Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Chiang Mai, Chiang Mai Province, Thailand
1 room, 2 adults

Shangri-La Hotel Chiang Mai

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100, Thailand

Luxury hotel with free water park, near Chiang Mai Night Bazaar
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Location
Great location
WiFi
Good internet service

Shangri-La Hotel Chiang Mai

from A$164
  • Deluxe Room, 1 King Bed, Pool View
  • Deluxe Room, 2 Single Beds, Pool View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Executive Suite, 1 King Bed
  • Horizon, Deluxe Room, 1 King Bed
  • Horizon, Deluxe Room, 2 Single Beds
  • Horizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Premier Room, 2 Single Beds

What’s around Shangri-La Hotel Chiang Mai

Landmarks

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 8 min walk
  • Tha Phae Gate - 19 min walk
  • Wat Phra Singh - 33 min walk
  • Warorot Market - 17 min walk
  • Sunday Walking Street Market - 27 min walk
  • Chiang Mai City Arts & Cultural Center - 30 min walk
  • Nimman Road - 3.4 mi / 5.5 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 10 min drive
  • Chiang Mai Railway Station - 4 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Station - 25 min drive
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 277 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2:00 PM-4:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Free water park access
  • Beach towels
  • Waterslide
  • Health club
  • Sauna
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Fireplace
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

Dining

Kad Kafe' - Onsite restaurant.

China Kitchen - Onsite restaurant. Open daily.

Dhala Wine Lounge - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Free water park access

Shangri-La Hotel Chiang Mai’s small print

Also known as

  • Shangri-La Hotel Chiang Mai
  • Shangri La Hotel Chiang Mai
  • Shangri Chiang Mai Chiang Mai
  • Shangri-La Hotel Chiang Mai Hotel
  • Shangri-La Hotel Chiang Mai Chiang Mai
  • Shangri-La Hotel Chiang Mai Hotel Chiang Mai
  • Shangri-La Chiang Mai
  • Shangri La Chiang Mai
  • Chiang Mai Shangri La
  • Shangri-La Chiang Mai
  • Shangri-La Chiang Mai Hotel
  • Shangri-La Hotel Chiang Mai
  • Chiang Mai Shangri La
  • Shangri La Chiang Mai

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 9800
  • New Year's Eve (31 December) Gala Dinner per child: THB 4000 (from 3 to 11 years old)

Optional extras

Rollaway beds are available for THB 1603 per stay

Buffet breakfast is offered for an extra charge of THB 755 for adults and THB 378 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel Chiang Mai

  • Does Shangri-La Hotel Chiang Mai offer free cancellation for a full refund?
    Yes, Shangri-La Hotel Chiang Mai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-La Hotel Chiang Mai?
    Yes, there's free self and valet parking.
  • Is there a pool at Shangri-La Hotel Chiang Mai?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Shangri-La Hotel Chiang Mai?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La Hotel Chiang Mai?
    You can check in from 2:00 PM to 4:00 AM. Check-out time is noon.
  • Are there restaurants at or near Shangri-La Hotel Chiang Mai?
    Yes, there are 3 onsite restaurants.
  • What is there to do near Shangri-La Hotel Chiang Mai?
    Recommended spots to visit include Chiang Mai Night Bazaar (8-min walk) and Warorot Market (0.9 mi), along with Tha Phae Gate (1 mi) and Sunday Walking Street Market (1.4 mi).

Recent reviews

Superb 9.0 From 429 reviews

Exceptional 10.0
Reschedule of Stay
Prolems with refund of reduced stay from seven nights to six.
John M, au7 night romance trip
Exceptional 10.0
Paradise Hotel
Brilliant place .Brilliant staff.Brilliant food .Brilliant buiding.Brilliant bedrooms .Absolutely fantastic place ..Had a terric stay .100 percent going back .Can't, wait .
Terence, gb4 night trip
Very good 8.0
Stay for 4 Nights
May be I set my expectation too high as I had stayed in Shangri-la Singapore before. The picture showing the exterior is very nice but the actual resort is somewhat smaller than I expected. The room is okay except the upper floor was in maintenance and I would need to leave the room during the day to avoid the noise. In general, it is an okay hotel.
Tommy, ca2 night trip
Exceptional 10.0
Shangri-La is heaven
Shangri-La Hotel in Chiang Mai was fantastic. After a 2 week vacation, it was nice to end here. Room was fantastic, service was amazing. My 6 year old son had a great time at the pool and the kid's camp opportunities. Food was excellent in all areas we tried! Will definitely stay here again!
theodore, us3 night family trip
Exceptional 10.0
Best Hotel Ever
Absolutely exceptional hotel! From the soft pillows to the kindness of all of the staff, this is by far one of the best hotels I've ever stayed in!
Christina, us4 night business trip
Exceptional 10.0
Great hotel overall
Our stay was very remarkable. The hotel has a great location where almost everything is walking distance. Our room is very clean, the cleaning lady makes sure we have everything and checks in the evening if we need something. The breakfast is perfect with big selections. Only improvement maybe is that coffee is too strong. The services in the pool area is also great. Very friendly and service-oriented. We would love to book here again.
Claus, gb5 night trip
Very good 8.0
Decent option for family visiting Chiang Mai
The hotel was fairly average for a luxury hotel. Nothing special about the property. Getting a little bit run down. Rooms need an upgrade. Didn’t feel very clean. The pool was fun, except it was very cold due to new apartments built next door that keep it in the shade all day. Gym was excellent. Nice playgrounds and playroom for the kids. Stayed as family for 3 nights in two connecting rooms.
Kevin, us3 night family trip
Exceptional 10.0
A Stay Not to be Missed in Chiang Mai
The toilet is very clean and the shower has strong water pressure and consistent hot water. If there could be rain shower would be perfect. The buffet is perfect especially with the vegetarian section and fresh fruits section. Thank you for a great service by the lady chef at the fruits, salads and juice sections.
Wooi Jeen, gb2 night family trip
Exceptional 10.0
Good resort for family holiday
Wonderful resort with large spacious rooms and comfortable beds. Swimming pool area is great with kids area of water slide and splash mini water park. Staff are courteous and helpful.
Jennifer, my3 night family trip
Exceptional 10.0
Service, staff, location is great. I have no complaints about this Hotel. Had a wonderful time and the staff made it extra special with their excellent service to all my request.
mee, us8 night trip

Shangri-La Hotel Chiang Mai

Is the description of this property not correct? Tell us