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The Carlton Hotel

3.0 star property
Victorian hotel in Folkestone with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Carlton Hotel

Family Room (Deluxe)
Terrace/patio
Staircase
Dinner served
Hallway

Reviews

5.6 out of 10

Popular amenities

  • Free parking
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Bath or shower
The price is AU$84
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

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Parking available
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6.6 out of 10, (1201)
The price is AU$76
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Leas Cliff Hall - 2 min walk - 0.2 km
  • Leas Lift - 8 min walk - 0.7 km
  • Folkestone Harbour - 11 min walk - 0.9 km
  • Sandgate Beach - 11 min walk - 0.9 km
  • Folkestone Beach - 15 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk
  • Folkestone Harbour Station - 16 min walk
  • Folkestone West Station - 25 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.

Languages

English, French, Romanian, Spanish

At a glance

Hotel size

  • 70 rooms
  • Arranged over 04 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 03 buildings/towers
  • Built in 1880
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant only serves dinner. Reservations are required.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
  • Late checkout can be arranged for an extra charge of GBP 15 (subject to availability)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an on-site restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.

The Carlton Hotel Reviews

Reviews

5.6

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Good

Trevor, 6-night trip
Verified Hotels.com guest review

6/10 Good

Condition needs updating.
Paula, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No words to describe this!
There are no words to describe this hotel! Seriously considered sleeping in our car. Luckily we only stayed 4 hours just to shut our eyes before using the shuttle. Do not stay here! Toilet wouldn’t flush which was the least of our concerns.
Lori, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Constantin, 1-night trip
Verified Hotels.com guest review

6/10 Good

A bit jaded and dated. Clean and comfortable.
Angus, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rahul, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Jess, 3-night trip
Verified Hotels.com guest review

4/10 Fair

No comment
Pas d eau chaude. Personnes pour le service au bar. À l'arrivée personnel sympathique
Marcel, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Never again, this hotel is shocking
The rooms were dusty, and the double base was broken on the left side at bottom. There was an 18th birthday party that went on until 3am, the fire alarm kept going off at this time as people were smoking in their rooms, there was a stench of canabis on the second floor corridor. Some guests never considered others after 12am and were noisy in there rooms. Upon early check out at 0530am the night receptionist was room, when trying to complain, he just said put the keys in the box, good bye
Kirsty, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Only if you can manage stairs...
Only booked here as website states is has a lift. My wife and I are disabled and were shocked when on arrival reception said 'no lift, but it's only one floor'. They offered to take our luggage up but for us having to negotiate stars over our 4 night stay was not very good at all. Oddly, there was a sign on the corridor directing you to a lift.... which was locked.
Denis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Folkestone break
The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .
Glenn, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room was bigger than anticipated. Work in progress..room needs a bit more updating, tlc.. cable on kettle only just reached socket. Bathroom was big. No plugs in sink or bath. Toilet seat loose No fire drill or emergency info on doors
Sonia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alan, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Budget hotel, it is what it is..... My sister's room had an actual slope in the room as it looked like the floor was collapsing!
Oliver, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nijole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Receptionist/Bar man was amazing, could not fault his service at all. Bed was broken, dipped in the middle and left us both with a sore back the next morning, was meant to be a queen but it was definitely only a double. Shower was broken, attachment to turn off shower was faulty and I ended up very wet trying to switch it to the taps. Shower constantly leaking throughout the night. Bar could do with being a bit more stocked up, ran out of vodka.
Carleigh, 1-night trip
Verified Hotels.com guest review

6/10 Good

Turker, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Normunds, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The bathroom needs updating - hardly any water pressure in our room. Had to ask for extra towels as only provided for one person. Bedding (valance) was ripped.
Vicky, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good value for money, nice staff, recommendable
Very friendly and accommodating staff. Facilities Ok, old grand building but a bit outdated, anyway very good value for money considering budget range. Wonderful views, great location and very nice experience overall. Our little girls loved it.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ifeanyi, 3-night trip
Verified Hotels.com guest review

6/10 Good

Properties generally poorly maintained the room had a massively sloping floor. Quite dirty. Lots of stains and marks. Needs a lot of money spent on it and some serious TLC
Steve, 1-night trip with friends
Verified Expedia guest review