sudheer
Sudheer, 1-night trip
Verified
8/10 Very good
5 Oct 2024
It was a very good location. The windows did a good job at keeping the sound out.
Tony
Tony, 3-night trip
Verified
6/10 Good
30 Sept 2024
Great location, near train station, easy to walk places. Very old property but worked for us.
David
David, 2-night trip
Verified
8/10 Very good
8 July 2024
Close to everything
Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires.
Donna
Donna, 3-night trip
Verified
10/10 Exceptional
29 Oct 2024
Walking distance from train station. Lots of options for dinning
Mikeson
Mikeson, 1-night trip
Verified
8/10 Very good
5 Oct 2023
The hotel is in a great location. The side facing the square is a little noisy in the evening and morning.
Neil
Neil, 1-night trip
Verified
8/10 Very good
24 Oct 2024
Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
17 Jan 2024
Great stay
Close to train, great pizza outside front door.
Shower was a bit small if you are 6ft.
Outstanding service, cool design.
Simon
Verified
10/10 Exceptional
24 July 2024
It’s a decent hotel at prime location. Services are nice, room is small and not fancy but clean. Overall, I’d recommend this and would return.