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All properties in Florence, Tuscany, Italy
1 room, 2 adults

Baglioni Relais Santa Croce, Florence

5-star5 stars
Via Ghibellina 87, Florence, FI, 50122, Italy

Luxury hotel with restaurant, near Palazzo Vecchio
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Appreciate the artful decoration and furnished lounges and restaurant areas. Modern…Feb. 25, 2020
  • We had dinner there...excelent service, food not bad, yet the price it was WAY OVERPRICE!…Feb. 11, 2020

Baglioni Relais Santa Croce, Florence

from A$695
  • Deluxe Room, 1 Double Bed
  • Deluxe Room (Grand)
  • Junior Suite
  • Classic Suite
  • Royal Suite (Da Verrazzano)
  • Presidential Suite (De Pepi)
  • Family Room
  • Junior Suite, Terrace

What’s around Baglioni Relais Santa Croce, Florence


  • In Santa Croce
  • Palazzo Vecchio - 8 min walk
  • Piazza del Duomo - 8 min walk
  • Piazza della Signoria - 8 min walk
  • Uffizi Gallery - 9 min walk
  • Cathedral of Santa Maria del Fiore - 9 min walk
  • Ponte Vecchio - 11 min walk
  • Pitti Palace - 17 min walk

Getting around

  • Peretola Airport (FLR) - 35 min drive
  • Florence Santa Maria Novella Station - 19 min walk
  • Florence Campo Di Marte Station - 20 min walk
  • Porta al Prato Station - 29 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms


  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is 11:30 AM
  • Express check-in
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 6 AM to 1 AM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • 1 per room (up to 33 lbs)

  • Food and water bowls available


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle from 6 AM to 1 AM *


  • Valet parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Use of nearby fitness centre (discount)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Year Built – 1700
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of Relais & Chateaux.

Baglioni Relais Santa Croce, Florence’s small print

Also known as

  • Relais Santa Croce Hotel
  • Baglioni Relais Santa Croce, Florence Florence
  • Baglioni Relais Santa Croce, Florence Hotel Florence
  • Relais Santa Croce
  • Relais Santa Croce
  • Relais Santa Croce Florence
  • Relais Santa Croce Hotel Florence
  • Baglioni Relais Santa Croce, Florence Hotel


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 45 per night

Full breakfast is offered for an extra charge of EUR 28 for adults and EUR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Baglioni Relais Santa Croce, Florence

  • Does Baglioni Relais Santa Croce, Florence offer free cancellation for a full refund?
    Yes, Baglioni Relais Santa Croce, Florence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Baglioni Relais Santa Croce, Florence currently open?
    This property is closed from March 13 2020 to September 13 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Baglioni Relais Santa Croce, Florence?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Baglioni Relais Santa Croce, Florence?
    Yes. Valet parking costs EUR 45 per night.
  • Are pets allowed at Baglioni Relais Santa Croce, Florence?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 50 per pet, per stay.
  • What are the check-in and check-out times at Baglioni Relais Santa Croce, Florence?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is 11:30 AM.
  • Are there restaurants at or near Baglioni Relais Santa Croce, Florence?
    Yes, there's an onsite restaurant. Nearby restaurants include I Ghibellini (3-min walk), Boccadama (3-min walk), and Natalino (4-min walk).
  • Is airport shuttle service offered by Baglioni Relais Santa Croce, Florence?
    Yes, an airport shuttle is available from 6 AM to 1 AM on request. The charge is EUR 80 per vehicle roundtrip.

Recent reviews

Exceptional 9.6 From 63 reviews

Exceptional 10.0
palace in Florence
This place is an actual palace. The Music Room is officially one of my favorite places on earth. The guest rooms are spacious and well-equipped and the service is excellent. Would love to go back.
Jesse, us1 night trip
Exceptional 10.0
Feel like a king or queen!
This was a beautiful hotel with impeccable service. I would highly recommend it. Our room was on the small side and not a great view. But, if we wanted to pay an additional 120 euros a night we could have had a jr suite. If you want a little more space, I’d recommend to pay the additional.
Ann Marie, us2 night trip
Very good 8.0
Good value, 3-Michelin Star restaurant, history
Good value stay in a historical building. Service was very good and the only 3 Michelin Star restaurant in florence is in this hotel. Amazing decor overall. Only complaints are that the room is quite small while the bathroom is about the size of the room. Also, maybe it is due to the age of the building, but the room feels abit dated.
Nicole, hk1 night romance trip
Exceptional 10.0
Amazing experience
We had a perfect experience from check in to check out at Relais Santa Croce. The level of service from all staff exceeded our expectations, from front desk to the bar and restaurant. We will definitely be returning to Relais Santa Croce on our next trip to Florence
ie3 night romance trip
Exceptional 10.0
Location & service!
Fantastic location (we could walk to all major sightseeing spots), and the staff went out of their way to help us in many different ways! We came as a group of friends for a half marathon and they accommodated our request for two single beds instead of doubles. Views from some rooms was better than others; buffet breakfast was overpriced so we didn’t do it. Loved our visit to Florence!
us3 night trip with friends
Exceptional 10.0
Fine in Firenze
Excellent location - walkable to everything. Classic old building that’s been nicely and elegantly renovated.
John, us2 night romance trip
Very good 8.0
All good, except for a solid 'Soufflé'!
Charming, helpful staff. My 'Junior Suite' was less of a suite than the one booked for my mother, but with spectacular views nonetheless. More of a large room really, but my mother loved hers. Dinner in Dinner in the Guelfi & Ghibellini (we were the only two) was sensationally good at the first and main course stage, with desert a frankly crashing disappointment. We suspect the chef had gone home after our main course, as a supposed Raspberry Soufflé turned out to be a 'unique to Santa Croce', stodgy pudding accompanied by an overly-complex explanation from an embarrassed Maître d'. Anyway, 1st World problems. The hotel is beautiful, and ideally located.
usFamily trip
Exceptional 10.0
This was the best hotel we ever stayed in. The staff was SO welcoming and went way beyond to help us. Very classy hotel and staff!!!!
beatrice, us1 night romance trip

Baglioni Relais Santa Croce, Florence

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