Messe Wien Exhibition and Congress Center - 5 min drive - 3.5 km
Prater - 6 min drive - 3.8 km
St. Stephen's Cathedral - 8 min drive - 5.6 km
Ernst Happel Stadium - 8 min drive - 5.4 km
Getting around
Vienna International Airport (VIE) - 17 min drive
Handelskai Station - 4 min drive
Erzherzog-Karl Street Station - 4 min drive
Vienna Praterstern Station - 5 min drive
Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
Donauinsel U-Bahn - 10 min walk
Alte Donau U-Bahn - 11 min walk
Airport shuttle (surcharge)
Restaurants
Copa Cagrana - 11 min walk
VIC Cafeteria - 3 min walk
Regus - Vienna, DC Tower - 7 min walk
Krokodü Am Copa Beach - 10 min walk
Vital Lounge - 7 min walk
About this property
ARCOTEL Kaiserwasser Vienna
At ARCOTEL Kaiserwasser Vienna, you'll be within a 10-minute drive of Vienna Christmas Market and Vienna International Centre. Guests can visit the health club for a workout or grab a bite to eat at Restaurant UNO, which serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes and Donauinsel U-Bahn is 10 minutes.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only)*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 30 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Babysitting (surcharge)
What to do
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2007
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Health club
Sauna
Banquet hall
Accessibility
Lift
Area rugs in room
Room amenities
Be entertained
DVD player
LCD television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Restaurant UNO – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 50 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
Housekeeping is available for an extra charge and varies based on unit size
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self-parking costs EUR 30 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna
Frequently asked questions
Does ARCOTEL Kaiserwasser Vienna offer free cancellation for a full refund?
Yes, ARCOTEL Kaiserwasser Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ARCOTEL Kaiserwasser Vienna?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at ARCOTEL Kaiserwasser Vienna?
Yes. Self-parking costs EUR 30 per day.
Is an airport shuttle service offered by ARCOTEL Kaiserwasser Vienna?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at ARCOTEL Kaiserwasser Vienna?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at ARCOTEL Kaiserwasser Vienna?
No, this hotel doesn't have a casino, but Casino Wien (9-min drive) is nearby.
What is there to do at ARCOTEL Kaiserwasser Vienna and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as a sauna, a health club and a picnic area. ARCOTEL Kaiserwasser Vienna also has a garden.
Are there restaurants at or near ARCOTEL Kaiserwasser Vienna?
Yes, Restaurant UNO offers garden views.
What's the area around ARCOTEL Kaiserwasser Vienna like?
ARCOTEL Kaiserwasser Vienna is located by the river in Donaustadt, a short 3-minute walk from Kaisermuhlen-Vienna International Centre U-Bahn and 4 minutes' walk from Vienna International Centre.
ARCOTEL Kaiserwasser Vienna Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2024
Stacy
Stacy, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Sept 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2024
na
Hasan
Hasan, 9-night trip
Verified Expedia guest review
6/10 Good
25 July 2024
Almost no Internet in a room! Lower two floors still with paint smell!
Igor
Igor, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Wonderful service
Tawni
Tawni, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
9 June 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
5 June 2024
Dmitry
Dmitry, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
christian
christian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2024
Comfortable, Convenient, Exceptional Service
Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
christian
christian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
Vienna weekend
Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
jill
jill, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 May 2024
Need to be technology modernised.
Eswarampillai
Eswarampillai, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2024
Perfect location
RAUL
RAUL, 1-night trip
Verified Expedia guest review
4/10 Fair
30 Apr 2024
No A/C and WiFi for all 7 days I stayed here
Andre
Andre, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Mar 2024
Decent hotel
Nicolas
Nicolas, 2-night family trip
Verified Expedia guest review
8/10 Very good
27 Dec 2023
Very close to subway red line
Andrea
Andrea, 2-night romance trip
Verified Expedia guest review
8/10 Very good
27 Dec 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2023
I cozy safe and accessable place
Dylan
Verified Expedia guest review
6/10 Good
12 Dec 2023
The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station.
The food was also very good.
The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.
Mythri
Mythri, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2023
Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Ross
Ross, 6-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2023
I have no complaints. Close to subway station and convenient for visiting Austria centar Vienna which I was visiting and the reason why I chose this hotel. Not the mention great Expidia price.
Borislav
Borislav, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2023
Great stay, perfect location and kind staff
I loved my stay in this hotel alot, I went for business and the location is perfect and very close to the subways. Beside the staff are friendly and kind especially Georgina!!! I met her once but she was very welcoming and full of positive energy even though I wasnt in the mood to talk and laugh but because of her I forgot my tiredness and started to smile. The hotel should always hold this kind of staff!
Hamad
Hamad, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2023
Juan
Juan, 3-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2023
Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Johann
Johann, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 Oct 2023
Nice quiet hotel, close to the conference centre and the U-bahn station.
The gym was not operational while we were there and that was a major disappointment. The hotel took this for granted and did not make any effort to make amends.