Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Park Plaza Cardiff

4-starThis property has received its official star rating from Visit Wales.
Grey friars Road, Cardiff, Wales, CF10 3 AL, United Kingdom

4-star hotel with spa, near Cardiff Castle
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Clean spacious twin room. Friendly staff, very good breakfast.Dec. 9, 2019
  • Great location and friendly and efficient serviceOct. 29, 2019

Park Plaza Cardiff

from A$144
  • Superior Room
  • Executive Room
  • Superior Room (City Hall Facing)
  • Superior Room (City Hall Facing)

What’s around Park Plaza Cardiff


  • In Cardiff City Centre
  • Cardiff Castle - 6 min walk
  • Cardiff Motorpoint Arena - 9 min walk
  • Principality Stadium - 9 min walk
  • Cardiff Bay - 18 min walk
  • Wales Millennium Centre - 32 min walk
  • St. David's Hall - 6 min walk
  • Cardiff University - 9 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 40 min drive
  • Bristol Intl. Airport (BRS) - 69 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cathays Station - 9 min walk
  • Cardiff Central Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Health club
  • Steam room
Working away
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Year Built – 2005
  • Lift
  • Terrace
  • Fireplace in lobby
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.


Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Park Plaza Cardiff’s small print

Also known as

  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Cardiff
  • Park Plaza Cardiff Hotel Cardiff
  • Park Plaza Cardiff
  • Park Plaza Cardiff Wales
  • Park Plaza Cardiff Hotel Cardiff
  • Cardiff Park Plaza
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Wales
  • Cardiff Park Plaza


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Buffet breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Plaza Cardiff

  • Does Park Plaza Cardiff offer free cancellation for a full refund?
    Yes, Park Plaza Cardiff does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Park Plaza Cardiff?
    Sorry, there's no parking at Park Plaza Cardiff.
  • Is there a pool at Park Plaza Cardiff?
    Yes, there's an indoor pool.
  • Are pets allowed at Park Plaza Cardiff?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Park Plaza Cardiff?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Park Plaza Cardiff?
    Yes, there's an onsite restaurant that serves local cuisine. Nearby restaurants include The Crockerton (1-min walk), Buffalo Bar (4-min walk), and The Central Bar (4-min walk).

Recent reviews

Fabulous 8.8 From 626 reviews

Very good 8.0
A Review Out Of The Suitcase
Ours was a 3 day stay in an Executive Room with breakfast included. Excellent location. We walked throughout our stay. We asked for a quiet room and we were pleased that we did as central Cardiff enjoys very, very busy Fridays and Saturdays. Reception was efficient (foyer has a nice ambiance) and cleaning standard was high. King bed was very comfy and aircon was good. We slept extremely well. Wifi excellent. The security safe was a good size. Blackout curtains excellent. Bathroom a good size. We could have done with a little more storage space as it was minimal in relation to room size. The minbar fridge is linked to your room account, with a very small space for ‘own use’. I found I was only able to store a small container of milk. If you need to store medication suggest you come to an arrangement with management in advance. We would certainly return.
Thomas, au3 night romance trip
Very good 8.0
Good location but noisy
Nice hotel, very close to Cardiff Castle. We were lucky to have a quiet room at the back of the hotel, (I imagine that guest with front rooms wouldn’t sleep too well, because it was very noisy with the nightclubs in front of the hotel and the parties in their event rooms next to reception). The room and bathroom were large and comfortable, but the bed sheets were full of small black hairs... It seemed like the sheets were washed, but somehow small hairs sticked to it, probably a faulty washing machine? This made me feel like the rest of the room wasn’t too clean. Staff was friendly and there’s a car park right across the street.
Natalia, au1 night romance trip
Exceptional 10.0
Can't fault this hotel
Friendly staff, clean and spacious room.with a very comfortable bed. Can't fault this hotel for the price, would definitely recommend.Only caveat would perhaps be parking as it's in an NCP so slightly pricey but it's a city centre hotel so understandable.
Ian, gb1 night business trip
Good 6.0
Needs money spent on the rooms. (Dated).
It took nearly 30 mins to check in .. I also think the rooms are in need of an update now.
Anthony, gb1 night business trip
Very good 8.0
Chilly - but otherwise excellent!
Lovely hotel, stylish and central. For some reason, we didn't have any heating in our room which didn't lead to a very comfy night, but the staff were helpful and breakfast was excellent.
gb1 night family trip
Exceptional 10.0
Thank you for a fantastic stay on our new year eve eve celebration.
Jennifer, gb1 night trip
Exceptional 10.0
Great hotel in the centre of Cardiff, nice clean and very quiet on the inside of the hotel. Breakfast and spa were really nice.
Michelle, gb1 night trip
Very good 8.0
steven, gb1 night trip
Very good 8.0
Decent hotel. Good location. Great restaurant
we had a large superior room on floor 4. Nice enough room. Bathroom in need of updating and mirror was in need of replacing Food was excellent in main restaurant and really good attentive service
Julie, gb1 night family trip
Exceptional 10.0
Had a fantastic stay
Thomas, gb10 night business trip

Park Plaza Cardiff

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