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Room options

Suite, 1 Bedroom

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon

  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Serenity Club

  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Spa Sanctuary Suite

  • 118 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Oasis Retreat

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Serenity

  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • 119 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

At a glance

Hotel size

  • 312 rooms
  • Arranged over 60 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Breakfast is not included in the breakfast rate plan for children ages 4-11. Breakfast fees are collected at the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 7 AM to 10 PM*
  • Free train station drop-off from 9:00 AM to 6:00 PM*

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Local culture and ecosystem education
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Day1 called the in room service for Tonyum soup, disappointed wasn’t taste authentically local as less spicy & too much gravy. Wifi in room wasn’t working well for the 3 days. Even technician has came to fix; building is abit old actually thought overall still clean and comfortable. Little disappointed over the bfast as do not see the authentic local Tomyum, Pho even mango sticky rice.
Chau, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Timothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phil, 3-night trip
Verified Hotels.com guest review

2/10 Poor

mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

HYUNJIN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eddy Halfian, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Hiromi, 4-night trip
Verified Hotels.com guest review