Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
What's nearby
Dubai Mall - 6 min walk
Dubai Fountain - 8 min walk
Dubai Aquarium & Underwater Zoo - 14 min walk
Burj Khalifa - 19 min walk
Dubai International Convention and Exhibition Centre - 7 min drive
Getting around
Dubai (DXB-Dubai Intl.) - 19 min drive
Sharjah (SHJ-Sharjah Intl.) - 41 min drive
Dubai (DWC-Al Maktoum Intl.) - 44 min drive
Dubai Trolley Station 2 Tram Station - 1 min walk
Dubai Trolley Station 3 Tram Station - 4 min walk
Dubai Trolley Station 1 Tram Station - 4 min walk
Airport shuttle (surcharge)
Restaurants
The Courtyard - 1 min drive
كرك هاوس - 1 min walk
Mezza House - 3 min walk
Palace Lobby - 4 min walk
Beirut Khanum - 1 min walk
About this property
The Heritage Hotel, Autograph Collection
When you stay at The Heritage Hotel, Autograph Collection, you'll be in a great location, within a short 10-minute walk of Dubai Mall and Dubai Fountain. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a health club, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Dubai Trolley Station 2 Tram Station is steps away and Dubai Trolley Station 3 Tram Station is 4 minutes.
Languages
Arabic, English, Filipino, French, Hindi, Russian
At a glance
Hotel size
197 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Free bikes nearby
Golf lessons nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 125 per person
Airport shuttle service is offered for an extra charge of AED 520 per vehicle (return. Maximum occupancy 2)
Children & extra beds
Rollaway beds are available for AED 200.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida
Frequently asked questions
Does The Heritage Hotel, Autograph Collection offer free cancellation for a full refund?
Yes, The Heritage Hotel, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Heritage Hotel, Autograph Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Heritage Hotel, Autograph Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Heritage Hotel, Autograph Collection?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Heritage Hotel, Autograph Collection?
Yes, an airport shuttle is available. The charge is AED 520 per vehicle return.
What are the check-in and check-out times at The Heritage Hotel, Autograph Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Heritage Hotel, Autograph Collection and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
Are there restaurants at or near The Heritage Hotel, Autograph Collection?
Yes, there's an on-site restaurant.
What's the area around The Heritage Hotel, Autograph Collection like?
The Heritage Hotel, Autograph Collection is a short 1-minute walk from Dubai Trolley Station 2 Tram Station and 6 minutes' walk from Dubai Mall. Travellers say that the area is walkable and good for shopping.
The Heritage Hotel, Autograph Collection Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
8 Dec 2024
Abdullah
Abdullah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Tameem
Tameem, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Great hotel. We arrived early and they accommodated an early check in for us which made the world of difference.
Very clean and well presented staff
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Nice place and staff
Marouane
Marouane, 1-night trip
Verified Expedia guest review
8/10 Very good
10 Sept 2024
Staff service is fantastic and the strong point for this hotel
J
J, 3-night family trip
Verified Expedia guest review
8/10 Very good
8 Sept 2024
A good hotel for a short stay. Conveniently located and walking distance to major attractions.
alita
alita, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2024
Luis
Luis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sept 2024
I stayed two nights in Heritage Hotel. Very welcome stuff and comfortable clean place. Even pillows were different thickness. I enjoyed my days in this hotel.
Lidiia
Lidiia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Beautiful, clean hotel. Located walking distance to Dubai mall, many restaurants and Burj Khalifa. The pool area is great. Staff is wonderful!
Loretta
Loretta, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
After a little mix-up on my behalf around check in, we had a wonderful stay at Heritage Hotel. Jay Ar, Yogesh, Neatam and ALL the staff were friendly, kind, welcoming and knowledgable. Burj Khalifa and Dubai Mall are almost on the doorstep. There’s restaurants everywhere, cuisine of every description. I’d love to return during winter for desert safari and more.
Sioux
Sioux, 2-night family trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
Location excellent - 5 to 10mins walk to Dubai Mall (note the route is unsheltered during summer!). Probably the best choice at that price point vs the more luxurious and pricey choices that are closer or interconnected to Dubai Mall.
I had sent an email to the hotel about 5 days prior to my checkin enquiring about airport transfer but received no reply hence I removed 1 star (although it is not critical as it is easy to get a taxi from the airport).
Buffet breakfast is very mediocore.
Dinner at the restaurant was quite delicious.
Helpful staff.
Overall a pleasant stay.
Chia Hwei Celine
Chia Hwei Celine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Hee Jung
Hee Jung, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Walking distance to Souk Al-Bahar and Dubai Mall. Really convenient! There's cafes and starbucks within the property's district.
We arrived the hotel at 0530 in the morning and they were able to accommodate to our super early check-in at 0700 which is a big deal to us after a long flight.
But sadly, we did not get our celebration cake which was pre-arranged by the reservation team as this was our birthday trip.
Nevertheless, we really love the location and ambience of the hotel. Would come back for our next DXB trip.
Muhammad Danial
Muhammad Danial, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
It was amazing experience, great place and good staff, ms.neama in reception was very helpful and kindly
Ghali
Ghali, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
Great location, walking distance to the Dubai mall and Burj Khalifa. Lots of dining options around. Nice pool.
Ekaterina
Ekaterina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Nice hotel, good location
The staff was very kind. Check-in was superb. I arrived early morning, even though I was given a room before check in time. The room was clean and have a nice city view of the Burj Khalifa. I definitely recommend this hotel to stay in Dubai close to the shopping Mall
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Walking distance to mall and surrounding area but very quiet. Met lots of locals at the pub next door. Hotel is lovely. Food in the courtyard was great. Definitely recommend
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 May 2024
Nice hotel, close to Dubai Mall.
Rooms are nice and staff are helpful.
Breakfast options are good but not great.
Ari
Ari, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
Beautiful
Rasha
Rasha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
The staff were very friendly and accommodating. There was an issue checking in and they handled it quickly and politely without question. I would highly recommend this hotel!
Simon
Simon, 8-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Excellent location. Exceptional service. Great location
vijay
vijay, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
We spent 7 nights at Heritage Hotel, and we left with the best impressions. This hotel has all you need for a perfect vacation in Dubai, but their main advantage is the team that interacts with guests. From the check in to the checkout moment, they made us feel at home. Everything was perfect and the response was very quick for every request that we had. I would like to thank Houda and Jay and especially Tarek for creating a perfect environment for guests and assisting to everyone with quick solution. We definitely will come back to this place.
Renato
Renato, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
It’s a 5 star hotel rated at 4
Saleh
Saleh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
The hotel staff really elevated an already exceeding place. We enjoyed the stay, food, and hospitallity.