8/10 Very good
14 Nov 2024
Not good for disabled or vegan.
When we got there the front entrance very welcoming but only stairs and a steep ramp with no railings. When we checked in we were upgraded to a 1 bedroom suite but the shower is a high tub with no grab handle for a disabled person can grab on too. We asked if there was a walk in shower and front desk lady said all the rooms in the hotel are the same. The next day we asked a lady in a black suit which could be the manager she said they have a handicapp room in the A tower but not till the next day. Some staff are friendly others not we ate at the pool side bar and my husband is vegan we asked and we were told no but to go to other restaurant called the prince cafe where they do offer vegan option. The in room dining was okay service due to language barrier they are nkt accomodating when it comes to vegan guests. Overall okay if you are not disabled or vegan guest.
Shaun
Shaun, 4-night trip
Verified Hotels.com guest review