The hotel staff were friendly and helpful. The room itself had a musty smell to it. Since we had a balcony room, we could open the door and had fresh air until retiring for the night. We didn't ask for another room since we were only there for two nights and gone most of the day. It is an old historic hotel, trying to do their best. More thorough cleaning could be accomplished by just taking a duster to pictures, bed frames, and lamps. A stronger vacuum on old carpeting might help also. The bed was comfortable. We didn't accommodate ourselves to the breakfast offered, because there are too many other options locally with better options, one of those being La Villita Cafe, just a 4 minute walk away! The location is excellent as we could walk to the Alamo and River Walk. So for the price we paid, it was satisfactory but not what we expected. You can do a lot with pictures.