At Uno Hotel Thames, you'll be within a 15-minute drive of Thames River and Windsor Castle. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit The Trevi Italian Restaur, which serves Italian cuisine and is open for lunch and dinner. A snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Bike rentals nearby
Golfing nearby
Sailing nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Handrails in stairwells
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
20-inch TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
The Trevi Italian Restaur – This restaurant specialises in Italian cuisine and serves lunch and dinner.
The River Bar – This bar only serves light fare.
Fees & policies
Renovations and closures
This property is closed from 25 November 2024 to 5 January 2025 (dates subject to change).
Children & extra beds
Cots/infant beds are available for GBP 15.0 per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Thames
Thames Hotel
Thames Hotel Maidenhead
Thames Maidenhead
The Thames Hotel
Uno Hotel Thames Hotel
Uno Hotel Thames Maidenhead
Uno Hotel Thames Hotel Maidenhead
Frequently asked questions
Is Uno Hotel Thames currently open?
This property is closed from 25 November 2024 to 5 January 2025 (dates subject to change).
Does Uno Hotel Thames offer free cancellation for a full refund?
Yes, Uno Hotel Thames does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Uno Hotel Thames?
Sorry, pets aren't allowed.
Is parking offered on site at Uno Hotel Thames?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Uno Hotel Thames?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Uno Hotel Thames and nearby?
Have fun with nearby activities such as cycling and sailing, and practise your swing on the nearby golf course.
Are there restaurants at or near Uno Hotel Thames?
Yes, The Trevi Italian Restaur offers Italian cuisine.
What's the area around Uno Hotel Thames like?
Uno Hotel Thames is located by the river, a short 1-minute walk from Thames River and 9 minutes' walk from Maidenhead Railway Bridge (Maidenhead Viaduct).
Uno Hotel Thames Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Good
18 Jan 2025
Closed but very helpful
The hotel is actually closed for a refurbishment, there was no actual booking, however the staff sorted 2 rooms for us, very friendly staff.
Tony
Tony, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
7 Jan 2025
Maurciio
Maurciio, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
Definitely not a four star hotel.
On arrival of the hotel we noticed the restaurant was closed for renovation, only to then find out the entire 1st floor was also under renovation.
We stayed in a suite 209/211. The room we stayed in has wallpaper peeling off the walls, carpet was dirty, bathroom has black mould on the tiles all around the shower and the shower curtain was stained and disgusting. A toilet bush was leaning up againt the wall with no cover.
Renovation work was on going until 8.30pm, which kept my 5 year old away. We were then woken at 6am by people talking above the room. I understand the building was built in the late 1800s but the siund was as though someone was shouting outside the door. The hotel smelt like a mix of building dust and curry.
The two member of staff i spoke to were polite, bedding was clean and the carpark being included in the price are the only positives from this stay over.
Photos show the state of the room.
Alex
Alex, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 Oct 2024
Dont bother, youll regret it
We stayed here for a wedding for 2 nights unfortunately we were charged a 2nd time for our stay for 2 rooms / 2 nights and as we could not connect to the WIFI at first we had no choice but to pay but after a short while we demanded a refund after showing proof of payment in the APP. We were also told there was a flood on the first floor which meant that the communal areas were covered in building dust / debris on the carpets. After reviewing previous reviews it seems they're having upgrade works done and not a first floor leak! The restaurant was not open for business and the breakfast was served in the bar and was as basic as it gets however the cheese and ham was not covered in anyway to prevent cross contamination. We spoke to a helpful young lady called Lily who was happy to help with our queries. On checking out part of our party in a 2nd room were told to pay an additional £25 and felt very anxious as they couldn't leave as the booking was in my name. No explanation was given for the charge which after several minutes was all of a sudden dismissed. The double rooms are tiny, beds way too soft,shower is a trickle at best and a sewer smell in the bathroom. Although we thought it was good value for money at the time we wouldnt stay again for free.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
I stayed for a week on business. The room was clean and the bed was comfortable. Decor and fixtures are dated however, the hotel is currently being refurbished and hopefully these will be improved. The noise from other guest rooms were an issue but if you're looking for a cheap and cheerful hotel you can't really go wrong. Parking was also free with plenty of available spaces
Kelly
Kelly, 4-night business trip
Verified Expedia guest review
6/10 Good
15 Oct 2024
An aging building looking a little sad and neglected
Bed was comfortable enough but the furnishings quite basic.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
7 Oct 2024
They are undergoing major renovations in the hotel. This was not mentioned on the website. The hotel was dirty from the on going construction & the noise was very evident from our room. Construction continued into the evenings as well. I would not recommend this hotel.
Rodney
Rodney, 3-night romance trip
Verified Expedia guest review
6/10 Good
1 Oct 2024
This hotel is greatly in need of renovation. It feels old and in some areas looks shabby. New owners no doubt intend to transform it. The location is beautiful. Literally across the road is the river at Maidenhead Riverside. It has its own car park and 3 mins drive or 15 mins walk to Boulters Lock restaurant which is well worth a visit.
Caroline
Caroline, 3-night romance trip
Verified Expedia guest review
2/10 Poor
22 Sept 2024
Needs updating!
On arrival at the hotel we could hear loud banging. It turned out to be a room renovation taking place so it wasn’t exactly relaxing. This continued until around 5pm. The room we were assigned had a terrible smell, like a rat had died in there. We were given another room which was better. However, the extractor fan in the bathroom didn’t work, the curtains were hanging off the rail, and the light in the bathroom kept flashing on and off. The room definitely needed updating. The carpet seemed quite dirty; I didn’t even like walking on it. The bed was falling apart. Definitely wouldn’t recommend and wouldn’t stay there again. The staff were friendly and helpful, and we were given a complimentary continental breakfast due to the issues we had experienced.
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 Sept 2024
The hotel looks nice from outside, on closer inspection does reveals some tired exterior (like others I suppose). Entrance lobby is nice enough & clean & Receptionist was cheery & friendly. I had a twin room & staying for one night, as here for the weekend & just looking for a nice comfortable sleep (which I got). Firstly I should say that this met my purpose. Not too expensive but for the money I have stayed in better. Corridors, room doors & room itself was dated & could do with a refresh/upgrade but generally was clean. Part of curtains hanging off track. Carpets in hotel seemed to have some threadbare bits at tread edges. I did notice some other rooms were having work done so maybe that is happening over time - although was a bit noisy (thin walls) & another guest did complain after 5pm that work was still going on but wasn't for too much longer. Shower not the most powerful but hot enough. Refreshments & toiletries provided & clean towels. Beds comfy enough & were clean, decent mattress. Pillows a little thin for my liking. No air conditioning but we did have a fan provided & it wasn't too noisy. Surrounding area seemed nice enough (next to the Thames). View from room wasn't great but that wasn't what I was there for. Decent enough TV but live channels for some reason didn't work (except ITV ones)...free wifi so was able to use the SMART features to get some TV.
All in all it was a decent enough stay & I'd possibly stay again if it got that refresh it needs.
BLAIR
BLAIR, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Linda
Linda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Great location right next to the river Thames. The hotel is easy to find with good sized car park at the back. Well connected to main roads into/out of London and close to Heathrow airport. The access to the Thames path is right outside the hotel so good place to visit if you like walking along the riverbank.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Fab location next to the river Thames. Really convenient as its well connected to main roads and routes near London, M25 and Heathrow airport.
James
James, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 Sept 2024
Booked a very basic room as was at an event nearby and just needed a bed for the night. Room was very basic and dated - curtains were hanging off the rail etc. but it was very clean in the room and bathroom. The big plus was the amazing view of the River Thames so I may well book again if I'm in that area but don't expect frills! And the road was quiet during the night.
Sarah
Sarah, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Sept 2024
Adequate
The Hotel did not give a good first impression reception was dim it is obviously in need of improvement but the room was clean and the staff were pleasant.The taps in the bathroom were very hard to turn on and there was no soap although there was shower gel and shampoo.The room was serviced OK and the apple along with biscuits was a nice touch.In a perfect position by the Thames.
Sheila
Sheila, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Sept 2024
George
George, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Aug 2024
This property is in need of refurbishing but is comfortable otherwise. The staff, particularly Shweta, are very helpful. Parking is excellent. Beds are comfortable. Short walk to Maidenhead shops.
LORRAINE
LORRAINE, 3-night trip
Verified Expedia guest review
6/10 Good
28 Aug 2024
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
A lovely experience,
Monique
Monique, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Aug 2024
Quiet, convenient, smart place and very good staff
Andrew
Andrew, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
When I have breakfast a lady who is Shweta was talking care of my breakfast.She was very friendly and kind.
I appreciate it.
Thank you