Located near a train station, Crystalbrook Kingsley is a great choice for a stay in Newcastle. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can visit Roundhouse, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include free bike rentals, a terrace and a garden. Fellow travellers love the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish
At a glance
Hotel size
130 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (AUD 50 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Off-site parking within 3281 ft (AUD 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
What to do
Beach nearby
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Scooter/moped hire nearby
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bike hire
Bike storage
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
Terrace
Bike parking
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress
Freshen up
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Roundhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Romberg's – On-site rooftop bar. Open daily.
Ms Mary – This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 42 for adults and AUD 19 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 70.0 per day
Parking
Covered valet parking costs AUD 50 per day with in/out privileges
Parking is available nearby and costs AUD 15 per day (3281 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle
Frequently asked questions
Does Crystalbrook Kingsley offer free cancellation for a full refund?
Yes, Crystalbrook Kingsley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystalbrook Kingsley?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Kingsley?
Yes. Valet parking costs AUD 50 per day. Parking spaces may be limited.
What are the check-in and check-out times at Crystalbrook Kingsley?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crystalbrook Kingsley and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours and segway hire. Crystalbrook Kingsley also has a garden.
Are there restaurants at or near Crystalbrook Kingsley?
Yes, there's an on-site restaurant, Roundhouse.
What's the area around Crystalbrook Kingsley like?
Crystalbrook Kingsley is in the heart of Newcastle, a short 3-minute walk from Civic Station and 2 minutes' walk from Newcastle Civic Theater. Travellers give top marks for the hotel's prime location.
Crystalbrook Kingsley Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Jan 2025
richard
richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Annie
Annie, 4-night trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2025
Craig
Craig, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
HANSA
HANSA, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
Shorty stay
Short break in Newcastle. We normally book the Urban King but tried the Harbour King this time. Apart from being on higher floor, view isn’t much better. In fact the layout of the Urban King is preferable.
Peter
Peter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Shoeb
Shoeb, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
23 Nov 2024
Hotel was lovely, but wasn’t aware you had to prepay for parking. Had to park in the streets and had to keep moving the car.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
blair
blair, 1-night business trip
Verified Hotels.com guest review
6/10 Good
6 Nov 2024
HAI MIN
HAI MIN, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Nice hotel. Parking was inconvenient. Good location
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Newc Overnighter
Quick overnighter to Newcs - great hotel, good location & friendly & attentive staff
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Convenience
Mumin
Mumin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
The staff gave excellent service. The rooms are quiet and comfortable. Dinning facilities are wonderful.
Neville
Neville, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
12 Oct 2024
Beautifully renovated iconic 70s building.
Buffet breakfast was only average but otherwise we had a great stay.
Philip
Philip, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Ebony
Ebony, 1-night trip
Verified Wotif guest review
8/10 Very good
11 Oct 2024
building, Robby, bed bath are great.
But bit noisy outside
tae hee
tae hee, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 Oct 2024
The location was central for our needs.
Jann
Jann, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
8 Oct 2024
Absolutely beautiful, centrally located
Bronwyn
Bronwyn, 1-night trip
Verified Wotif guest review
10/10 Exceptional
1 Oct 2024
Absolutely great location, the staff are more then helpful and polite. Very beautiful place to stay
VICTORIA
VICTORIA, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2024
Callum
Callum, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Domenica
Domenica, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
The building design is original & I think very successful.I enjoyed the curves in the building being reflected in the furnishings.
The position is amazing. Being next to City Hall & opposite Civic Park, it was a lively scene with several events taking place while we were there.
Twice we entertained visitors, & were grateful to the staff for taking them & us up to the restaurant to show them the view, although the floor was officially closed at those times.
It is a short walk to the harbour & to Darby St, so we were able to get simple meals when we didn't want the bigger offerings from the hotel, & we could enjoy the ambience in those places.