Upon our arrival, we were told the pool was down since the day before but we were never notified in time to cancel. The staff lied and said allvother ones in the area were closed, and just because the pool is down, doesnt warrant a cancellation. We had young children that were looking forward to the pool and this is the big reason we booked this hotel. The place was being renovated and had a mess every where and was dirty. My room only had electrical outlets on one wall and the other ones were not even covered. The beds were comfortable, but the toilet plugged and we needed to rush to the front lobby for a plunger, the walls were freshly painted, but the crome bathroom fixtures were rusty. A guest that was there for several days said the pool was full on friday and she went for supper, when she came back the pool was empty. The breakfast area was a mess because of their renovations. Overall we HAD to stay or we would have been charged. Another guy checking in that used travelocity was told the hotel notified travelocity about the pool the day prior so he could not cancel. Our other friend stayed here the same day and was double charged!