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Sapphire House Antwerp, Autograph Collection

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Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains
Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains
Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains
Room, 2 Single Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Overview of Sapphire House Antwerp, Autograph Collection

Sapphire House Antwerp, Autograph Collection

5.0 star property
Luxury hotel in Old Town with 2 restaurants and bar/lounge

9.0/10 Superb

24 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$498
Price available on 31/12/2022
Map
Lange Nieuwstraat 20-24, Antwerp, 2000

Room options

About this area

What's nearby

  • In Old Town
  • Antwerp Market Square - 2 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 21 min drive
  • Brussels Airport (BRU) - 40 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 67 min drive
  • Antwerp (ZYZ-Antwerp Berchem Train Station) - 6 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 14 min walk
  • Antwerp Central Station - 14 min walk

Restaurants

  • 8tea5 Antwerp - 2 min walk
  • Coffeelabs - 2 min walk
  • Satay - 3 min walk
  • Jam - 4 min walk
  • Tong Mein - 4 min walk

About this property

Sapphire House Antwerp, Autograph Collection

A great choice for a stay in Antwerp, Sapphire House Antwerp, Autograph Collection is only 3.9 mi (6.3 km) from the airport. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge.

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 66 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 25 per day)
  • On-site valet parking (EUR 60 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerheads

Languages

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

PLANTn, 100% plant-based – On-site bistro.
WILDn, 100% plant-based – On-site fine-dining restaurant. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 25 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Self-parking costs EUR 25 per day
  • Valet parking costs EUR 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)
  • CovidClean (Safehotels - global expert)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sapphire House Antwerp Autograph Collection
Sapphire House Antwerp, Autograph Collection Hotel
Sapphire House Antwerp, Autograph Collection Antwerp
Sapphire House Antwerp, Autograph Collection Hotel Antwerp

Frequently asked questions

Does Sapphire House Antwerp, Autograph Collection offer free cancellation for a full refund?
Yes, Sapphire House Antwerp, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sapphire House Antwerp, Autograph Collection?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at Sapphire House Antwerp, Autograph Collection on 31 Dec 2022 start from AU$498, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sapphire House Antwerp, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sapphire House Antwerp, Autograph Collection?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 66 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sapphire House Antwerp, Autograph Collection?
Yes. Self-parking costs EUR 25 per day. Valet parking costs EUR 60 per day.
What are the check-in and check-out times at Sapphire House Antwerp, Autograph Collection?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Sapphire House Antwerp, Autograph Collection and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Sapphire House Antwerp, Autograph Collection?
Yes, there are 2 on-site restaurants. Nearby restaurants include Satay (3-min walk), Jam (4-min walk) and Tong Mein (4-min walk).
What's the area around Sapphire House Antwerp, Autograph Collection like?
Sapphire House Antwerp, Autograph Collection is in Old Town, a short 5-minute walk from Green Square and 6 minutes' walk from Cathedral of Our Lady.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.8/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Dirk, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Meh!
Online photographs look great. Room was nothing special, standard room, standard layout, looked like many hotels I've stayed in. Sheets not tucked in properly, found a pubic hair on my pillow. Bathroom was lovely and the one my friend is having installed so really good for her to see that. We went to the bar in the evening as it was raining and we didn't want to venture out, service was extremely slow and at one point with 2 bar staff and approx 8-10 customers we waited 20 minutes for a beer and a wine before I had to go and ask, I brought this to their attention and asked for the drinks to be taken off the bill as I'd expect much better from a 5* establishment and the response was 'noted', that was all that was said 'noted'. When we went to pay we were given various excuses such as 'we only have 2 staff on', 'there was a spilt drink', definitely not good service. Plant based breakfast was okay, however the man on the next table had bacon which wasn't on the menu, it would have been nice to know this was an option and then a part of our order didn't turn up, by this point we couldn't be bothered to chase and just left the hotel. We travel a lot and have stayed in much better 3/4* hotels for a less than half of the price. This was meant to be a treat but there was nothing special about it. Overall, not impressive for 5*, save your money and stay somewhere else!
Pauline, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great new addition to Antwerp’s city centre hotel scene. Elegant and modern in a wonderful location with friendly service . Pleasant spacious room.
caroline, 5-night trip
Verified Hotels.com guest review

4/10 Fair

A bit disappointing.
Nice hotel, but service was very disappointing. Ignored by reception and bar staff on multiple occasions in the space of four days. Hotel and room clean, though room was stuffy and toiletries not replaced in bathroom.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Classical hotel excellent location & service
Ovadia, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Nongnart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vidar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frukosten bygger på växtbaserade produkter. Hade även önskat lite mjölkbaserade produkter.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carina, 1-night trip
Verified Hotels.com guest review