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Best Western Empire Palace Hotel & Spa - Special Class

4.0 star property
Hotel with spa, near Hagia Sophia
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Empire Palace Hotel & Spa - Special Class

Aerial view
Interior
Garden
Lobby
Turkish bath/hammam, body treatments, body scrubs

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Connecting rooms available
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is AU$347
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Property entrance

Sultanhan Hotel - Special Class

Spa
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Free parking
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9.0 out of 10, Wonderful, (1815)
The price is AU$151
includes taxes & fees
5 Jan - 6 Jan 2025
Sultanhan Hotel - Special Class
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About the area

Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110

What's nearby

  • Hagia Sophia - 11 min walk - 0.9 km
  • Grand Bazaar - 12 min walk - 1.0 km
  • Topkapi Palace - 12 min walk - 1.1 km
  • Blue Mosque - 18 min walk - 1.5 km
  • Galata Tower - 6 min drive - 3.6 km

Getting around

  • Istanbul (IST) - 49 min drive
  • Sabiha Gokcen International Airport (SAW) - 63 min drive
  • Sirkeci Marmaray Station - 1 min walk
  • Istanbul Cankurtaran Station - 14 min walk
  • Vezneciler Subway Station - 21 min walk
  • Sirkeci Station - 2 min walk
  • Gulhane Station - 3 min walk
  • Eminonu Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Roof Mezze 360 Restaurant - ‬1 min walk
  • ‪Red River Pub - ‬1 min walk
  • ‪Hotel Ipek Palas - ‬3 min walk
  • ‪The Coff's Sirkeci - ‬1 min walk
  • ‪Kervan Cafe - ‬2 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

Best Western Empire Palace Hotel & Spa - Special Class offers a great location, putting you within a 15-minute walk of Hagia Sophia and Bosphorus. Guests can visit the spa to indulge in massages, body scrubs or body treatments, and Coffee House serves breakfast, lunch and dinner. A bar/lounge, a sauna and a snack bar/deli are other highlights. Public transportation is only a short walk: Sirkeci Station is 2 minutes and Gulhane Station is 3 minutes.

Languages

English, Russian, Turkish

At a glance

Hotel size

  • 40 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (dogs and cats only, 1 total, up to 7 kg per pet)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Full-service spa
  • Sauna
  • Locally owned and organised tours and activities
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 80
  • Accessible airport shuttle
  • Front entrance ramp
  • 6 steps to reach property

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Coffee House – Overlooking the garden, this bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 2500 per room (one-way)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for TRY 1500 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Property Registration Number 9615

Also known as

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Frequently asked questions

Are pets allowed at Best Western Empire Palace Hotel & Spa - Special Class?
Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 7 kg per pet.
Is parking offered on site at Best Western Empire Palace Hotel & Spa - Special Class?
Sorry, there's no on-site parking at Best Western Empire Palace Hotel & Spa - Special Class.
Is an airport shuttle service offered by Best Western Empire Palace Hotel & Spa - Special Class?
Yes, an airport shuttle is available. The charge is TRY 2500 per room one-way.
What are the check-in and check-out times at Best Western Empire Palace Hotel & Spa - Special Class?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Best Western Empire Palace Hotel & Spa - Special Class and nearby?
Best Western Empire Palace Hotel & Spa - Special Class has a spa and a Turkish bath, as well as a garden.
Are there restaurants at or near Best Western Empire Palace Hotel & Spa - Special Class?
Yes, Coffee House offers garden views.
What's the area around Best Western Empire Palace Hotel & Spa - Special Class like?
Best Western Empire Palace Hotel & Spa - Special Class is in Istanbul City Center, a short 2-minute walk from Sirkeci Station and 11 minutes' walk from Hagia Sophia.

Best Western Empire Palace Hotel & Spa - Special Class Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Hotel is ok, but not great.
Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.
Marcos, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great staff
Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend
Justin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Saurabh, 2-night trip
Verified Expedia guest review

6/10 Good

Room is small, very noisy at night when people slammed the door and talking in the hallway. Breakfast is so so.
Ngoc Minh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good
AZZAM, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.
zareena, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Boris, 12-night trip
Verified Expedia guest review

2/10 Poor

Difficult to get to and terrible amenities
K, 2-night trip
Verified Expedia guest review

2/10 Poor

Difficult to get to and bare minimum amenities
K, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nawfal, 4-night trip
Verified Expedia guest review

2/10 Poor

Scammers
They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.
Ruhaya, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Very bare minimum facilities and staff
K, 2-night family trip
Verified Expedia guest review

6/10 Good

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Ayesha Siddika, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Olga, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Joyce, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Location
Jean Guy, 2-night trip
Verified Expedia guest review

6/10 Good

Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that
Tammy, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Convenient
Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*
JULIE, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.
Viktoriia, 2-night family trip
Verified Expedia guest review

6/10 Good

Noise from aircon/heater too loud and need to be turned off as disturbing one’s sleep. Also noise from restaurant below. Passageways to room cluttered and untidy everyday. Generally staff ok except one particular reception staff who was most sourpuss when we did not use any taxi service he offered. We had booked another hotel for our extended stay! Breakfast the same everyday.
Kim, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location. Friendly staff. Good food
Verified Expedia guest review

10/10 Exceptional

Staff was great and the gentleman who works at the counter was awesome.
Sarah, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to live …. Close to all attractions, walking distance to blue mosque, topkapi palace . Tram stat aoon was 2 min away . Surrounded by restaurants. Hotel staff was very helpful , excellent breakfast .
Ambreen, 3-night family trip
Verified Orbitz guest review

8/10 Very good

Everyone was friendly and helpful. Enjoyed my stay. If the hotel wants to improve they should focus on making breakfast better.
Khairan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Conveniently located for sightseeing in the old city and also close to all public transport
Abraham, 10-night romance trip
Verified Expedia guest review