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Black Swan Lakeside Boutique Hotel

5.0 star property
Upmarket beach lodge with outdoor pool, near Skyline Rotorua
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Black Swan Lakeside Boutique Hotel

Property grounds
Front of property - evening/night
View from room
Lake
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants
  • Outdoor pool and 2 hot tubs
  • Room service
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Reception fireplace
  • Front desk safe
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The price is AU$847
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Swan King

Swan King

Swan King

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake Front

Lake Front

Lake Front

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • 32 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Swan Family

Swan Family

Swan Family

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Lakefront Suites

Egyptian cotton sheets, premium bedding, down duvets

Lakefront Suites

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Swan Family Suite

Egyptian cotton sheets, premium bedding, down duvets

Swan Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Swan King Room

Egyptian cotton sheets, premium bedding, down duvets

Swan King Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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The price is AU$244
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010

What's nearby

  • Rainbow Springs Kiwi Wildlife Park - 3 min drive
  • Skyline Rotorua - 3 min drive
  • Mitai Maori Village - 4 min drive
  • Eat Street - 6 min drive
  • Polynesian Spa - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive
  • Tauranga (TRG) - 63 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Wendy’S - ‬3 min drive
  • ‪Gold Star Bakery - ‬5 min drive
  • ‪Burgerfuel - ‬3 min drive
  • ‪Kfc - ‬3 min drive

About this property

Black Swan Lakeside Boutique Hotel

Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities such as parasailing, waterskiing and kayaking. The 2 hot tubs - and outdoor pool provide recreation options for everyone. Black Swan is open for breakfast and dinner, and offers ocean views. A marina, a snack bar/deli and a terrace are other highlights at this luxurious lodge. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 9:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Pool gate
  • Fence around the pool

What to do

  • Helicopter/aeroplane tours
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Hot springs nearby

Working away

  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Electric bike charging stations
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • An outdoor pool
  • Bike parking
  • Marina
  • 2 hot tubs
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Thin carpet in public areas
  • Deep-pile carpet in room

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress
  • Travel cot
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Dining

Black Swan – Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for NZD 80 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

Does Black Swan Lakeside Boutique Hotel offer free cancellation for a full refund?
Yes, Black Swan Lakeside Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Black Swan Lakeside Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Black Swan Lakeside Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Black Swan Lakeside Boutique Hotel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Black Swan Lakeside Boutique Hotel?
Yes, an airport shuttle is available. The charge is NZD 100 per vehicle one-way.
What are the check-in and check-out times at Black Swan Lakeside Boutique Hotel?
Check-in start time: 3 PM; check-in end time: 9:30 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Black Swan Lakeside Boutique Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a picnic area. Black Swan Lakeside Boutique Hotel also has a garden.
Are there restaurants at or near Black Swan Lakeside Boutique Hotel?
Yes, Black Swan offers ocean views.
Does Black Swan Lakeside Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Black Swan Lakeside Boutique Hotel Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

This is a very pretty, instagram able hotel. It is clean and the staff was very nice. The reason I am not giving it 5 stars is that the rooms do not have a deadbolt, chain, or other way for someone inside the room to lock the room so that a hotel employee with a key cannot enter. This is a dealbreaker for me - I would not have stayed here if I had known. The reason is that years ago in another country a hotel employee entered my room with a key and assaulted me. I honestly thought it was a building code requirement for hotels to have deadbolts. I highly recommend the hotel install them.
K, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good place to stay. The hotel manager, Bruce, is a kind and gentle person. I'll choose the hotel next time. Much appreciate!!!
ZITAI, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very helpful and friendly! Bruce took very good care of us. The amenities in the room were very nice!
Troy, 2-night trip
Verified Expedia guest review

8/10 Very good

Great place to stay and the breakfast was amazing!
Johnny, 1-night family trip
Verified Expedia guest review

6/10 Good

Pleasant room. Don’t recommend dining in the restaurant.
Jeff, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were amazing. Very helpful and went above and beyond. Property could use a little TLC - definitely a bit of faded elegance. Room 2 is the one to have! Breakfast daily was delicious.
Lisa, 5-night trip
Verified Expedia guest review

6/10 Good

Overpriced property. Older/not well maintained rooms. Our rooms have odor and bathroom has mildew odor. Was not comfortable stay.
Edwin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Would stay there again
It was spectacular. The staff was very helpful. The hotel was small and amazing. It was everything we hoped for!
Trisha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful unique hotel in a magical location
Wonderful staff and service. Views of the lake are incredible. The landscape/grounds are spectacular. Only wish it had been a bit warmer so we could have used the pool.
Barbara, 2-night trip
Verified Hotels.com guest review

6/10 Good

Did not like
Jay, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Hotel
The highlight of our stay in Rotorua was the Black Swan. Clean, luxurious, beautiful location. Friendly staff. We sat on the balcony of our room and watched the steam from the geysers across the lake fill the quiet morning air with steam. A magical moment. The gardens are perfect and the setting is very peaceful and serene. A special mention goes to Jason, the day manager. He is friendly and went above and beyond to make our stay perfect.
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Black Swan is a beautiful property. We felt very welcomed and at home. We loved our room and all the extra amenities. The breakfast was exceptional! We would definitely stay again and highly recommend.
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property feels like a private home when you’re in the garden. We watched the sunset and played around in the garden and felt like we had the whole place to ourselves. It has a guest lounge with games and it feels like you could just hang out there for a week and enjoy yourself. We only had 2 nights but made ourselves right at home thanks to the hospitality of Rowena and her associate. Definitely stay at Black Swan!
Alex, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The property was well appointed and clean. The gardens and settings were lovely. Food was good, but not excellent. Limited options available for drinks.
Valerie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Black Swan!
The Black Swan is a beautiful small boutique hotel. The grounds are gorgeous and the view of the lake is stunning. Rowena and the staff were extremely accommodating and so thoughtful. They treated us like family instead of guests. We had an early tour in the morning and they had our cooked to order breakfast ready an hour before they normally open to allow us to be picked up on time for our tour. We loved our stay and would definitely stay here again! Thank you Rowena! Cheers!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A n unforgettable experience. Extraordinary attention to detail.
Carmen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Tim, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena.
Mark, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Wolfgang, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Modern charming boutique hotel
Eliezer, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The service was great!!!
Lubo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful lakeside property with a lovely restaurant and exceptional staff!
Bridget, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
MEREDITH, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

9/10Excellent , clean ,warm, very nice hot breakfast, smoked salmon egg Benedict is the best although it took ages to cook. EV charging is absolutely a surprise, there are two Tesla /type2 11kw fast charger.
Ziyong, 1-night family trip
Verified Expedia guest review