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Hallmark Inn & Suites

2.5 star property
Hotel in San Antonio
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hallmark Inn & Suites

Deluxe Suite | Living area
Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Exterior
Double Room, Non Smoking | Living area

Reviews

4.0 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Free parking
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Vending machine
Feel at home
  • Daily housekeeping
  • Lift
  • Cable TV service
  • Free self-parking
The price is AU$103
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Living area

Double Room, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Shower/bath combination
Cable channels
Living room
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

Lobby

Studio Suites

Free parking
Free WiFi
Air conditioning
Laundry facilities
6.6 out of 10, (265)
The price is AU$85
includes taxes & fees
5 Jan - 6 Jan 2025
Studio Suites
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About the area

Map
6370 I-35, San Antonio, TX, 78218

What's nearby

  • Brooke Army Medical Center - 8 min drive - 7.2 km
  • Frost Bank Center - 9 min drive - 10.7 km
  • San Antonio Zoo and Aquarium - 11 min drive - 10.7 km
  • Alamo - 11 min drive - 14.2 km
  • River Walk - 12 min drive - 14.6 km

Getting around

  • San Antonio International Airport (SAT) - 11 min drive
  • San Antonio Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Whataburger - ‬8 min walk
  • ‪Cracker Barrel - ‬3 min walk
  • ‪Kim's Galbi - ‬12 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

Hallmark Inn & Suites

When you stay at Hallmark Inn & Suites, you'll be within a 15-minute drive of Alamo and Henry B. González Convention Center. You'll have free perks such as WiFi and self-parking. Also, River Walk and Frost Bank Center are within a short drive.

Languages

English

At a glance

Hotel size

  • 71 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: USD 30 per accommodation, per stay
  • Cash Breakage deposit: USD 30 per day
  • A damage deposit of USD 30 will be collected before check-in

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

hallmark inn & Suites Hotel
hallmark inn & Suites San Antonio
hallmark inn & Suites Hotel San Antonio

Frequently asked questions

Does Hallmark Inn & Suites offer free cancellation for a full refund?
Yes, Hallmark Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hallmark Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hallmark Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Hallmark Inn & Suites?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Hallmark Inn & Suites Reviews

Reviews

4.0

3.6/10

Cleanliness

4.8/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wilsdaryon, 2-night trip
Verified Expedia guest review

2/10 Poor

Al, 4-night trip
Verified Expedia guest review

2/10 Poor

Absolutely terrible condition to stay
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here. This is NOT a legit hotel.
I can NOT believe yall are advertising this "hotel". It was a literal crack den. I didnt even stay. I let them keep my money so I could walk away unscathed. The room had the drawers ripped out of the dresser (and missing). The AC unit was broken down to wires. There were obvious addicts/homeless people surrounding the building/sitting outside the rooms. I only saw one woman...and she was an obvious homeless woman pushing a shopping cart around. The man at the front desk told me to go check the room to "make sure everything was there" (it OBVIOUSLY WASNT ALL THERE... the dang AC was destroyed). The men in the room next door to my room were openly redistributing furniture from different rooms as if they lived there and they were looking for the "best" stuff. I would not, as a single woman, stay there if it was the zombie apocalypse. I genuinely cried leaving the building out of fear of what COULD have happened. This is a place where people are trafficked. Im lucky all they got was my money.
Brianna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Apartment condition was very poor, even the toilet got no tissues, and the management was the worst I have ever seen. Waited 30 min standing outside before someone came over and opened the gate at the working hours.
Zulkar, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Stay away, shady hotel.
The hotels condition it’s self was terrible. The outside was full of homeless people, and crazies. When going upstairs their was needles on the edge. When at first we went to check in, we were lost because we couldn’t find the building that was in the pictures. And let me tell you, the building looks nothing like the pictures you see in the booking. Upon checking in, the front desk clerk was sitting down on a couch crossed legged, using his laptop, and he greets you by saying “yes”. We went back to ask for a refund he gave it to us, but was very nonchalant.
Alejandra, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.
RUDY AGUIRRE, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Jimmy, 1-night trip
Verified Expedia guest review

2/10 Poor

Danny, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Regina, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Reuben, 1-night trip
Verified Expedia guest review

2/10 Poor

This hotel was not the best. We had broken lights , missing buttons , and roaches. The pictures of course don’t match up to what’s previewed .
Kaiesha, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

they accidentally cleaned out my room with my things still inside and gave my room to someone else. i didn’t feel safe at all in this location. towels and sheets are dirty.
Kevin, 2-night trip
Verified Expedia guest review

4/10 Fair

joseph, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Alicia, 2-night trip
Verified Travelocity guest review

2/10 Poor

Do not recommend
Do not recommend at all. I booked a 2 bed non smoking room. Room I was put into had a heavy smoke smell, towels, comforter and room was poorly cleaned. Asked to be put into another room which took a while since their systems weren’t accurate to show what rooms were occupied. Finally placed in another room which was also horrible but by that time I just needed to sleep. Sheets had yellow stains, no toilet paper. bathroom door had a punch or kick hole and was hanging off the hinge.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Bad conditions inside of room and outside of hotel
Raul, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Joshua, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poorly
We got to the hotel at 1:30 am and there was Roaches in the elevator. The room was dirty and there was people fighting outside our room. We didn't feel comfortable or safe at all to the point we left. Very sad because we had to find a new hotel and we didn't have the money to do that it ruined our weekend.
Amanda, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Alfredo, 2-night trip
Verified Travelocity guest review

4/10 Fair

Unpleasant stay
Sheets were stained and me and my wife had to sleep in separate beds because of that. Toilet wasn’t flushing and tub was stained and dirty
Hermez, 1-night trip
Verified Hotels.com guest review

4/10 Fair

NEEDS A LOT OF WORK
Sleeping on the pillows gave me a headache and the sheets were not clean. I had to clean the sheets myself so it would help if they did better housekeeping and got new pillows. The bathtub was in disrepair and look like it had been patched with mesh and there were still holes in it. Unusable bathtub. If they repaired the tub by just getting a new cheap top that will go a long way in fixing the problems.
Kibwe, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sherry, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Vanessa Kay, 2-night trip
Verified Expedia guest review

2/10 Poor

We actually had to get another hotel. The rooms smelt moldy the pool was torn up the ac did not cool the room. There were a couple of doors on other rooms that look like they had been broken into. Several motel guest would try to look into our trim as we would open our door to go in and out several not sure if guest or not people loitering on second floor
Cynthia, 1-night family trip
Verified Expedia guest review