Residenza D'Epoca Palazzo Galletti

Great management

This hotel is over 100 years old but has been redone but still gives you the feel of old Italy. It is located about 2 streets over from the famous church and tourist areas for shopping,eating and the fun things to do.You have to walk up 3 flights of steps to the lobby since this hotel is too old to have an elevator. The staff is great and very helpful. We had the suite which was nice with high ceiling and an awesome updated marble bathroom with nice tub and shower. We walked from the train station which was not fun with our roller bags and 90 degree weather. Bus #24 does take you from the airport area to where the hotel is located. There is a grocery store down the street that is great if you want to buy food for your stay. This hotel is not fancy like a Marriott or Sheraton like most Americans are use to,but it is a real Italian style room which was pretty cool. Continental breakfast is pretty good which is downstairs in this hotel. The only negative is walking up the 3 flights of stairs after flying many hours and you are pretty tired. I did enjoy my stay at this hotel and would stay there again. Bus #24 is right out the door of this hotel and will take you the train station area when you leave Florence.

We had a wonderful experience. The bathroom was so nice with a spacious shower...wonderful! The room had a balcony overlooking an adorable courtyard. The breakfast and service at breakfast was great!

Only stayed one night in Florence and wanted something close to the Duomo. This room is indeed close to the famous cathedral but not worth the money. A/C was a joke, it was on full blast but the room easily had 20 foot ceilings, so that 1980's unit did nothing to help. We asked the front desk for a fan and they couldn't provide one. Shower was covered in mold and the floors had a layer of dirt on them. They did have a buffet breakfast available with eggs, coffee and an assortment of pastries served on a lower level of the building which also had mold in every corner. The room we had was called The Urano. If you do book this awful place, request a different room and you chance having a better experience.

Wonderful staff, allowed us to check in early rather than just leave luggage. Breakfast was fabulous ... full selection of fruit, yogurts, rolls, meats, cheeses and eggs. Best cappuccino ever. Attention to details and pride evident. Room comfortable clean and welcoming. Roomy for three of us. Close to la duomo, walking distance from everywhere. Would stay here again without a second thought.